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Measuring Factors that Influence the Success of Internet Commerce

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  1. McLean, Graeme & Osei-Frimpong, Kofi, 2019. "Chat now… Examining the variables influencing the use of online live chat," Technological Forecasting and Social Change, Elsevier, vol. 146(C), pages 55-67.
  2. Shuiqing Yang & Xianwu Zeng, 2018. "Sustainability of Government Social Media: A Multi-Analytic Approach to Predict Citizens’ Mobile Government Microblog Continuance," Sustainability, MDPI, vol. 10(12), pages 1-17, December.
  3. Mei Xue & Patrick T. Harker & Gregory R. Heim, 2003. "Incorporating the Dual Customer Roles in e-Service Design," Center for Financial Institutions Working Papers 03-04, Wharton School Center for Financial Institutions, University of Pennsylvania.
  4. Heinze, Nathan & Hu, Qing, 2006. "The evolution of corporate web presence: A longitudinal study of large American companies," International Journal of Information Management, Elsevier, vol. 26(4), pages 313-325.
  5. Roya Gholami & Alemayehu Molla & Suparna Goswami & Christopher Brewster, 2018. "Green information systems use in social enterprise: the case of a community-led eco-localization website in the West Midlands region of the UK," Information Systems Frontiers, Springer, vol. 20(6), pages 1345-1361, December.
  6. King, Stephen F. & Liou, Jung-Shiuan, 2004. "A framework for internet channel evaluation," International Journal of Information Management, Elsevier, vol. 24(6), pages 473-488.
  7. Al-Qeisi, Kholoud & Dennis, Charles & Alamanos, Eleftherios & Jayawardhena, Chanaka, 2014. "Website design quality and usage behavior: Unified Theory of Acceptance and Use of Technology," Journal of Business Research, Elsevier, vol. 67(11), pages 2282-2290.
  8. Huang, Ching-Yuan & Chou, Chia-Jung & Lin, Pei-Ching, 2010. "Involvement theory in constructing bloggers' intention to purchase travel products," Tourism Management, Elsevier, vol. 31(4), pages 513-526.
  9. Tran, Cong Duc & Nguyen, Tin Trung, 2021. "Health vs. privacy? The risk-risk tradeoff in using COVID-19 contact-tracing apps," Technology in Society, Elsevier, vol. 67(C).
  10. Ming Yang & Jinglu Jiang & Melody Kiang & Fangyun Yuan, 2022. "Re-Examining the Impact of Multidimensional Trust on Patients’ Online Medical Consultation Service Continuance Decision," Information Systems Frontiers, Springer, vol. 24(3), pages 983-1007, June.
  11. Lalicic, Lidija & Weismayer, Christian, 2021. "Consumers’ reasons and perceived value co-creation of using artificial intelligence-enabled travel service agents," Journal of Business Research, Elsevier, vol. 129(C), pages 891-901.
  12. Rajiv Sabherwal & Anand Jeyaraj & Charles Chowa, 2006. "Information System Success: Individual and Organizational Determinants," Management Science, INFORMS, vol. 52(12), pages 1849-1864, December.
  13. Jeoung Yul Lee & Young Soo Yang & Pervez N. Ghauri, 2023. "E-commerce Policy Environment, Digital Platform, and Internationalization of Chinese New Ventures: The Moderating Effects of Covid-19 Pandemic," Management International Review, Springer, vol. 63(1), pages 57-90, February.
  14. Detmar W. Straub & Donna L. Hoffman & Bruce W. Weber & Charles Steinfield, 2002. "Toward New Metrics for Net-Enhanced Organizations," Information Systems Research, INFORMS, vol. 13(3), pages 227-238, September.
  15. Roya Gholami & Alemayehu Molla & Suparna Goswami & Christopher Brewster, 0. "Green information systems use in social enterprise: the case of a community-led eco-localization website in the West Midlands region of the UK," Information Systems Frontiers, Springer, vol. 0, pages 1-17.
  16. Hee-Woong Kim & Atreyi Kankanhalli & So-Hyun Lee, 2018. "Examining Gifting Through Social Network Services: A Social Exchange Theory Perspective," Information Systems Research, INFORMS, vol. 29(4), pages 805-828, December.
  17. Udo, Godwin J. & Bagchi, Kallol K. & Kirs, Peeter J., 2010. "An assessment of customers’ e-service quality perception, satisfaction and intention," International Journal of Information Management, Elsevier, vol. 30(6), pages 481-492.
  18. Kaili Yieh & Jiun-shan Chen & Maggie Wei, 2012. "The Effects of Technology Readiness on Customer Perceived Value: An Empirical Analysis," Journal of Family and Economic Issues, Springer, vol. 33(2), pages 177-183, June.
  19. Paul Benjamin Lowry & Ryan M. Schuetzler & Justin Scott Giboney & Thomas A. Gregory, 2015. "Is Trust Always Better than Distrust? The Potential Value of Distrust in Newer Virtual Teams Engaged in Short-Term Decision-Making," Group Decision and Negotiation, Springer, vol. 24(4), pages 723-752, July.
  20. Gulfraz, Muhammad Bilal & Sufyan, Muhammad & Mustak, Mekhail & Salminen, Joni & Srivastava, Deepak Kumar, 2022. "Understanding the impact of online customers’ shopping experience on online impulsive buying: A study on two leading E-commerce platforms," Journal of Retailing and Consumer Services, Elsevier, vol. 68(C).
  21. Peppard, Joe & Rylander, Anna, 2005. "Products and services in cyberspace," International Journal of Information Management, Elsevier, vol. 25(4), pages 335-345.
  22. Hsiao-Hui Wang, Eunice & Chen, Chao-Yu, 2011. "System quality, user satisfaction, and perceived net benefits of mobile broadband services," 8th ITS Asia-Pacific Regional Conference, Taipei 2011: Convergence in the Digital Age 52334, International Telecommunications Society (ITS).
  23. Chai, Sangmi & Kim, Minkyun, 2010. "What makes bloggers share knowledge? An investigation on the role of trust," International Journal of Information Management, Elsevier, vol. 30(5), pages 408-415.
  24. Abeeha Batool & Schehar Bano & Dr. Muhamamd Aslam Khan & M. Naveed Akhtar & Almana Naeem & Bariha Batool, 2011. "Technology as a Black-box in E-business and its impact on Customer Satisfaction: Major Corporate Sector of Islamabad Areas, Pakistan," Far East Journal of Marketing and Management, Far East Research Centre, vol. 1(4), pages 28-53, December.
  25. Jason Kuruzovich & Siva Viswanathan & Ritu Agarwal & Sanjay Gosain & Scott Weitzman, 2008. "Marketspace or Marketplace? Online Information Search and Channel Outcomes in Auto Retailing," Information Systems Research, INFORMS, vol. 19(2), pages 182-201, June.
  26. Angela Eliza Micu & Olfa Bouzaabia & Rym Bouzaabia & Adrian Micu & Alexandru Capatina, 2019. "Online customer experience in e-retailing: implications for web entrepreneurship," International Entrepreneurship and Management Journal, Springer, vol. 15(2), pages 651-675, June.
  27. Xhorxhina VANGJEL, 2021. "New Business Models Generated By Technological Innovation," Annals of Faculty of Economics, University of Oradea, Faculty of Economics, vol. 30(2), pages 26-34, December.
  28. Mumtaz Reina Mendonca, 2016. "Relating Big Five Factor Model to the Acceptance and Use of On-line Shopping," International Journal of Marketing Studies, Canadian Center of Science and Education, vol. 8(3), pages 89-98, June.
  29. Rotem-Mindali, Orit, 2010. "E-tail versus retail: The effects on shopping related travel empirical evidence from Israel," Transport Policy, Elsevier, vol. 17(5), pages 312-322, September.
  30. Dennis F. Galletta & Raymond M. Henry & Scott McCoy & Peter Polak, 2006. "When the Wait Isn’t So Bad: The Interacting Effects of Website Delay, Familiarity, and Breadth," Information Systems Research, INFORMS, vol. 17(1), pages 20-37, March.
  31. Jung-Yu Lai & Khire Rushikesh Ulhas & Jian-Da Lin, 2014. "Assessing and managing e-commerce service convenience," Information Systems Frontiers, Springer, vol. 16(2), pages 273-289, April.
  32. Teo, Thompson S. H. & Yeong, Yon Ding, 2003. "Assessing the consumer decision process in the digital marketplace," Omega, Elsevier, vol. 31(5), pages 349-363, October.
  33. Milagros Fernández-Herrero & Rosa María Hernández-Maestro & Óscar González-Benito, 2022. "Antecedents of tourist trip planning autonomy: The moderating effects of a global economic crisis," Tourism Economics, , vol. 28(5), pages 1153-1173, August.
  34. Viswanath Venkatesh & James Y. L. Thong & Frank K. Y. Chan & Paul J. H. Hu, 2016. "Managing Citizens’ Uncertainty in E-Government Services: The Mediating and Moderating Roles of Transparency and Trust," Information Systems Research, INFORMS, vol. 27(1), pages 87-111, March.
  35. Christophe Bezes, 2009. "E-Commerce Website Evaluation: A Critical Review," Working Papers hal-00611008, HAL.
  36. Jung-Yu Lai & Juite Wang, 2018. "Exploring the impacts of perceived e-collaboration service convenience on new product development in Taiwanese IC design companies," Information Technology and Management, Springer, vol. 19(2), pages 107-120, June.
  37. Gurpreet Dhillon & Kane J. Smith, 2019. "Defining Objectives for Preventing Cyberstalking," Journal of Business Ethics, Springer, vol. 157(1), pages 137-158, June.
  38. Bashir, Shahid & Khwaja, Muddasar Ghani & Mahmood, Asif & Turi, Jamshid Ali & Latif, Khawaja Fawad, 2021. "Refining e-shoppers’ perceived risks: Development and validation of new measurement scale," Journal of Retailing and Consumer Services, Elsevier, vol. 58(C).
  39. Tamara Dinev & Paul Hart, 2006. "An Extended Privacy Calculus Model for E-Commerce Transactions," Information Systems Research, INFORMS, vol. 17(1), pages 61-80, March.
  40. Poh-Ming Wong Winnie, 2014. "The Impact of Trustworthiness and Customer e-Loyalty and e-Satisfaction," International Journal of Academic Research in Business and Social Sciences, Human Resource Management Academic Research Society, International Journal of Academic Research in Business and Social Sciences, vol. 4(3), pages 390-408, March.
  41. Lima Nasrin Eni, 2021. "Factors Affecting Online Shopping Attitude: A Study on Educated Customers of Rangpur Division in Bangladesh," International Journal of Science and Business, IJSAB International, vol. 5(1), pages 1-13.
  42. Torkzadeh, Gholamreza & Koufteros, Xenophon & Doll, William J., 2005. "Confirmatory factor analysis and factorial invariance of the impact of information technology instrument," Omega, Elsevier, vol. 33(2), pages 107-118, April.
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