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Relating Big Five Factor Model to the Acceptance and Use of On-line Shopping

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  • Mumtaz Reina Mendonca

Abstract

The main purpose of this paper is to determine the influence of the Big Five personality traits on consumers¡¯ online shopping performance and perceptions of shopping experience. Building on previous research, it was found that personality characteristics shape an individual¡¯s motivation, goals, and perception, thereby providing criteria to evaluate external stimuli and affect performance. The influence of personality traits on a consumer adopting online purchases as well as his acceptability and adaptability with the said medium is assessed. The paper consists of theoretical and research aspects. The first part encompasses theoretical insights into the secondary research regarding personality traits while the practical part presents the methodology and primary research results. In the study, research goals as well as previous findings and primary research results, corresponding hypothesis were set and confirmed. Inter variable correlation analysis has been performed to test the hypothesis followed by a regression analysis. The results potrayed respondents¡¯ consistency in their personality traits (Extraversion, Openness to Experience and Conscientiousness) and their behaviour while shopping online. However, the trait neuroticism did not conform to the generalisation and hence did not display consistency between the trait and its related behaviour in online shopping.

Suggested Citation

  • Mumtaz Reina Mendonca, 2016. "Relating Big Five Factor Model to the Acceptance and Use of On-line Shopping," International Journal of Marketing Studies, Canadian Center of Science and Education, vol. 8(3), pages 89-98, June.
    • Handle: RePEc:ibn:ijmsjn:v:8:y:2016:i:3:p:89-98
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    References listed on IDEAS

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    1. Sarv Devaraj & Robert F. Easley & J. Michael Crant, 2008. "Research Note ---How Does Personality Matter? Relating the Five-Factor Model to Technology Acceptance and Use," Information Systems Research, INFORMS, vol. 19(1), pages 93-105, March.
    2. Rajagopal, 2014. "The Human Factors," Palgrave Macmillan Books, in: Architecting Enterprise, chapter 9, pages 225-249, Palgrave Macmillan.
    3. Lei Zhu & Izak Benbasat & Zhenhui Jiang, 2010. "Let's Shop Online Together: An Empirical Investigation of Collaborative Online Shopping Support," Information Systems Research, INFORMS, vol. 21(4), pages 872-891, December.
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    5. Allan P. O. Williams, 2006. "Impact of Strategies," Palgrave Macmillan Books, in: The Rise of Cass Business School, chapter 13, pages 167-181, Palgrave Macmillan.
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    1. Jasmandeep Kaur & Priyanka Malik & Surabhi Singh, 2024. "Expressing Your Personality Through Apparels: Role of Fashion Involvement and Innovativeness in Purchase Intention," FIIB Business Review, , vol. 13(3), pages 318-330, May.

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    More about this item

    Keywords

    personality traits; consumer behaviour; on-line shopping; internet;
    All these keywords.

    JEL classification:

    • R00 - Urban, Rural, Regional, Real Estate, and Transportation Economics - - General - - - General
    • Z0 - Other Special Topics - - General

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