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Making sense of credibility on the Web: Models for evaluating online information and recommendations for future research

Citations

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Cited by:

  1. Fons Wijnhoven, 2012. "The Hegelian inquiring system and a critical triangulation tool for the Internet information slave: A design science study," Journal of the Association for Information Science & Technology, Association for Information Science & Technology, vol. 63(6), pages 1168-1182, June.
  2. McLean, Graeme & Osei-Frimpong, Kofi, 2019. "Chat now… Examining the variables influencing the use of online live chat," Technological Forecasting and Social Change, Elsevier, vol. 146(C), pages 55-67.
  3. Plank, Andreas, 2016. "The hidden risk in user-generated content: An investigation of ski tourers' revealed risk-taking behavior on an online outdoor sports platform," Tourism Management, Elsevier, vol. 55(C), pages 289-296.
  4. Jan Pfänder & Sacha Altay, 2025. "Spotting false news and doubting true news: a systematic review and meta-analysis of news judgements," Nature Human Behaviour, Nature, vol. 9(4), pages 688-699, April.
  5. Uchendu Eugene Chigbu & Sulaiman Olusegun Atiku & Cherley C. Du Plessis, 2023. "The Science of Literature Reviews: Searching, Identifying, Selecting, and Synthesising," Publications, MDPI, vol. 11(1), pages 1-16, January.
  6. Rohit Aggarwal & Vishal Midha & Nicholas Sullivan, 2024. "The Effect of Gender Expectations and Physical Attractiveness on Discussion of Weakness in Online Professional Recommendations," Information Systems Research, INFORMS, vol. 35(1), pages 87-103, March.
  7. Payal S. Kapoor & K.R. Jayasimha & Ashish Sadh, 2013. "Brand-related, Consumer to Consumer, Communication via Social Media," IIM Kozhikode Society & Management Review, , vol. 2(1), pages 43-59, January.
  8. Wang, Yuxi & McKee, Martin & Torbica, Aleksandra & Stuckler, David, 2019. "Systematic Literature Review on the Spread of Health-related Misinformation on Social Media," Social Science & Medicine, Elsevier, vol. 240(C).
  9. G. Rejikumar & Aswathy Asokan-Ajitha & Sofi Dinesh & Ajay Jose, 2022. "The role of cognitive complexity and risk aversion in online herd behavior," Electronic Commerce Research, Springer, vol. 22(2), pages 585-621, June.
  10. Sharma, Mahak & Antony, Rose & Sehrawat, Rajat & Cruz, Angel Contreras & Daim, Tugrul U., 2022. "Exploring post-adoption behaviors of e-service users: Evidence from the hospitality sector /online travel services," Technology in Society, Elsevier, vol. 68(C).
  11. Lanfei Shi & Siva Viswanathan, 2023. "Optional Verification and Signaling in Online Matching Markets: Evidence from a Randomized Field Experiment," Information Systems Research, INFORMS, vol. 34(4), pages 1603-1621, December.
  12. Udalov, Vladimir & Welfens, Paul J. J., 2017. "Digital and Competing Information Sources: Impact on Environmental Concern and Prospects for Cooperation," IZA Discussion Papers 10684, Institute of Labor Economics (IZA).
  13. Devan Ray Donaldson & Paul Conway, 2015. "User conceptions of trustworthiness for digital archival documents," Journal of the Association for Information Science & Technology, Association for Information Science & Technology, vol. 66(12), pages 2427-2444, December.
  14. Hsu, Hsuan Yu & Tsou, Hung-Tai, 2011. "Understanding customer experiences in online blog environments," International Journal of Information Management, Elsevier, vol. 31(6), pages 510-523.
  15. Baxter, Graeme & Marcella, Rita, 2017. "Voters’ online information behaviour and response to campaign content during the Scottish referendum on independence," International Journal of Information Management, Elsevier, vol. 37(6), pages 539-546.
  16. Devan Ray Donaldson & Colin Bradley LeFevre, 2022. "Records, trust, and misinformation: Using birtherism to understand the influence of conspiracy theories on human information interactions," Journal of the Association for Information Science & Technology, Association for Information Science & Technology, vol. 73(11), pages 1579-1593, November.
  17. Kostagiolas, Petros & Korfiatis, Nikolaos & Kourouthanasis, Panos & Alexias, Georgios, 2014. "Work-related factors influencing doctors search behaviors and trust toward medical information resources," International Journal of Information Management, Elsevier, vol. 34(2), pages 80-88.
  18. Sheng Tun Li & Thuong Thi Pham & Hui Chi Chuang & Zhi-Wei Wang, 2016. "Does reliable information matter? Towards a trustworthy co-created recommendation model by mining unboxing reviews," Information Systems and e-Business Management, Springer, vol. 14(1), pages 71-99, February.
  19. Hershkovitz, Arnon & Hayat, Zack, 2020. "The role of tie strength in assessing credibility of scientific content on facebook," Technology in Society, Elsevier, vol. 61(C).
  20. Anna Nikoulina, Anna Caroni, 2024. "Familiarity, Use, and Perception of AI-PoweredTools in Higher Education," International Journal of Management, Knowledge and Learning, ToKnowPress, vol. 13, pages 169-181.
  21. Dion Hoe‐Lian Goh, 2024. "“He looks very real”: Media, knowledge, and search‐based strategies for deepfake identification," Journal of the Association for Information Science & Technology, Association for Information Science & Technology, vol. 75(6), pages 643-654, June.
  22. Hsin‐Hui Lin & Ching‐Feng Chen & Chih‐Lun Wu, 2023. "The effects of news authenticity and social media tie strength on consumer dissemination behavior," Managerial and Decision Economics, John Wiley & Sons, Ltd., vol. 44(4), pages 2292-2313, June.
  23. Viotto da Cruz, Jordana, 2018. "Beyond financing: crowdfunding as an informational mechanism," Journal of Business Venturing, Elsevier, vol. 33(3), pages 371-393.
  24. Liebal, Sandra & Köhler, Josephine & Weber, Norbert, 2025. "Forest condition and forest restoration as topics of online communication – An analysis of website performance of selected forest actors in Germany," Forest Policy and Economics, Elsevier, vol. 172(C).
  25. Jost, Peter J. & Pünder, Johanna & Schulze-Lohoff, Isabell, 2020. "Fake news - Does perception matter more than the truth?," Journal of Behavioral and Experimental Economics (formerly The Journal of Socio-Economics), Elsevier, vol. 85(C).
  26. Nanae Tanemura & Tsuyoshi Chiba, 2022. "The usefulness of a checklist approach-based confirmation scheme in identifying unreliable COVID-19-related health information: a case study in Japan," Palgrave Communications, Palgrave Macmillan, vol. 9(1), pages 1-7, December.
  27. Carolina Sánchez & Enrique Carlos Bianchi & Carla Rodriguez-Sanchez & Franco Sancho-Esper, 2024. "Are advertising campaigns for water conservation in Latin America persuasive? A mixed-method approach," International Review on Public and Nonprofit Marketing, Springer;International Association of Public and Non-Profit Marketing, vol. 21(2), pages 341-369, June.
  28. Hervé Stolowy & Yves Gendron & Jodie Moll & Luc Paugam, 2019. "Building the Legitimacy of Whistleblowers: A Multi‐Case Discourse Analysis," Contemporary Accounting Research, John Wiley & Sons, vol. 36(1), pages 7-49, March.
  29. Hye Jin Sung & Hyun Young Kim & Meehee Cho, 2020. "How Can TV Food Programs Be Used as an Effective Restaurant Marketing Tool? An Extension of ELM with Perceived Risk," Sustainability, MDPI, vol. 12(17), pages 1-17, September.
  30. Teun Lucassen & Rienco Muilwijk & Matthijs L. Noordzij & Jan Maarten Schraagen, 2013. "Topic familiarity and information skills in online credibility evaluation," Journal of the Association for Information Science & Technology, Association for Information Science & Technology, vol. 64(2), pages 254-264, February.
  31. Sirola, Anu & Nuckols, Julia & Nyrhinen, Jussi & Wilska, Terhi-Anna, 2022. "The use of the Dark Web as a COVID-19 information source: A three-country study," Technology in Society, Elsevier, vol. 70(C).
  32. Xie, Quan & Wang, Tianjiao (Grace), 2022. "Promoting corporate social responsibility message in COVID-19 advertising: How threat persuasion affects consumer responses to altruistic versus strategic CSR," Journal of Business Research, Elsevier, vol. 148(C), pages 315-324.
  33. Vladimir Udalov & Paul J. J. Welfens, 2021. "Digital and competing information sources: Impact on environmental concern and prospects for international policy cooperation," International Economics and Economic Policy, Springer, vol. 18(4), pages 631-660, October.
  34. Yan Zhang & Jiaying Liu & Shijie Song, 2023. "The design and evaluation of a nudge‐based interface to facilitate consumers' evaluation of online health information credibility," Journal of the Association for Information Science & Technology, Association for Information Science & Technology, vol. 74(7), pages 828-845, July.
  35. Yuangao Chen & Ruyi Dai & Jianrong Yao & Yixiao Li, 2019. "Donate Time or Money? The Determinants of Donation Intention in Online Crowdfunding," Sustainability, MDPI, vol. 11(16), pages 1-21, August.
  36. Xing Zhang & Durong Wang & Yuyao Tang & Quan Xiao, 2023. "How question type influences knowledge withholding in social Q&A community," Journal of the Association for Information Science & Technology, Association for Information Science & Technology, vol. 74(10), pages 1170-1184, October.
  37. Chinn, Deborah, 2011. "Critical health literacy: A review and critical analysis," Social Science & Medicine, Elsevier, vol. 73(1), pages 60-67, July.
  38. Harrison-Walker, L. Jean & Jiang, Ying, 2023. "Suspicion of online product reviews as fake: Cues and consequences," Journal of Business Research, Elsevier, vol. 160(C).
  39. Leo-Paul Dana & Demetris Vrontis & Ranjan Chaudhuri & Sheshadri Chatterjee, 2023. "Entrepreneurship Strategy through Social Commerce Platform: An Empirical Approach Using Contagion Theory and Information Adoption Model," Sustainability, MDPI, vol. 15(16), pages 1-16, August.
  40. Kristine L. Nowak & Rory McGloin, 2014. "The Influence of Peer Reviews on Source Credibility and Purchase Intention," Societies, MDPI, vol. 4(4), pages 1-17, December.
  41. Rohit Aggarwal & Vishal Midha & Nicholas Sullivan, 2024. "Effect of Online Professional Network Recommendations on the Likelihood of an Interview: A Field Study," Information Systems Research, INFORMS, vol. 35(1), pages 104-119, March.
  42. Tobias Dehling & Ali Sunyaev, 2024. "A Design Theory for Transparency of Information Privacy Practices," Information Systems Research, INFORMS, vol. 35(3), pages 956-977, September.
  43. Wonchan Choi, 2020. "Older adultsʼ credibility assessment of online health information: An exploratory study using an extended typology of web credibility," Journal of the Association for Information Science & Technology, Association for Information Science & Technology, vol. 71(11), pages 1295-1307, November.
  44. Stephanie Watts & Laurie Giddens, 2017. "Credibility assessment for sustainable consumption: A laboratory study," Cogent Business & Management, Taylor & Francis Journals, vol. 4(1), pages 1356608-135, January.
  45. Weiyao Meng & John Harvey & James Goulding & Chris James Carter & Evgeniya Lukinova & Andrew Smith & Paul Frobisher & Mina Forrest & Georgiana Nica-Avram, 2025. "Large Language Models as 'Hidden Persuaders': Fake Product Reviews are Indistinguishable to Humans and Machines," Papers 2506.13313, arXiv.org.
  46. Wang, Shanyong & Wang, Jing & Lin, Shoufu & Li, Jun, 2020. "How and when does information publicity affect public acceptance of nuclear energy?," Energy, Elsevier, vol. 198(C).
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