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Who Adopts AI? Evidence on Firms, Technologies and Workers

Author

Listed:
  • Pulito, Giuseppe
  • Pytlikova, Mariola
  • Schroeder, Sarah
  • Lodefalk, Magnus

Abstract

Using two waves of nationally representative Danish firm surveys linked to employer- employee administrative registers, we study how adoption varies across artificial intelligence (AI) and related advanced technologies. We show that AI adoption is highly technologyspecific. While firm size and digital infrastructure predict adoption broadly, workforce composition operates through distinct channels: STEM-educated workforces predict core AI adoption, whereas non-STEM university-educated workforces are associated with generative AI adoption, indicating different human capital complementarities. The factors associated with adoption differ from those predicting deployment breadth: firm size and digital maturity matter for both, whereas workforce composition primarily predicts adoption alone. Machine learning and natural language processing are deployed across multiple business functions, whereas other advanced technologies remain concentrated in specific operational domains. Individual-level evidence provides a foundation for these patterns, with awareness of workplace AI usage concentrated among managers and high-skilled workers. Self-reported AI knowledge is higher among younger and more educated individuals. Finally, commonly used occupational AI exposure measures vary substantially in their ability to predict observed adoption, with benchmark-based measures outperforming patent-based and LLM-focused alternatives. These findings show that treating AI as a monolithic category obscures economically meaningful variation in who adopts, what they deploy, and how well existing measures capture it.

Suggested Citation

  • Pulito, Giuseppe & Pytlikova, Mariola & Schroeder, Sarah & Lodefalk, Magnus, 2026. "Who Adopts AI? Evidence on Firms, Technologies and Workers," GLO Discussion Paper Series 1732, Global Labor Organization (GLO).
  • Handle: RePEc:zbw:glodps:1732
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    JEL classification:

    • D24 - Microeconomics - - Production and Organizations - - - Production; Cost; Capital; Capital, Total Factor, and Multifactor Productivity; Capacity
    • J23 - Labor and Demographic Economics - - Demand and Supply of Labor - - - Labor Demand
    • J62 - Labor and Demographic Economics - - Mobility, Unemployment, Vacancies, and Immigrant Workers - - - Job, Occupational and Intergenerational Mobility; Promotion
    • O33 - Economic Development, Innovation, Technological Change, and Growth - - Innovation; Research and Development; Technological Change; Intellectual Property Rights - - - Technological Change: Choices and Consequences; Diffusion Processes

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