IDEAS home Printed from https://ideas.repec.org/p/sal/celpdp/0158.html
   My bibliography  Save this paper

The Public Service Motivation: Lessons from the Literature

Author

Listed:
  • AMENDOLA, Francesca

    (CELPE - Centre of Labour Economics and Economic Policy, University of Salerno - Italy)

Abstract

Public Service Motivation (PSM) has been defined as a “general altruistic motivation to serve the interests of a community of people, a state, a nation or humankind” (Rainey & Steinbauer, 1999). Public Service Motivation research began in the 1990s mainly within the field of public administration, but, in the last two decades, it became much more multidisciplinary and its trajectory increased. Even if there are several literature reviews about theconstruct, is still missing a cataloguing that takes into account some specific factors, such as the location of the studies and the type of samples used. Therefore, the objective of this work is to reorganize the literatureusing three criteria: 1) the relation ofPSM with other variables, 2) the type of sample used by the scholars; 3) the geographical location of the studies. Those three criteria are going to be partially "crossed" in order to individuate some best practices in the PSM research. Finally,further lines of research are shown.

Suggested Citation

  • AMENDOLA, Francesca, 2019. "The Public Service Motivation: Lessons from the Literature," CELPE Discussion Papers 158, CELPE - CEnter for Labor and Political Economics, University of Salerno, Italy.
    • Handle: RePEc:sal:celpdp:0158
    as

    Download full text from publisher

    File URL: https://www.celpe.unisa.it/uploads/rescue/784/1048/158_dp.pdf
    File Function: Full text
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Pierre-Charles Pupion & Hae-Ok Pyun & Kwang-Jai Yun & Philippe Dorbaire & David Huron & Jungho Park & Yugang Guo, 2017. "De la motivation à l’engagement pour le service public : étude comparative entre la France, la Chine et la Corée du Sud," Post-Print hal-02612982, HAL.
    2. Julian Seymour Gould-Williams, 2016. "Managers’ motives for investing in HR practices and their implications for public service motivation," International Journal of Manpower, Emerald Group Publishing Limited, vol. 37(5), pages 764-776, August.
    3. Jeannette Taylor & Jonathan H. Westover, 2011. "Job Satisfaction in The Public Service," Public Management Review, Taylor & Francis Journals, vol. 13(5), pages 731-751, June.
    4. R. Paul Battaglio & Salih Gelgec, 2017. "Exploring the structure and meaning of public service motivation in the Turkish public sector: a test of the mediating effects of job characteristics," Public Management Review, Taylor & Francis Journals, vol. 19(8), pages 1066-1084, September.
    5. James L. Perry, 2014. "The motivational bases of public service: foundations for a third wave of research," Asia Pacific Journal of Public Administration, Taylor & Francis Journals, vol. 36(1), pages 34-47, January.
    6. Seungjin Choi, 2016. "Bridging the gap," International Journal of Manpower, Emerald Group Publishing Limited, vol. 37(5), pages 900-916, August.
    7. Raffaela Palma & Enrica Sepe, 2017. "Structural equation modelling: a silver bullet for evaluating public service motivation," Quality & Quantity: International Journal of Methodology, Springer, vol. 51(2), pages 729-744, March.
    8. Zeger Van der Wal, 2015. ""All quiet on the non-Western front?" A review of public service motivation scholarship in non-Western contexts," Asia Pacific Journal of Public Administration, Taylor & Francis Journals, vol. 37(2), pages 69-86, June.
    9. Gabriella Fazzi & Nereo Zamaro, 2016. "Exploring the interplay between leadership styles and PSM in two organisational settings," International Journal of Manpower, Emerald Group Publishing Limited, vol. 37(5), pages 859-877, August.
    10. Palina Prysmakova, 2016. "From compliance to commitment," International Journal of Manpower, Emerald Group Publishing Limited, vol. 37(5), pages 878-899, August.
    11. Oliver Neumann, 2016. "Does misfit loom larger than fit? Experimental evidence on motivational person-job fit, public service motivation, and prospect theory," International Journal of Manpower, Emerald Group Publishing Limited, vol. 37(5), pages 822-839, August.
    12. Oliver Neumann & Adrian Ritz, 2015. "Public service motivation and rational choice modelling," Public Money & Management, Taylor & Francis Journals, vol. 35(5), pages 365-370, September.
    13. Sung Min Park & Min Young Kim, 2016. "Antecedents and outcomes of non-profit public service motivation in Korean NPOs," International Journal of Manpower, Emerald Group Publishing Limited, vol. 37(5), pages 777-803, August.
    14. Jaclyn Schede Piatak, 2016. "Public service motivation, prosocial behaviours, and career ambitions," International Journal of Manpower, Emerald Group Publishing Limited, vol. 37(5), pages 804-821, August.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Roshni Das, 2023. "Does public service motivation predict performance in public sector organizations? A longitudinal science mapping study," Management Review Quarterly, Springer, vol. 73(3), pages 1237-1271, September.
    2. Sahar Awan & Germà Bel & Marc Esteve, 2018. "“The benefits of PSM: an oasis or a mirage?”," IREA Working Papers 201825, University of Barcelona, Research Institute of Applied Economics, revised Oct 2018.
    3. Desi Tri Kurniawati & M Abdi Dzil Ikhram W & Pusvita Yuana, 2021. "The mediating role of task-technology fit (TTF) in the effect of knowledge sharing intention on job satisfaction and employee performance," International Journal of Research in Business and Social Science (2147-4478), Center for the Strategic Studies in Business and Finance, vol. 10(6), pages 93-100, September.
    4. Teresa Forte & Gonçalo Santinha & Mariana Oliveira & Marta Patrão, 2022. "The High Note of Meaning: A Case Study of Public Service Motivation of Local Government Officials," Social Sciences, MDPI, vol. 11(9), pages 1-17, September.
    5. Phil KIM & Tobin IM, 2019. "Comparing Government Performance Indicators: A Fuzzy-Set Analysis," TAD 14 The disciplines and the study of Public Administration: Transatlantic perspectives in the margin of the 14th Administration and Public Management International Conference, Bucharest, June 6-18 4, Research Centre in Public Administration and Public Services, Bucharest, Romania.
    6. Alina Georgiana PROFIROIU, 2011. "ASPECTS REGARDING job SATISFACTION AND MOTIVATION OF CIVIL SERVANTS IN THE LOCAL PUBLIC ADMINISTRATION IN ROMANIA," Proceedings of Administration and Public Management International Conference, Research Centre in Public Administration and Public Services, Bucharest, Romania, vol. 7(1), pages 64-72, June.
    7. Chung-Jen Wang & I-Hsiu Yang, 2021. "Why and How Does Empowering Leadership Promote Proactive Work Behavior? An Examination with a Serial Mediation Model among Hotel Employees," IJERPH, MDPI, vol. 18(5), pages 1-18, March.
    8. Adolfo C. Fernández Puente & Nuria Sánchez-Sánchez, 2021. "Labor Market Precarity Shapes Perception of the Public Sector in the Eurozone," SAGE Open, , vol. 11(3), pages 21582440211, August.
    9. Chengwei Xu, 2022. "Work Motivation in the Public Service: A Scale Development Based on the Self-Determination Theory," SAGE Open, , vol. 12(2), pages 21582440221, April.
    10. Alexander Phuk Tjilen & Beatus Tambaip & Syahruddin & Ahmad Fakhri Fauzan Hadi, 2022. "Analysis of Public Service Motivation theory, Public Service Performance at the Meteorology, limatology, and Geophysics Agency in Papua and West Papua, Indonesia," International Journal of Research and Innovation in Social Science, International Journal of Research and Innovation in Social Science (IJRISS), vol. 6(11), pages 200-204, November.
    11. Min Young Kim & Hyo Joo Lee & Kyoung Ryoul Min, 2021. "Mechanisms of perceived accountability in Korean NPOs: activating the dynamics of NPM-driven and confucian-driven cultures," Quality & Quantity: International Journal of Methodology, Springer, vol. 55(6), pages 1917-1944, December.
    12. repec:rom:campco:v:7:y:2011:i:1:p:64-72 is not listed on IDEAS
    13. Carolina Prihandinisari & Azizur Rahman & John Hicks, 2020. "Developing an Explanatory Risk Management Model to Comprehend the Employees’ Intention to Leave Public Sector Organization," JRFM, MDPI, vol. 13(9), pages 1-18, September.
    14. Van Thielen, Tine & Bauwens, Robin & Audenaert, Mieke & Van Waeyenberg, Thomas & Decramer, Adelien, 2018. "How to foster the well-being of police officers: The role of the employee performance management system," Evaluation and Program Planning, Elsevier, vol. 70(C), pages 90-98.
    15. Nick Brander-Peetz & David Peetz & Paula Brough, 2022. "Turnover intentions, training and motivations among Australian union staff," Economic and Industrial Democracy, Department of Economic History, Uppsala University, Sweden, vol. 43(4), pages 1495-1518, November.
    16. Jonathan H. Westover, 2012. "Comparative welfare state impacts on work quality and job satisfaction," International Journal of Social Economics, Emerald Group Publishing Limited, vol. 39(7), pages 503-525, June.
    17. James L. Perry, 2014. "The motivational bases of public service: foundations for a third wave of research," Asia Pacific Journal of Public Administration, Taylor & Francis Journals, vol. 36(1), pages 34-47, January.
    18. Alina CIOBANU & Armenia ANDRONICEANU, 2018. "Integrated Human Resources Activities - The Solution For Performance Improvement In Romanian Public Sector Institutions," Management Research and Practice, Research Centre in Public Administration and Public Services, Bucharest, Romania, vol. 10(3), pages 60-79, September.
    19. David Giauque & Fabien Resenterra & Michaël Siggen, 2014. "Antecedents of Job Satisfaction, Organizational Commitment and Stress in a Public Hospital: a P-E Fit Perspective," Public Organization Review, Springer, vol. 14(2), pages 201-228, June.
    20. AMENDOLA, Francesca, 2019. "Public Service Motivation Antecedents: Testing the European Countries," CELPE Discussion Papers 160, CELPE - CEnter for Labor and Political Economics, University of Salerno, Italy.
    21. Jonathan H. Westover, 2012. "Comparative welfare state impacts on work quality and job satisfaction: A cross-national analysis," International Journal of Social Economics, Emerald Group Publishing, vol. 39(7), pages 503-525, July.

    More about this item

    Keywords

    Public Service Motivation; Organizational Behaviour; Motivation; Public Sector;
    All these keywords.

    JEL classification:

    • H19 - Public Economics - - Structure and Scope of Government - - - Other
    • H83 - Public Economics - - Miscellaneous Issues - - - Public Administration

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:sal:celpdp:0158. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Roberto Dell'Anno (email available below). General contact details of provider: https://edirc.repec.org/data/cesalit.html .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.