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Exploring the structure and meaning of public service motivation in the Turkish public sector: a test of the mediating effects of job characteristics

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  • R. Paul Battaglio
  • Salih Gelgec

Abstract

Using a data set consisting of 315 middle-managers at the district level in the Turkish public sector, we develop a structural equation model (SEM) for assessing the impact of empowerment and stewardship on public service motivation (PSM) through job characteristics. The results demonstrate that stewardship and empowerment are distinct ‘levers’ that managers can use in novel ways to influence PSM; and cultural context may factor into the manipulation of these levers. We find that job-based mediators may not compliment leadership styles and self-generating rewards, but, rather work separately in their appeal to PSM.

Suggested Citation

  • R. Paul Battaglio & Salih Gelgec, 2017. "Exploring the structure and meaning of public service motivation in the Turkish public sector: a test of the mediating effects of job characteristics," Public Management Review, Taylor & Francis Journals, vol. 19(8), pages 1066-1084, September.
  • Handle: RePEc:taf:rpxmxx:v:19:y:2017:i:8:p:1066-1084
    DOI: 10.1080/14719037.2016.1235723
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    Cited by:

    1. AMENDOLA, Francesca, 2019. "he Public Service Motivation: Lessons from the Literature," CELPE Discussion Papers 158, CELPE - CEnter for Labor and Political Economics, University of Salerno, Italy.
    2. Chung-Jen Wang & I-Hsiu Yang, 2021. "Why and How Does Empowering Leadership Promote Proactive Work Behavior? An Examination with a Serial Mediation Model among Hotel Employees," IJERPH, MDPI, vol. 18(5), pages 1-18, March.

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