Managing technological change by committee: Adoption of computers in Spanish and British savings banks (circa 1960-1988)
This article explores how savings banks managed the process of computerization through ad hoc management committees articulated under the aegis of national associations (with an emphasis on developments in Spain). The combination of cash payments (and low penetration of cheques) in the Spanish retail sector together with increasing administrative costs, acted as incentives for Spanish savings banks embracing applications of computer technology (and specifically data processing infrastructure) to articulate viable solutions for cost reductions, offer alternative payment systems to cash and facilitate greater diversification of their business portfolio within retail banking. A running comparison is made with similar developments in Britain. Computerization committees had little impact amongst the trustee savings banks. This responded to a combination of a poor corporate strategy and a number of external events (including regulatory constrains limiting their business portfolio as well as amalgamation into a single entity). By the mid-1970s it was evident that the trustee savings banks had lost a significant share of the total deposits in sterling made by UK residents. Meanwhile, collective investments in computer technology were instrumental for Spanish savings banks to successfully contest the domestic retail bank market.
|Date of creation:||Jun 2009|
|Contact details of provider:|| Postal: Ludwigstraße 33, D-80539 Munich, Germany|
Web page: https://mpra.ub.uni-muenchen.de
More information through EDIRC
References listed on IDEAS
Please report citation or reference errors to , or , if you are the registered author of the cited work, log in to your RePEc Author Service profile, click on "citations" and make appropriate adjustments.:
- David Merrett & Stephen Morgan & Simon Ville, 2008. "Industry associations as facilitators of social capital: The establishment and early operations of the Melbourne Woolbrokers Association," Business History, Taylor & Francis Journals, vol. 50(6), pages 781-794.
- Fishlow, Albert, 1961. "The Trustee Savings Banks, 1817–1861," The Journal of Economic History, Cambridge University Press, vol. 21(01), pages 26-40, March.
- James J. McAndrews, 1997. "Network issues and payment systems," Business Review, Federal Reserve Bank of Philadelphia, issue Nov, pages 15-25.
- Shy, Oz & Tarkka, Juha, 2002.
"The Market for Electronic Cash Cards,"
Journal of Money, Credit and Banking,
Blackwell Publishing, vol. 34(2), pages 299-314, May.
- Nicholas Economides, 1997.
"The Economics of Networks,"
Brazilian Electronic Journal of Economics,
Department of Economics, Universidade Federal de Pernambuco, vol. 1(0), December.
- Williamson, Oliver E., 1989.
"Transaction cost economics,"
Handbook of Industrial Organization,
in: R. Schmalensee & R. Willig (ed.), Handbook of Industrial Organization, edition 1, volume 1, chapter 3, pages 135-182
- Liebowitz, S J & Margolis, Stephen E, 1990. "The Fable of the Keys," Journal of Law and Economics, University of Chicago Press, vol. 33(1), pages 1-25, April.
- Bernardo Batiz-Lazo, 2004. "Strategic alliances and competitive edge: insights from Spanish and UK banking histories," Business History, Taylor & Francis Journals, vol. 46(1), pages 23-56.
- David, Paul A, 1985. "Clio and the Economics of QWERTY," American Economic Review, American Economic Association, vol. 75(2), pages 332-337, May.
- Shy,Oz, 2001.
"The Economics of Network Industries,"
Cambridge University Press, number 9780521800952, December.
- Stephen E. Margolis & S.J. Liebowitz, "undated".
"Path Dependence, Lock-in and History,"
Working Paper Series
10, North Carolina State University, Department of Economics.
- Martinez, Manuel Titos, 1989. "La Caja de Madrid en el siglo XIX: ¿Actividad asistencial o financiera?," Revista de Historia Económica, Cambridge University Press, vol. 7(03), pages 557-587, December.
- Soto, Ángel Pascual Martínez, 2000. "Las Cajas de Ahorros españolas en el siglo XIX: entre la beneficencia y la integración en el sistema financiero," Revista de Historia Económica, Cambridge University Press, vol. 18(03), pages 585-628, December.
- J. Carles Maixe-Altes, 2009. "Enterprise and philanthropy: the dilemma of Scottish savings banks in the late nineteenth century," Accounting History Review, Taylor & Francis Journals, vol. 19(1), pages 39-59.
- Arthur, W Brian, 1989. "Competing Technologies, Increasing Returns, and Lock-In by Historical Events," Economic Journal, Royal Economic Society, vol. 99(394), pages 116-131, March.
When requesting a correction, please mention this item's handle: RePEc:pra:mprapa:27086. See general information about how to correct material in RePEc.
For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: (Joachim Winter)
If references are entirely missing, you can add them using this form.