Crowding in public transport: Who cares and why?
Crowding on public transport (PT) is a major issue for commuters around the world. Nevertheless, economists have rarely investigated the causes of crowding discomfort. Furthermore, most evidence on the costs of PT crowding is based on trade-offs between crowding, travel time and money. First, this paper assesses discomfort with PT crowding at various density levels across heterogeneous individuals using a different methodology. Based on a survey of 1000 Paris PT users, the negative relationship of in-vehicle density on reported satisfaction is similar to previous studies investigating PT crowding costs and stable across most individual characteristics. We also find a sensitive increase in crowding costs over users’ income. Second, we investigate the causes of this discomfort effect. We identify three key drivers: (a) dissatisfaction with standing and not being seated; (b) less opportunities to make use of the time during the journey; (c) the physical closeness of other travelers per se.
|Date of creation:||2017|
|Publication status:||Published in Transportation Research Part A: Policy and Practice, Elsevier, 2017, 100, pp.215-227. 〈10.1016/j.tra.2017.04.022〉|
|Note:||View the original document on HAL open archive server: https://hal.archives-ouvertes.fr/hal-01517820|
|Contact details of provider:|| Web page: https://hal.archives-ouvertes.fr/|
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