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Valuing Convenience in Public Transport: Roundtable Summary and Conclusions

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  • Mark Wardman

    (University of Leeds)

Abstract

The experience of transport systems users, in terms of comfort, reliability, safety and above all convenience, is critical in determining demand for transport services, at least when there is a choice of alternative ways to travel. Convenience is one of the strongest attractions of the private car for passenger transport. For users of public transport, convenience is also clearly important but not always clearly defined and not often measured in designing transport systems or monitoring their operating performance. In many situations, an increase in public transport convenience reduces the unit costs of travel (euros/dollars per hour or cents per minute) and so provides benefits equivalent to an increase in travel speed. This report focuses on convenience and its importance to the user experience. It reviews operational definitions of convenience, evidence for the willingness of users to pay for convenience and the use of indicators to assess and improve the convenience of public transport, with a view to making it more effective and more competitive.

Suggested Citation

  • Mark Wardman, 2014. "Valuing Convenience in Public Transport: Roundtable Summary and Conclusions," International Transport Forum Discussion Papers 2014/2, OECD Publishing.
  • Handle: RePEc:oec:itfaab:2014/2-en
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    File URL: http://dx.doi.org/10.1787/5jz40rk8h2f0-en
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    Cited by:

    1. Wardman, Mark & Chintakayala, V. Phani K. & de Jong, Gerard, 2016. "Values of travel time in Europe: Review and meta-analysis," Transportation Research Part A: Policy and Practice, Elsevier, vol. 94(C), pages 93-111.
    2. Fan, Yingling & Guthrie, Andrew & Levinson, David, 2016. "Waiting time perceptions at transit stops and stations: Effects of basic amenities, gender, and security," Transportation Research Part A: Policy and Practice, Elsevier, vol. 88(C), pages 251-264.
    3. Haywood, Luke & Koning, Martin & Monchambert, Guillaume, 2017. "Crowding in public transport: Who cares and why?," Transportation Research Part A: Policy and Practice, Elsevier, vol. 100(C), pages 215-227.

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