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Interacting Dimensions of Diversity: Cross-Categorization and the Functioning of Diverse Work Groups

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  • Homan, A.C.
  • van Knippenberg, D.L.
  • van Kleef, G.A.
  • de Dreu, C.K.W.

Abstract

We conducted an experiment to show how the interplay between informational diversity and other dimensions of diversity can account for some of the inconsistent effects of informational diversity in previous research. 70 four-person groups involved in a decision-making task received homogeneous or heterogeneous information. By manipulating gender composition and bogus personality feedback we created groups that either had a potential faultline (a basis for subgroup categorization) or were homogeneous on these dimensions. In potential faultline groups, heterogeneity of information either converged with or cross-cut the other dimensions of diversity. Results showed that informational diversity enhanced group functioning when it was crossed rather than converged with the potential faultline.

Suggested Citation

  • Homan, A.C. & van Knippenberg, D.L. & van Kleef, G.A. & de Dreu, C.K.W., 2006. "Interacting Dimensions of Diversity: Cross-Categorization and the Functioning of Diverse Work Groups," ERIM Report Series Research in Management ERS-2006-069-ORG, Erasmus Research Institute of Management (ERIM), ERIM is the joint research institute of the Rotterdam School of Management, Erasmus University and the Erasmus School of Economics (ESE) at Erasmus University Rotterdam.
    • Handle: RePEc:ems:eureri:8500
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    References listed on IDEAS

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    1. Sherry M.B. Thatcher & Karen A. Jehn & Elaine Zanutto, 2003. "Cracks in Diversity Research: The Effects of Diversity Faultlines on Conflict and Performance," Group Decision and Negotiation, Springer, vol. 12(3), pages 217-241, May.
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    3. Hollingshead, Andrea B., 1996. "The Rank-Order Effect in Group Decision Making," Organizational Behavior and Human Decision Processes, Elsevier, vol. 68(3), pages 181-193, December.
    4. Gruenfeld, Deborah H & Mannix, Elizabeth A. & Williams, Katherine Y. & Neale, Margaret A., 1996. "Group Composition and Decision Making: How Member Familiarity and Information Distribution Affect Process and Performance," Organizational Behavior and Human Decision Processes, Elsevier, vol. 67(1), pages 1-15, July.
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    1. Homan, A.C. & van Knippenberg, D.L. & van Kleef, G.A. & de Dreu, C.K.W., 2006. "Bridging Faultlines by Valuing Diversity: Diversity Beliefs, Information Elaboration, and Performance in Diverse Work Groups," ERIM Report Series Research in Management ERS-2006-071-ORG, Erasmus Research Institute of Management (ERIM), ERIM is the joint research institute of the Rotterdam School of Management, Erasmus University and the Erasmus School of Economics (ESE) at Erasmus University Rotterdam.

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    More about this item

    Keywords

    Cross-Categorization; Diversity; Group Processes; Information Elaboration;
    All these keywords.

    JEL classification:

    • L2 - Industrial Organization - - Firm Objectives, Organization, and Behavior
    • M - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics
    • M10 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - General
    • M12 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - Personnel Management; Executives; Executive Compensation

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