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Effect Propensity: The Location of the Reference State in the Option Space as a Determinant of the Direction of Effects on Choice

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  • Simonson, Itamar

    (Stanford U)

  • Kramer, Thomas
  • Young, Maia

Abstract

In a choice between any two options, decision makers can be divided into three segments: those who strongly prefer the first option, those who strongly prefer the second option, and those who might choose either option depending on the particular conditions ("switchers"). In any reference state, such as the experimental control, most switchers are likely to favor one of the two options. Thus, the growth potential of the option favored by switchers in the reference state creates "effect propensity" in the opposite direction, whereby any condition or manipulation applied to the reference state is more likely to increase the share of the other option. We test this proposition in a series of studies in the context of choices between "action" (e.g., a gamble or a higher-price/quality) and "inaction" (e.g., a sure gain or a lower-price/quality) alternatives. The results indicate that a large majority of conceptually unrelated manipulations tend to increase the choice share of "action" alternatives. This effect propensity can be reversed when the "action" alternative is the status quo option in the reference (control) state. We discuss the implications of effect propensity for the interpretation of research findings and theory tests.

Suggested Citation

  • Simonson, Itamar & Kramer, Thomas & Young, Maia, 2003. "Effect Propensity: The Location of the Reference State in the Option Space as a Determinant of the Direction of Effects on Choice," Research Papers 1788, Stanford University, Graduate School of Business.
  • Handle: RePEc:ecl:stabus:1788
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    References listed on IDEAS

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    2. Dellaert, B.G.C. & Stremersch, S., 2004. "Consumer preferences for mass customization," Research Memorandum 042, Maastricht University, Maastricht Research School of Economics of Technology and Organization (METEOR).
    3. Simonson, Itamar, 2003. "Determinants of Customers' Responses to Customized Offers: Conceptual Framework and Research Propositions," Research Papers 1794, Stanford University, Graduate School of Business.

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