Renegotiating Performance: the Role of Performance Pay in Renegotiating the Effort Bargain
Much of the academic and policy literature on performance related pay focuses on its role as an incentive system. Its role as means for renegotiating performance norms has been largely neglected. The introduction of performance related pay, based mostly on appraisals by line managers, in the British public services in the 1990s can be considered as a large-scale social experiment in the change from a seniority - to a performance-based payment system. When reviewing academic research and management inside information on the schemes, a recent government report concluded that they had failed to motivate staff and their operation had been divisive. Nevertheless, other information suggests that productivity rose. This article seeks to resolve the paradox by showing that performance pay was the instrument of a major renegotiation of productivity norms, and that this rather than motivation was the key story. It concludes that when analysing incentive systems, more attention needs to be given to contract theory, and in particular to the articulation of different levels of principal-agent relationships within organisations. The key to the rise in productivity in the British public services lay in how the appraisal activities by line managers were articulated with incentives and goal setting for the different levels of organisational performance in order to secure the passage to different performance norms.
|Date of creation:||Jul 2003|
|Date of revision:|
|Contact details of provider:|| Web page: http://cep.lse.ac.uk/_new/publications/series.asp?prog=CEP|
Please report citation or reference errors to , or , if you are the registered author of the cited work, log in to your RePEc Author Service profile, click on "citations" and make appropriate adjustments.:
- Drago, Robert & Garvey, Gerald T, 1998. "Incentives for Helping on the Job: Theory and Evidence," Journal of Labor Economics, University of Chicago Press, vol. 16(1), pages 1-25, January.
- Holmstrom, Bengt & Milgrom, Paul, 1991. "Multitask Principal-Agent Analyses: Incentive Contracts, Asset Ownership, and Job Design," Journal of Law, Economics and Organization, Oxford University Press, vol. 7(0), pages 24-52, Special I.
- repec:cup:cbooks:9780521590730 is not listed on IDEAS
- Canice Prendergast, 1999. "The Provision of Incentives in Firms," Journal of Economic Literature, American Economic Association, vol. 37(1), pages 7-63, March.
When requesting a correction, please mention this item's handle: RePEc:cep:cepdps:dp0578. See general information about how to correct material in RePEc.
For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: ()
If references are entirely missing, you can add them using this form.