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Quality and its Impact on Efficiency

Author

Listed:
  • Cinzia Daraio

    (Department of Computer, Control and Management Engineering Antonio Ruberti (DIAG), University of Rome La Sapienza, Rome, Italy)

  • Léopold Simar

    (Institut de Statistique, Biostatistique et de Sciences Actuarielles, Universite´ Catholique de Louvain, Louvain-la-Neuve, Belgium)

  • Paul W. Wilson

    (Department of Economics and School of Computing, Division of Computer Science, Clemson University,Clemson, South Carolina, USA)

Abstract

The issue of quality and its relationship with efficiency and performance is a crucial operational issue in many fields of study including production economics, operations research, engineering and business management. In this paper we provide a methodology for identifying latent quality factors, estimate their statistical significance and analyze their impact on the performance of the production process. This methodology is based on up-to-date computational methods and statistical tests for directional distances. We illustrate the approach using real data to evaluate the performance of European Universities.

Suggested Citation

  • Cinzia Daraio & Léopold Simar & Paul W. Wilson, 2019. "Quality and its Impact on Efficiency," DIAG Technical Reports 2019-01, Department of Computer, Control and Management Engineering, Universita' degli Studi di Roma "La Sapienza".
  • Handle: RePEc:aeg:report:2019-01
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    References listed on IDEAS

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