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Cost of small business banking: a New Zealand study


  • Stuart Locke


  • Zachariah Boulanaour


The research reported in this article develops a model for assessing the cost of banking services faced by small businesses. The lack of price competition in the provision of small business banking services combined with limited transparency concerning actual fee levels prevents small businesses from readily estimating likely fee levels. Prior research and government reports note the difficulties faced by small business in relation to banking services and this research contributes to an understanding of the potential dead weight losses incurred resulting from poor signalling and information asymmetry and potentially a deficient public policy framework. Copyright Springer-Verlag 2009

Suggested Citation

  • Stuart Locke & Zachariah Boulanaour, 2009. "Cost of small business banking: a New Zealand study," Service Business, Springer;Pan-Pacific Business Association, vol. 3(3), pages 211-227, September.
  • Handle: RePEc:spr:svcbiz:v:3:y:2009:i:3:p:211-227
    DOI: 10.1007/s11628-008-0057-z

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    References listed on IDEAS

    1. Heffernan, Shelagh, 2006. "UK bank services for small business: How competitive is the market?," Journal of Banking & Finance, Elsevier, vol. 30(11), pages 3087-3110, November.
    2. Peek, Joe & Rosengren, Eric S., 1998. "Bank consolidation and small business lending: It's not just bank size that matters," Journal of Banking & Finance, Elsevier, vol. 22(6-8), pages 799-819, August.
    3. Greenbaum, Stuart I. & Kanatas, George & Venezia, Itzhak, 1989. "Equilibrium loan pricing under the bank-client relationship," Journal of Banking & Finance, Elsevier, vol. 13(2), pages 221-235, May.
    4. Strahan, Philip E. & Weston, James P., 1998. "Small business lending and the changing structure of the banking industry1," Journal of Banking & Finance, Elsevier, vol. 22(6-8), pages 821-845, August.
    5. Allen N. Berger & Seth D. Bonime & Lawrence G. Goldberg & Lawrence J. White, 2004. "The Dynamics of Market Entry: The Effects of Mergers and Acquisitions on Entry in the Banking Industry," The Journal of Business, University of Chicago Press, vol. 77(4), pages 797-834, October.
    6. Berger, Allen N. & Saunders, Anthony & Scalise, Joseph M. & Udell, Gregory F., 1998. "The effects of bank mergers and acquisitions on small business lending," Journal of Financial Economics, Elsevier, vol. 50(2), pages 187-229, November.
    7. Timo Baas & Mechthild Schrooten, 2006. "‘Relationship Banking and SMEs: A Theoretical Analysis’," Small Business Economics, Springer, vol. 27(2), pages 127-137, October.
    8. Philip E. Strahan & James Weston, 1996. "Small business lending and bank consolidation: is there cause for concern?," Current Issues in Economics and Finance, Federal Reserve Bank of New York, vol. 2(Mar).
    9. Sharpe, Steven A, 1990. " Asymmetric Information, Bank Lending, and Implicit Contracts: A Stylized Model of Customer Relationships," Journal of Finance, American Finance Association, vol. 45(4), pages 1069-1087, September.
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    Cited by:

    1. Eric H. Y. Koh & Mohan V. Avvari & Kim Hua Tan, 2016. "An integrated framework for competency development: perspectives of risk managers in banks," Service Business, Springer;Pan-Pacific Business Association, vol. 10(3), pages 581-602, September.


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