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Analysis of Barriers to the Deployment of Health Information Systems: a Stakeholder Perspective

Author

Listed:
  • Alan Serrano

    (Brunel University London)

  • Javier Garcia-Guzman

    (Universidad Carlos III de Madrid)

  • Georgios Xydopoulos

    (University of East Anglia)

  • Ali Tarhini

    (Sultan Qaboos University)

Abstract

This paper argues that the cross-analysis of barriers with stakeholders provides a richer picture than analyzing the barriers on their own, as most of the literature in this area does. To test this hypothesis, we used the data from 33 interviews across 19 different types of stakeholders that were involved in a telemedicine system for the Chronically-ill Patient. Our findings show encouraging results. For instance, it was found that the group of stakeholders who are directly related to the governance and policy-making identified most of the barriers. This finding may imply that this group is more aware of the challenges when implementing HIS, or it may suggest that this group poses more resistance due to the current economic and Organizational models in health care. It was also found that some barriers are cited by all stakeholders whereas others not, suggesting that some barriers may be more relevant than others.

Suggested Citation

  • Alan Serrano & Javier Garcia-Guzman & Georgios Xydopoulos & Ali Tarhini, 2020. "Analysis of Barriers to the Deployment of Health Information Systems: a Stakeholder Perspective," Information Systems Frontiers, Springer, vol. 22(2), pages 455-474, April.
    • Handle: RePEc:spr:infosf:v:22:y:2020:i:2:d:10.1007_s10796-018-9869-0
    DOI: 10.1007/s10796-018-9869-0
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    References listed on IDEAS

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    Cited by:

    1. Iyanna, Shilpa & Kaur, Puneet & Ractham, Peter & Talwar, Shalini & Najmul Islam, A.K.M., 2022. "Digital transformation of healthcare sector. What is impeding adoption and continued usage of technology-driven innovations by end-users?," Journal of Business Research, Elsevier, vol. 153(C), pages 150-161.
    2. Murad Moqbel & Barbara Hewitt & Fiona Fui-Hoon Nah & Rosann M. McLean, 2022. "Sustaining Patient Portal Continuous Use Intention and Enhancing Deep Structure Usage: Cognitive Dissonance Effects of Health Professional Encouragement and Security Concerns," Information Systems Frontiers, Springer, vol. 24(5), pages 1483-1496, October.
    3. Tai Abdulrahman Alshammari & Khalid Mhasan Alshammary & Fahad Maiyah Alshammari, 2022. "Impact of Perceived Quality of E-Health Services on Patient Behavioral Intention to Use E-Health Services: A Moderating Role of Knowledge of E-Health Management," Journal of Economics and Behavioral Studies, AMH International, vol. 14(1), pages 23-38.

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