The shaping of inventory systems in health services: A stakeholder analysis
Although many studies have addressed the diagnosing and redesign of inventory systems in an industrial setting, the field of operations management seems to lack a thorough understanding of the process of shaping inventory systems in a health care setting. In this article, a contribution is made to fill this gap by exploring the process of reshaping a hospital inventory system of medicines by means of an exploratory case study. In doing so, we concentrate on the question how the outcomes of this process are affected by the different stakeholders involved. Our case study indicates that decisions made during this reshaping process are heavily influenced by the dynamics of the relationships and interactions between the stakeholders involved in the project. Based on our case study there are also some strong indications especially in a health care setting, the existence of multiple stakeholders having a multi-goal focus regarding the inventory system can have a strong influence on the outcomes of inventory projects. For project managers it is important to be aware of these characteristics and circumstances in order to help health service organisations to develop and use inventory systems more effectively.
If you experience problems downloading a file, check if you have the proper application to view it first. In case of further problems read the IDEAS help page. Note that these files are not on the IDEAS site. Please be patient as the files may be large.
As the access to this document is restricted, you may want to look for a different version under "Related research" (further below) or search for a different version of it.
References listed on IDEAS
Please report citation or reference errors to , or , if you are the registered author of the cited work, log in to your RePEc Author Service profile, click on "citations" and make appropriate adjustments.:
- Alan S. Blinder & Louis J. Maccini, 1991. "Taking Stock: A Critical Assessment of Recent Research on Inventories," Journal of Economic Perspectives, American Economic Association, vol. 5(1), pages 73-96, Winter.
- Stock, Gregory N. & McFadden, Kathleen L. & Gowen III, Charles R., 2007. "Organizational culture, critical success factors, and the reduction of hospital errors," International Journal of Production Economics, Elsevier, vol. 106(2), pages 368-392, April.
- Nicholson, Lawrence & Vakharia, Asoo J. & Selcuk Erenguc, S., 2004. "Outsourcing inventory management decisions in healthcare: Models and application," European Journal of Operational Research, Elsevier, vol. 154(1), pages 271-290, April.
- Mónica Duarte Oliveira & Carlos Gouveia Pinto, 2005. "Health care reform in Portugal: an evaluation of the NHS experience," Health Economics, John Wiley & Sons, Ltd., vol. 14(S1), pages 203-220.
- Novek, Joel, 2000. "Hospital pharmacy automation: collective mobility or collective control?," Social Science & Medicine, Elsevier, vol. 51(4), pages 491-503, August.
- Li, L. X. & Benton, W. C., 1996. "Performance measurement criteria in health care organizations: Review and future research directions," European Journal of Operational Research, Elsevier, vol. 93(3), pages 449-468, September.
- de Vries, Jan, 2005. "The complex relationship between inventory control and organisational setting: Theory and practice," International Journal of Production Economics, Elsevier, vol. 93(1), pages 273-284, January.
- Rabinovich, Elliot & Evers, Philip T., 2002. "Enterprise-wide adoption patterns of inventory management practices and information systems," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 38(6), pages 389-404, November.
When requesting a correction, please mention this item's handle: RePEc:eee:proeco:v:133:y:2011:i:1:p:60-69. See general information about how to correct material in RePEc.
For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: (Dana Niculescu)
If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.
If references are entirely missing, you can add them using this form.
If the full references list an item that is present in RePEc, but the system did not link to it, you can help with this form.
If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your profile, as there may be some citations waiting for confirmation.
Please note that corrections may take a couple of weeks to filter through the various RePEc services.