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Stakeholder identification in inter-organizational systems: gaining insights for drug use management systems

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  • Pouloudi, Athanasia
  • Whitley, Edgar A.

Abstract

Inter-organizational systems operate in an area where there are many interested parties. If the views of these interested parties are not explored and taken into consideration before and during the development of an inter-organizational system, it is likely that the implementation of this system will be disappointing. This paper describes one approach to exploring these views through the use of stakeholder analysis. More specifically, it describes how to identify the stakeholders, a process that has been overlooked in the stakeholder analysis and inter-organizational systems literature, and examines the perceptions of a number of stakeholders in the drug use management field in the UK.

Suggested Citation

  • Pouloudi, Athanasia & Whitley, Edgar A., 1997. "Stakeholder identification in inter-organizational systems: gaining insights for drug use management systems," LSE Research Online Documents on Economics 27187, London School of Economics and Political Science, LSE Library.
  • Handle: RePEc:ehl:lserod:27187
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    File URL: http://eprints.lse.ac.uk/27187/
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    References listed on IDEAS

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    2. Preston, Lee E. & Sapienza, Harry J., 1990. "Stakeholder management and corporate performance," Journal of Behavioral Economics, Elsevier, vol. 19(4), pages 361-375.
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    1. repec:dgr:rugsom:06a09 is not listed on IDEAS
    2. Dibb, Sally & Ball, Kirstie & Canhoto, Ana & Daniel, Elizabeth M. & Meadows, Maureen & Spiller, Keith, 2014. "Taking responsibility for border security: Commercial interests in the face of e-borders," Tourism Management, Elsevier, vol. 42(C), pages 50-61.
    3. Sibel Hoştut & Seçil Deren het Hof & Hediye Aydoğan & Gülten Adalı, 2023. "Who’s in and who’s out? Reading stakeholders and priority issues from sustainability reports in Turkey," Palgrave Communications, Palgrave Macmillan, vol. 10(1), pages 1-13, December.
    4. Oluwasola Oni & Anastasia Papazafeiropoulou, 2014. "Diverse views on IT innovation diffusion among SMEs: Influencing factors of broadband adoption," Information Systems Frontiers, Springer, vol. 16(4), pages 729-747, September.
    5. Barclay, Corlane & Osei-Bryson, Kweku-Muata, 2010. "Project performance development framework: An approach for developing performance criteria & measures for information systems (IS) projects," International Journal of Production Economics, Elsevier, vol. 124(1), pages 272-292, March.
    6. Siebritz, L. & Coetzee, S., 2022. "Evaluating stakeholder influences on the land use application process in South Africa – Results from an analysis of the legal framework," Land Use Policy, Elsevier, vol. 120(C).
    7. Guido Noto & Lidia Noto, 2019. "Local Strategic Planning and Stakeholder Analysis: Suggesting a Dynamic Performance Management Approach," Public Organization Review, Springer, vol. 19(3), pages 293-310, September.
    8. Wang, Wei & Liu, Wenbin & Mingers, John, 2015. "A systemic method for organisational stakeholder identification and analysis using Soft Systems Methodology (SSM)," European Journal of Operational Research, Elsevier, vol. 246(2), pages 562-574.
    9. Alan Serrano & Javier Garcia-Guzman & Georgios Xydopoulos & Ali Tarhini, 2020. "Analysis of Barriers to the Deployment of Health Information Systems: a Stakeholder Perspective," Information Systems Frontiers, Springer, vol. 22(2), pages 455-474, April.
    10. Jarmila Zimmermannova & Lukas Pavlik & Ekaterina Chytilova, 2022. "Digitalisation in Hospitals in COVID-19 Times—A Case Study of the Czech Republic," Economies, MDPI, vol. 10(3), pages 1-15, March.
    11. Boonstra, Albert, 2006. "Stakeholder Management in IOS projects: Lessons from a case study," Research Report 06A09, University of Groningen, Research Institute SOM (Systems, Organisations and Management).
    12. Ward, E. John & Dimitriou, Harry T. & Dean, Marco, 2016. "Theory and background of multi-criteria analysis: Toward a policy-led approach to mega transport infrastructure project appraisal," Research in Transportation Economics, Elsevier, vol. 58(C), pages 21-45.

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    JEL classification:

    • J50 - Labor and Demographic Economics - - Labor-Management Relations, Trade Unions, and Collective Bargaining - - - General

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