IDEAS home Printed from https://ideas.repec.org/a/spr/grdene/v19y2010i3d10.1007_s10726-008-9142-x.html
   My bibliography  Save this article

Remote Leadership, Communication Effectiveness and Leader Performance

Author

Listed:
  • Derrick J. Neufeld

    (The University of Western Ontario)

  • Zeying Wan

    (The University of Western Ontario)

  • Yulin Fang

    (City University of Hong Kong)

Abstract

As remote work arrangements have gained in popularity, workforce dispersion has become increasingly widespread. Little research to date has examined how physical distance influences leader–follower communication effectiveness or leader performance. Building on top of transformational leadership theory, this paper explores how perceived leader performance is influenced by leadership style, physical distance, and communication effectiveness between leaders and followers. A survey of 138 followers, reporting to a total of 41 leaders, was conducted and data were analyzed at the individual follower-level using the Partial Least Squares (PLS) technique. Our model explained 45% of the variance in communication effectiveness and 67% of the variance in perceived leader performance. Consistent with past empirical findings, transformational leadership was associated more strongly with perceived leader performance than transactional contingent reward leadership. Communication effectiveness was also a strong predictor of leader performance, and furthermore acted as a mediator of leadership behavior on performance. Surprisingly, distance had no influence on either communication effectiveness or perceived leader performance. Implications for theory and practice are discussed.

Suggested Citation

  • Derrick J. Neufeld & Zeying Wan & Yulin Fang, 2010. "Remote Leadership, Communication Effectiveness and Leader Performance," Group Decision and Negotiation, Springer, vol. 19(3), pages 227-246, May.
    • Handle: RePEc:spr:grdene:v:19:y:2010:i:3:d:10.1007_s10726-008-9142-x
    DOI: 10.1007/s10726-008-9142-x
    as

    Download full text from publisher

    File URL: http://link.springer.com/10.1007/s10726-008-9142-x
    File Function: Abstract
    Download Restriction: Access to the full text of the articles in this series is restricted.
    File URL: https://libkey.io/10.1007/s10726-008-9142-x?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. Barbara H. Wixom & Peter A. Todd, 2005. "A Theoretical Integration of User Satisfaction and Technology Acceptance," Information Systems Research, INFORMS, vol. 16(1), pages 85-102, March.
    2. Sajda Qureshi & Min Liu & Doug Vogel, 2006. "The Effects of Electronic Collaboration in Distributed Project Management," Group Decision and Negotiation, Springer, vol. 15(1), pages 55-75, January.
    3. Richard L. Daft & Robert H. Lengel, 1986. "Organizational Information Requirements, Media Richness and Structural Design," Management Science, INFORMS, vol. 32(5), pages 554-571, May.
    4. D. Sandy Staples & John S. Hulland & Christopher A. Higgins, 1999. "A Self-Efficacy Theory Explanation for the Management of Remote Workers in Virtual Organizations," Organization Science, INFORMS, vol. 10(6), pages 758-776, December.
    5. France Belanger & Rosann Webb Collins & Paul H. Cheney, 2001. "Technology Requirements and Work Group Communication for Telecommuters," Information Systems Research, INFORMS, vol. 12(2), pages 155-176, June.
    6. Ferris, Gerald R. & Judge, Timothy A. & Rowland, Kendrith M. & Fitzgibbons, Dale E., 1994. "Subordinate Influence and the Performance Evaluation Process: Test of a Model," Organizational Behavior and Human Decision Processes, Elsevier, vol. 58(1), pages 101-135, April.
    7. Martin Hoegl & Hans Georg Gemuenden, 2001. "Teamwork Quality and the Success of Innovative Projects: A Theoretical Concept and Empirical Evidence," Organization Science, INFORMS, vol. 12(4), pages 435-449, August.
    8. John Hulland, 1999. "Use of partial least squares (PLS) in strategic management research: a review of four recent studies," Strategic Management Journal, Wiley Blackwell, vol. 20(2), pages 195-204, February.
    9. Howell, Jane M. & Frost, Peter J., 1989. "A laboratory study of charismatic leadership," Organizational Behavior and Human Decision Processes, Elsevier, vol. 43(2), pages 243-269, April.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Paola Gatti & Michelle C Bligh & Claudio G Cortese, 2019. "When a leader job resource can be ambivalent or even destructive: Independence at work as a double-edged sword," PLOS ONE, Public Library of Science, vol. 14(5), pages 1-18, May.
    2. Udin Udin & Sri Handayani & Ahyar Yuniawan & Edy Rahardja, 2019. "Leadership Styles And Communication Skills At Indonesian Higher Education: Patterns, Influences, And Applications For Organization," Organizations and Markets in Emerging Economies, Faculty of Economics, Vilnius University, vol. 10(1).
    3. Claude Alavoine, 2014. "Leadership, power and negotiation: the impossible triad?," Working Papers 2014-222, Department of Research, Ipag Business School.
    4. Cam Caldwell & Michael S. Beverage & Patrick D. Converse, 2018. "Selecting for Flair Factors: Improving the Selection Process," Business and Management Research, Business and Management Research, Sciedu Press, vol. 7(1), pages 1-10, March.
    5. Rahul. P, 2021. "Trust Leadership: A Work-from-Home Scenario in IT Sector During the COVID-19 Pandemic," Jindal Journal of Business Research, , vol. 10(2), pages 251-269, December.
    6. Gordon Wang & Rick D. Hackett, 2016. "Conceptualization and Measurement of Virtuous Leadership: Doing Well by Doing Good," Journal of Business Ethics, Springer, vol. 137(2), pages 321-345, August.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Hanisch, Bastian & Wald, Andreas, 2014. "Effects of complexity on the success of temporary organizations: Relationship quality and transparency as substitutes for formal coordination mechanisms," Scandinavian Journal of Management, Elsevier, vol. 30(2), pages 197-213.
    2. Ofir Turel & Catherine E. Connelly, 2012. "Team Spirit: The Influence of Psychological Collectivism on the Usage of E-Collaboration Tools," Group Decision and Negotiation, Springer, vol. 21(5), pages 703-725, September.
    3. Haberstroh, Martin & Wolf, Joachim, 2005. "Individuelle Autonomie in Projektteams," Manuskripte aus den Instituten für Betriebswirtschaftslehre der Universität Kiel 585, Christian-Albrechts-Universität zu Kiel, Institut für Betriebswirtschaftslehre.
    4. Sepasgozar, Samad M.E., 2022. "Immersive on-the-job training module development and modeling users’ behavior using parametric multi-group analysis: A modified educational technology acceptance model," Technology in Society, Elsevier, vol. 68(C).
    5. Pérez Granero, Luis & Guillén, Manuel & Bañón-Gomis, Alexis J., 2017. "Influencia de los factores de contingencia en el desarrollo del cuadro de mando integral y su asociación con un rendimiento mejor. El caso de las empresas españolas," Revista de Contabilidad - Spanish Accounting Review, Elsevier, vol. 20(1), pages 82-94.
    6. Ambos, Tina C. & Ambos, Björn & Eich, Katharina J. & Puck, Jonas, 2016. "Imbalance and Isolation: How Team Configurations Affect Global Knowledge Sharing," Journal of International Management, Elsevier, vol. 22(4), pages 316-332.
    7. Wang, Xuequn & Lin, Xiaolin & Spencer, Marilyn K., 2019. "Exploring the effects of extrinsic motivation on consumer behaviors in social commerce: Revealing consumers’ perceptions of social commerce benefits," International Journal of Information Management, Elsevier, vol. 45(C), pages 163-175.
    8. Grote, Markus & Herstatt, Cornelius & Gemünden, Hans-Georg, 2012. "Cross-divisional innovation in large, multi-divisional firms: Economic relevance and managerial actions," Working Papers 66, Hamburg University of Technology (TUHH), Institute for Technology and Innovation Management.
    9. Eric Overby, 2008. "Process Virtualization Theory and the Impact of Information Technology," Organization Science, INFORMS, vol. 19(2), pages 277-291, April.
    10. Hambley, Laura A. & O'Neill, Thomas A. & Kline, Theresa J.B., 2007. "Virtual team leadership: The effects of leadership style and communication medium on team interaction styles and outcomes," Organizational Behavior and Human Decision Processes, Elsevier, vol. 103(1), pages 1-20, May.
    11. Vijayasarathy, Leo R., 2010. "Supply integration: An investigation of its multi-dimensionality and relational antecedents," International Journal of Production Economics, Elsevier, vol. 124(2), pages 489-505, April.
    12. Rajiv D. Banker & Indranil Bardhan & Ozer Asdemir, 2006. "Understanding the Impact of Collaboration Software on Product Design and Development," Information Systems Research, INFORMS, vol. 17(4), pages 352-373, December.
    13. McLean, Graeme & Osei-Frimpong, Kofi, 2019. "Chat now… Examining the variables influencing the use of online live chat," Technological Forecasting and Social Change, Elsevier, vol. 146(C), pages 55-67.
    14. Pillet, Jean-Charles & Carillo, Kevin Daniel André, 2016. "Email-free collaboration: An exploratory study on the formation of new work habits among knowledge workers," International Journal of Information Management, Elsevier, vol. 36(1), pages 113-125.
    15. Kennedy, Deanna M. & Sommer, S. Amy & Nguyen, Phuong Anh, 2017. "Optimizing multi-team system behaviors: Insights from modeling team communication," European Journal of Operational Research, Elsevier, vol. 258(1), pages 264-278.
    16. Sun, Jonghak & Teng, James T.C., 2017. "The construct of information systems use benefits: Theoretical explication of its underlying dimensions and the development of a measurement scale," International Journal of Information Management, Elsevier, vol. 37(5), pages 400-416.
    17. Zhang, Guijie & Wei, Fangfang & Jia, Ning & Ma, Shoufeng & Wu, Yi, 2019. "Information adoption in commuters’ route choice in the context of social interactions," Transportation Research Part A: Policy and Practice, Elsevier, vol. 130(C), pages 300-316.
    18. Hoegl, Martin & Gibbert, Michael & Mazursky, David, 2008. "Financial constraints in innovation projects: When is less more?," Research Policy, Elsevier, vol. 37(8), pages 1382-1391, September.
    19. Proserpio, Luigi & Magni, Massimo, 2012. "Teaching without the teacher? Building a learning environment through computer simulations," International Journal of Information Management, Elsevier, vol. 32(2), pages 99-105.
    20. Turel, Ofir & Connelly, Catherine E., 2013. "Too busy to help: Antecedents and outcomes of interactional justice in web-based service encounters," International Journal of Information Management, Elsevier, vol. 33(4), pages 674-683.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:spr:grdene:v:19:y:2010:i:3:d:10.1007_s10726-008-9142-x. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sonal Shukla or Springer Nature Abstracting and Indexing (email available below). General contact details of provider: http://www.springer.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.