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Evaluation of smart long-term care information strategy portfolio decision model: the national healthcare environment in Taiwan

Author

Listed:
  • Chih-Hao Yang

    (Ming Chuan University)

  • Yen-Chi Chen

    (National Taipei University of Business)

  • Wei Hsu

    (National Taipei University of Nursing and Health Sciences)

  • Yu-Hui Chen

    (National Defense University)

Abstract

A globally aging population results in the long-term care of people with chronic illnesses, affecting the living quality of the elderly. Integrating smart technology and long-term care services will enhance and maximize healthcare quality, while planning a smart long-term care information strategy could satisfy the variety of care demands regarding hospitals, home-care institutions, and communities. The evaluation of a smart long-term care information strategy is necessary to develop smart long-term care technology. This study applies a hybrid Multi-Criteria Decision-Making (MCDM) method, which uses the Decision-Making Trial and Evaluation Laboratory (DEMATEL) integrated with the Analytic Network Process (ANP) for ranking and priority of a smart long-term care information strategy. In addition, this study considers the various resource constraints (budget, network platform cost, training time, labor cost-saving ratio, and information transmission efficiency) into the Zero–one Goal Programming (ZOGP) model to capture the optimal smart long-term care information strategy portfolios. The results of this study indicate that a hybrid MCDM decision model can provide decision-makers with the optimal service platform selection for a smart long-term care information strategy that can maximize information service benefits and allocate constrained resources most efficiently.

Suggested Citation

  • Chih-Hao Yang & Yen-Chi Chen & Wei Hsu & Yu-Hui Chen, 2023. "Evaluation of smart long-term care information strategy portfolio decision model: the national healthcare environment in Taiwan," Annals of Operations Research, Springer, vol. 326(1), pages 505-536, July.
    • Handle: RePEc:spr:annopr:v:326:y:2023:i:1:d:10.1007_s10479-023-05358-7
    DOI: 10.1007/s10479-023-05358-7
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