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What drives human resource acquisition and retention in social enterprises? An empirical investigation in the healthcare industry in an emerging market

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  • Moses, Aditya
  • Sharma, Amalesh

Abstract

Although healthcare is one of the fastest growing sectors in the world, it faces crucial shortages in human resource (HR) availability and retention. This challenge is worsened in social enterprises. In this research, we build on a multimethod and a multistudy approach. In the first study, using an exploratory qualitative study, we identify HR practices that influence HR acquisition and retention. Utilizing an institutional logics lens, we propose that market logic and community logic-driven HR practices influence a firm's ability to acquire and retain HR. In the second study, we test our hypotheses using primary data from 182 faith-based hospitals in India and a robust empirical model accounting for endogeneity. We find that while market logic-driven HR practices help with HR acquisition, community logic-driven HR practices help with HR retention. In the third study, through a simple field experiment, we showcase that, indeed, market and community logic-based HR practices are responsible for HR acquisition and retention.

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  • Moses, Aditya & Sharma, Amalesh, 2020. "What drives human resource acquisition and retention in social enterprises? An empirical investigation in the healthcare industry in an emerging market," Journal of Business Research, Elsevier, vol. 107(C), pages 76-88.
    • Handle: RePEc:eee:jbrese:v:107:y:2020:i:c:p:76-88
    DOI: 10.1016/j.jbusres.2019.07.025
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    1. Silvia Dorado & Ying Chen & Andrea M. Prado & Virginia Simon, 2022. "Attuned HRM Systems for Social Enterprises," Journal of Business Ethics, Springer, vol. 178(3), pages 829-848, July.
    2. Chih-Hao Yang & Yen-Chi Chen & Wei Hsu & Yu-Hui Chen, 2023. "Evaluation of smart long-term care information strategy portfolio decision model: the national healthcare environment in Taiwan," Annals of Operations Research, Springer, vol. 326(1), pages 505-536, July.
    3. Godfroid, Cécile & Otiti, Naome & Mersland, Roy, 2022. "Employee tenure and staff performance: The case of a social enterprise," Journal of Business Research, Elsevier, vol. 139(C), pages 457-467.
    4. Saskia Crucke & Hanne Bockaert, 2023. "Exploring the attractiveness of social enterprises to job seekers: The role of perceived value fit and prestige," Annals of Public and Cooperative Economics, Wiley Blackwell, vol. 94(2), pages 399-422, June.
    5. Yela Aránega, Alba & Del Val Núñez, Mª Teresa & Castaño Sánchez, Rafael, 2020. "Mindfulness as an intrapreneurship tool for improving the working environment and self-awareness," Journal of Business Research, Elsevier, vol. 115(C), pages 186-193.
    6. Mikołajczak, Paweł, 2022. "Determinants of precarious employment in social enterprises in Central and Eastern Europe," Journal of Business Research, Elsevier, vol. 146(C), pages 398-408.
    7. Jonghun Sun & Young Woo Sohn, 2021. "The Influence of Dual Missions on Employees’ Meaning of Work and Turnover Intention in Social Enterprises," Sustainability, MDPI, vol. 13(14), pages 1-14, July.

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