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Does Organizational Trust Mediate the CSR–OCB Relationship? A PLS-SEM Analysis

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  • Dimple Dhiman
  • Himani Sharma

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  • Dimple Dhiman & Himani Sharma, 2021. "Does Organizational Trust Mediate the CSR–OCB Relationship? A PLS-SEM Analysis," Vikalpa: The Journal for Decision Makers, , vol. 46(4), pages 223-235, December.
    • Handle: RePEc:sae:vikjou:v:46:y:2021:i:4:p:223-235
    DOI: 10.1177/02560909211062592
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    References listed on IDEAS

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    1. S. Hansen & Benjamin Dunford & Alan Boss & R. Boss & Ingo Angermeier, 2011. "Corporate Social Responsibility and the Benefits of Employee Trust: A Cross-Disciplinary Perspective," Journal of Business Ethics, Springer, vol. 102(1), pages 29-45, August.
    2. Carroll, Archie B., 1991. "The pyramid of corporate social responsibility: Toward the moral management of organizational stakeholders," Business Horizons, Elsevier, vol. 34(4), pages 39-48.
    3. Chieh-Peng Lin & Nyan-Myau Lyau & Yuan-Hui Tsai & Wen-Yung Chen & Chou-Kang Chiu, 2010. "Modeling Corporate Citizenship and Its Relationship with Organizational Citizenship Behaviors," Journal of Business Ethics, Springer, vol. 95(3), pages 357-372, September.
    4. Hsiangtsai Chiang & Li-Jen He & Cang-Fu Shiao, 2015. "Financial Reports Quality and Corporate Social Responsibility," Asian Economic and Financial Review, Asian Economic and Social Society, vol. 5(3), pages 453-467.
    5. Kurt T. Dirks & Donald L. Ferrin, 2001. "The Role of Trust in Organizational Settings," Organization Science, INFORMS, vol. 12(4), pages 450-467, August.
    6. Michal Mozes & Zvi Josman & Eyal Yaniv, 2011. "Corporate social responsibility organizational identification and motivation," Social Responsibility Journal, Emerald Group Publishing Limited, vol. 7(2), pages 310-325, June.
    7. Michal Mozes & Zvi Josman & Eyal Yaniv, 2011. "Corporate social responsibility organizational identification and motivation," Social Responsibility Journal, Emerald Group Publishing, vol. 7(2), pages 310-325, July.
    8. MacKenzie, Scott B. & Podsakoff, Philip M. & Fetter, Richard, 1991. "Organizational citizenship behavior and objective productivity as determinants of managerial evaluations of salespersons' performance," Organizational Behavior and Human Decision Processes, Elsevier, vol. 50(1), pages 123-150, October.
    9. John Balmer & Kyoko Fukukawa & Edmund Gray, 2007. "The Nature and Management of Ethical Corporate Identity: A Commentary on Corporate Identity, Corporate Social Responsibility and Ethics," Journal of Business Ethics, Springer, vol. 76(1), pages 7-15, November.
    10. Duygu Turker, 2009. "Measuring Corporate Social Responsibility: A Scale Development Study," Journal of Business Ethics, Springer, vol. 85(4), pages 411-427, April.
    11. Li-Jen He & Hsiangtsai Chiang & Cang-Fu Shiao, 2015. "Financial Reports Quality and Corporate Social Responsibility," Asian Economic and Financial Review, Asian Economic and Social Society, vol. 5(3), pages 453-467, March.
    12. Rama Shankar Yadav & Sanket Sunand Dash & Shreyashi Chakraborty & Manoj Kumar, 2018. "Perceived CSR and Corporate Reputation: The Mediating Role of Employee Trust," Vikalpa: The Journal for Decision Makers, , vol. 43(3), pages 139-151, September.
    13. Madeeha Zafar & Imran Ali, 2016. "The Influence of Corporate Social Responsibility on Employee Commitment: The Mediating Role of Employee Company Identification," Asian Social Science, Canadian Center of Science and Education, vol. 12(12), pages 262-262, December.
    14. Amy J. Hillman & Gerald D. Keim, 2001. "Shareholder value, stakeholder management, and social issues: what's the bottom line?," Strategic Management Journal, Wiley Blackwell, vol. 22(2), pages 125-139, February.
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    Cited by:

    1. Shih-Hao Wu & Stephen Chi-Tsun Huang & Ching-Yi Daphne Tsai & Yu-Xuan You, 2023. "Doing good for good: how does corporate social responsibility drive customer citizenship behavior? The mediation of engagement, trust, and identification," Service Business, Springer;Pan-Pacific Business Association, vol. 17(4), pages 937-962, December.

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