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Mediating effect of value creation in the relationship between relational capabilities on business performance

Author

Listed:
  • Nuryakin

    (Universitas Muhamadiyah Yogyakarta, Indonecia)

  • Vincent Didiek Wiet Aryanto

    (Universitas Dian Nuswantoro Semarang, Indonecia)

  • Mulyo Budi Setiawan

    (Universitas Stikubank Semarang, Indonecia)

Abstract

This paper aims at investigating empirical study of the effect of relational capabilities (RC) and identifying the effect of value creation (VC) and market knowledge competence (MKC) to business performance on SMEs. This paper tries to develop and solve the problems of research gap on relational capabilities on business performance. Data were collected from 305 exported-furniture SME respondents in Central Java Indonesia. After validating test with the Confirmatory Factor Analysis (CFA), Structural Equation Modeling (SEM) analysis was used to measure direct and indirect effect to test the hypothesis model. There is a positive insignificant effect between relational capabilities and business performance, and there is a positive significant to value creation.In addition, the effect of the market knowledge competence on business performance and value creation has a positive significant impact. There is a positive impact between value creation on business performance. This paper contributes to solve the debate between relational capabilities on business performance controversy.

Suggested Citation

  • Nuryakin & Vincent Didiek Wiet Aryanto & Mulyo Budi Setiawan, 2018. "Mediating effect of value creation in the relationship between relational capabilities on business performance," Contaduría y Administración, Accounting and Management, vol. 63(1), pages 33-34, Enero - M.
    • Handle: RePEc:nax:conyad:v:63:y:2018:i:1:p:33-34
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    More about this item

    Keywords

    Value creation; Relational capabilities; Business performance;
    All these keywords.

    JEL classification:

    • M31 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Marketing and Advertising - - - Marketing
    • M16 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - International Business Administration
    • M21 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Economics - - - Business Economics
    • O31 - Economic Development, Innovation, Technological Change, and Growth - - Innovation; Research and Development; Technological Change; Intellectual Property Rights - - - Innovation and Invention: Processes and Incentives

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