IDEAS home Printed from https://ideas.repec.org/a/kap/porgrv/v20y2020i4d10.1007_s11115-020-00465-6.html
   My bibliography  Save this article

Determinants of the Job Satisfaction of Public Officials: Testing the Mediation Effect of Organizational Commitment

Author

Listed:
  • Seejeen Park

    (KwangWoon University)

Abstract

Extant public management research investigated the determinants of public employees’ job satisfaction. However, most public management studies tested the relationship between limited numbers of factors and job satisfaction. The current study seeks to investigate the direct effects of supervisor satisfaction, public service motivation, and job characteristics on job satisfaction and the indirect effects mediated by organizational commitment. Survey data collected from central government agencies in the Republic of Korea are used in the empirical analysis. The findings suggest that all three factors indirectly affect job satisfaction through organizational commitment. Only job characteristics were found to directly affect job satisfaction.

Suggested Citation

  • Seejeen Park, 2020. "Determinants of the Job Satisfaction of Public Officials: Testing the Mediation Effect of Organizational Commitment," Public Organization Review, Springer, vol. 20(4), pages 665-684, December.
    • Handle: RePEc:kap:porgrv:v:20:y:2020:i:4:d:10.1007_s11115-020-00465-6
    DOI: 10.1007/s11115-020-00465-6
    as

    Download full text from publisher

    File URL: http://link.springer.com/10.1007/s11115-020-00465-6
    File Function: Abstract
    Download Restriction: Access to full text is restricted to subscribers.
    File URL: https://libkey.io/10.1007/s11115-020-00465-6?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. DeConinck, James B. & Stilwell, C. Dean, 2004. "Incorporating organizational justice, role states, pay satisfaction and supervisor satisfaction in a model of turnover intentions," Journal of Business Research, Elsevier, vol. 57(3), pages 225-231, March.
    2. Leronardo Stringer, 2006. "The Link Between the Quality of the Supervisor–Employee Relationship and the Level of the Employee's Job Satisfaction," Public Organization Review, Springer, vol. 6(2), pages 125-142, June.
    3. Schwepker, Charles Jr., 2001. "Ethical climate's relationship to job satisfaction, organizational commitment, and turnover intention in the salesforce," Journal of Business Research, Elsevier, vol. 54(1), pages 39-52, October.
    4. Seejeen Park & Frances Berry, 2014. "Successful Diffusion of a Failed Policy: The case of pay-for-performance in the US federal government," Public Management Review, Taylor & Francis Journals, vol. 16(6), pages 763-781, September.
    5. James Gerard Caillier, 2016. "Does Public Service Motivation Mediate the Relationship between Goal Clarity and both Organizational Commitment and Extra-Role Behaviours?," Public Management Review, Taylor & Francis Journals, vol. 18(2), pages 300-318, February.
    6. Hougyun Kim, 2014. "Transformational Leadership, Organizational Clan Culture, Organizational Affective Commitment, and Organizational Citizenship Behavior: A Case of South Korea's Public Sector," Public Organization Review, Springer, vol. 14(3), pages 397-417, September.
    7. Sébastien Castaing, 2006. "The Effects of Psychological Contract Fulfilment and Public Service Motivation on Organizational Commitment in the French Civil Service," Post-Print halshs-00078838, HAL.
    8. M. Shamsul Haque & Mark Turner & Tobin Im & Jesse W. Campbell & Seyeong Cha, 2013. "Revisiting Confucian Bureaucracy: Roots Of The Korean Government'S Culture And Competitiveness," Public Administration & Development, Blackwell Publishing, vol. 33(4), pages 286-296, October.
    9. Mathieu, Cynthia & Fabi, Bruno & Lacoursière, Richard & Raymond, Louis, 2016. "The role of supervisory behavior, job satisfaction and organizational commitment on employee turnover," Journal of Management & Organization, Cambridge University Press, vol. 22(1), pages 113-129, January.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Prof. Thomas Katua Ngui, 2023. "Determinants of Job Satisfaction: A Review of Empirical Literature," International Journal of Research and Innovation in Social Science, International Journal of Research and Innovation in Social Science (IJRISS), vol. 7(2), pages 917-930, February.
    2. Amina Amari & Mohamed Mousa & Walid Chaouali & Zohra Ghali-Zinoubi & Narjess Aloui, 2023. "Dr. Jekyll or Mr. Hyde? Unpacking the Effects of Flexitime and Flexiplace: a Study on MENA Region," Public Organization Review, Springer, vol. 23(4), pages 1333-1352, December.
    3. Julius A. Nukpezah & P. Edward French & Tamara Dimitrijevska-Markoski & Victor O. Flomo, 2022. "The Moderating Effects of Organizational Publicness on Determinants of the U.S. Federal Employee’s Job Satisfaction," Public Organization Review, Springer, vol. 22(4), pages 883-901, December.
    4. Aurelian-Petruș Plopeanu & Daniel Homocianu & Ionel Bostan & Ana-Iolanda Vodă & Nelu Florea, 2021. "Sustainable Careers: Reliability of Job Satisfaction Predictors for Employees Aged 50+. Evidence from Romanian Development Regions," Sustainability, MDPI, vol. 13(15), pages 1-23, July.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. DeConinck, James B., 2011. "The effects of ethical climate on organizational identification, supervisory trust, and turnover among salespeople," Journal of Business Research, Elsevier, vol. 64(6), pages 617-624, June.
    2. James L. Perry, 2014. "The motivational bases of public service: foundations for a third wave of research," Asia Pacific Journal of Public Administration, Taylor & Francis Journals, vol. 36(1), pages 34-47, January.
    3. Rana Muhammad Shahid Yaqub & Aneeta Rehman & Shakeela Kausar & Zakariya Hassan Qureshi, 2022. "Insights from Theory of Reason Action to Determine the Faculty Turn-Over Intentions in HEI’s of Southern Punjab: Mediating and Moderating Role of Perceived Organizational Justice and Organizational ," iRASD Journal of Management, International Research Alliance for Sustainable Development (iRASD), vol. 4(2), pages 375-389, june.
    4. Omar S. Itani & Fernando Jaramillo & Larry Chonko, 2019. "Achieving Top Performance While Building Collegiality in Sales: It All Starts with Ethics," Journal of Business Ethics, Springer, vol. 156(2), pages 417-438, May.
    5. O. C. Ferrell & Victoria L. Crittenden & Linda Ferrell & William F. Crittenden, 2013. "Theoretical development in ethical marketing decision making," AMS Review, Springer;Academy of Marketing Science, vol. 3(2), pages 51-60, June.
    6. Tae-Soo Ha & Kuk-Kyoung Moon, 2023. "Distributive Justice, Goal Clarity, and Organizational Citizenship Behavior: The Moderating Role of Transactional and Transformational Leadership," Sustainability, MDPI, vol. 15(9), pages 1-20, April.
    7. Muhammad Sajjad Bashir & Sajid Haider & Muhammad Ali Asadullah & Munir Ahmed & Muhammad Sajjad, 2020. "Moderated Mediation Between Transformational Leadership and Organizational Commitment: The Role of Procedural Justice and Career Growth Opportunities," SAGE Open, , vol. 10(2), pages 21582440209, June.
    8. Khalid Hasan Al Jasimee & Francisco Javier Blanco-Encomienda, 2023. "A SEM-NCA approach towards the impact of participative budgeting on budgetary slack and managerial performance: The mediating role of leadership style and leader-member exchange," Papers 2310.09993, arXiv.org.
    9. M. Guerci & Giovanni Radaelli & Elena Siletti & Stefano Cirella & A. Rami Shani, 2015. "The Impact of Human Resource Management Practices and Corporate Sustainability on Organizational Ethical Climates: An Employee Perspective," Journal of Business Ethics, Springer, vol. 126(2), pages 325-342, January.
    10. Yao-Chung Cheng & Fang-Chih Hung & Hung-Ming Hsu, 2021. "The Relationship between Academic Dishonesty, Ethical Attitude and Ethical Climate: The Evidence from Taiwan," Sustainability, MDPI, vol. 13(21), pages 1-16, October.
    11. Kim, Andrea & Moon, Jinhee & Shin, Jiseon, 2019. "Justice perceptions, perceived insider status, and gossip at work: A social exchange perspective," Journal of Business Research, Elsevier, vol. 97(C), pages 30-42.
    12. Adnan ul Haque & Fred Yamoah, 2014. "Gender Employment Longevity: I.T Staff Response to Organizational Support in Pakistan," International Journal of Academic Research in Business and Social Sciences, Human Resource Management Academic Research Society, International Journal of Academic Research in Business and Social Sciences, vol. 4(12), pages 324-347, December.
    13. Sania Usmani & Kalpina Kumari & Siraj Jamal Siddiqui, 2016. "Tenure As A Moderator Between Affective Commitment And Proactively," IBT Journal of Business Studies (JBS), Ilma University, Faculty of Management Science, vol. 12(2), pages 12-13.
    14. Mark Kunze & Kim Gower, 2012. "The Influence Of Subordinate Affect And Self-Monitoring On Multiple Dimensions Of Leader-Member Exchange," International Journal of Management and Marketing Research, The Institute for Business and Finance Research, vol. 5(3), pages 83-100.
    15. Hsieh, Hui-Hsien & Wang, Yau-De, 2016. "Linking perceived ethical climate to organizational deviance: The cognitive, affective, and attitudinal mechanisms," Journal of Business Research, Elsevier, vol. 69(9), pages 3600-3608.
    16. Sebastian Goebel & Barbara E. Weißenberger, 2017. "The Relationship Between Informal Controls, Ethical Work Climates, and Organizational Performance," Journal of Business Ethics, Springer, vol. 141(3), pages 505-528, March.
    17. Charles H. Schwepker & Sean R. Valentine & Robert A. Giacalone & Mark Promislo, 2021. "Good Barrels Yield Healthy Apples: Organizational Ethics as a Mechanism for Mitigating Work-Related Stress and Promoting Employee Well-Being," Journal of Business Ethics, Springer, vol. 174(1), pages 143-159, November.
    18. Stacy H. Lee & Jung Ha-Brookshire, 2017. "Ethical Climate and Job Attitude in Fashion Retail Employees’ Turnover Intention, and Perceived Organizational Sustainability Performance: A Cross-Sectional Study," Sustainability, MDPI, vol. 9(3), pages 1-19, March.
    19. Muhammad Umar & Ghulam Mustafa Shaikh & Hammad Tahir & Saeed Ahmed, 2016. "Effect Of Career Growth Opportunities And Rewards Satisfaction On Turnover Intention: Measuring Moderating Effect Of Supervisor Support," IBT Journal of Business Studies (JBS), Ilma University, Faculty of Management Science, vol. 12(2), pages 103-115.
    20. Balaji, M.S. & Jiang, Yangyang & Singh, Gurbir & Jha, Subhash, 2020. "Letting go or getting back: How organization culture shapes frontline employee response to customer incivility," Journal of Business Research, Elsevier, vol. 111(C), pages 1-11.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:kap:porgrv:v:20:y:2020:i:4:d:10.1007_s11115-020-00465-6. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sonal Shukla or Springer Nature Abstracting and Indexing (email available below). General contact details of provider: http://www.springer.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.