IDEAS home Printed from https://ideas.repec.org/a/bcp/journl/v7y2023i2p917-930.html
   My bibliography  Save this article

Determinants of Job Satisfaction: A Review of Empirical Literature

Author

Listed:
  • Prof. Thomas Katua Ngui

    (United States International University – Africa, KENYA)

Abstract

The commonly held opinion is that “a satisfied worker is a productive worker†. There is a reciprocal relationship between satisfaction and performance; this means that satisfaction causes performance and performance causes satisfaction. When an employee is satisfied with their job they commit their energies and effort towards achievement of organizational goals sometimes at the expense of their personal goals. The purpose of this study is to find out the factors that influence the level of job satisfaction among the workforce. Increased job satisfaction will motivate employees to achieve the organizational goals. A satisfied work force will create a pleasant atmosphere within the organization to perform well (Pushpakumari, 2008). Low job satisfaction could cause employees to move away from their jobs, search for new jobs, or change their existing jobs and careers. The degree of organizational loyalty of employee is higher when employee job satisfaction increased (Javed, Balouch & Hassan, 2014). It is therefore, very critical for organizations to approach their performance improvement goal from the employee job satisfaction point. For this to happen effectively, it is necessary for the managers to understand the factors that determine job satisfaction among employees. Studies have shown that job satisfaction is influenced by a variety of factors- both internal and external to the organization. This study sought to review literature on the factors that determine or influence job satisfaction. From the study it was found that job satisfaction is an outcome of different factors like pay, the work itself, job security, supervision, leadership styles, relationships with co-workers and opportunities for promotions. The findings of this study will help managers at all levels to play a key role in improving the levels of job satisfaction among employees within their jurisdictions. This in turn will lead to higher performance both at the individual, team and organizational levels.

Suggested Citation

  • Prof. Thomas Katua Ngui, 2023. "Determinants of Job Satisfaction: A Review of Empirical Literature," International Journal of Research and Innovation in Social Science, International Journal of Research and Innovation in Social Science (IJRISS), vol. 7(2), pages 917-930, February.
    • Handle: RePEc:bcp:journl:v:7:y:2023:i:2:p:917-930
    as

    Download full text from publisher

    File URL: https://www.rsisinternational.org/journals/ijriss/Digital-Library/volume-7-issue-2/917-930.pdf
    Download Restriction: no
    File URL: https://www.rsisinternational.org/journals/ijriss/articles/determinants-of-job-satisfaction-a-review-of-empirical-literature/
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. repec:lan:wpaper:1022 is not listed on IDEAS
    2. Benjamin Artz & Ilker Kaya, 2014. "The impact of job security on job satisfaction in economic contractions versus expansions," Applied Economics, Taylor & Francis Journals, vol. 46(24), pages 2873-2890, August.
    3. Nguyen, Anh & Taylor, Jim & Bradley, Steve, 2003. "Relative pay and job satisfaction: some new evidence," MPRA Paper 1382, University Library of Munich, Germany.
    4. William D. Reisel & Tahira M. Probst & Swee-Lim Chia & Cesar M. Maloles & Cornelius J. König, 2010. "The Effects of Job Insecurity on Job Satisfaction, Organizational Citizenship Behavior, Deviant Behavior, and Negative Emotions of Employees," International Studies of Management & Organization, Taylor & Francis Journals, vol. 40(1), pages 74-91, January.
    5. Md. Tapan Mahmud & Mohammad Tariq Hasan & Abu Sadat Muhammad Ashif, 2014. "Determinants of Job Satisfaction: A Comparative Study in the Banking Sector of Bangladesh," International Journal of Economics and Empirical Research (IJEER), The Economics and Social Development Organization (TESDO), vol. 2(1), pages 22-28, January.
    6. Seejeen Park, 2020. "Determinants of the Job Satisfaction of Public Officials: Testing the Mediation Effect of Organizational Commitment," Public Organization Review, Springer, vol. 20(4), pages 665-684, December.
    7. Janina Jedrzejczak-Gas & Joanna Wyrwa, 2020. "Determinants of job satisfaction in a transport company: a Polish case study," Equilibrium. Quarterly Journal of Economics and Economic Policy, Institute of Economic Research, vol. 15(3), pages 565-593, September.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Hoedoafia, Mabel Akosua, 2019. "Private Sector Development in Ghana: An Overview," MPRA Paper 96732, University Library of Munich, Germany.
    2. Paulo Aguiar Do Monte, 2011. "Job Dissatisfaction And Labour Turnover:Evidence From Brazil," Anais do XXXVIII Encontro Nacional de Economia [Proceedings of the 38th Brazilian Economics Meeting] 135, ANPEC - Associação Nacional dos Centros de Pós-Graduação em Economia [Brazilian Association of Graduate Programs in Economics].
    3. Sirola, Nina, 2023. "Going beyond the call of duty under conditions of economic threat: Integrating life history and temporal dilemma perspectives," Organizational Behavior and Human Decision Processes, Elsevier, vol. 179(C).
    4. Muhammed Nawaz & Muhammad Irfan Shakoor & Syed Shahzaib Pirzada, 2013. "The Professional Development of Employees in Banks of Pakistan: A comparative study of public and private banks in Punjab Pakistan," International Journal of Learning and Development, Macrothink Institute, vol. 3(5), pages 89-110, October.
    5. Domie, Godswill. & Gawu, Paul Senyo., 2024. "Determinants of Job Satisfaction among Hospital and Health Services Administrators in Ghana," International Journal of Research and Scientific Innovation, International Journal of Research and Scientific Innovation (IJRSI), vol. 11(9), pages 1070-1089, September.
    6. Mohannad Obeid Al Shbail, 2018. "A Theoretical Discussion of Factors Affecting the Internal Audit Quality in Jordanian Public Shareholding Companies," International Journal of Academic Research in Accounting, Finance and Management Sciences, Human Resource Management Academic Research Society, International Journal of Academic Research in Accounting, Finance and Management Sciences, vol. 8(2), pages 218-227, April.
    7. Pujol-Cols, Lucas J. & Dabos, Guillermo E., 2019. "Dispositional and situational factors at work: A validation of scales and examination of effects on job satisfaction," Nülan. Deposited Documents 3203, Universidad Nacional de Mar del Plata, Facultad de Ciencias Económicas y Sociales, Centro de Documentación.
    8. Byung-Jik Kim, 2019. "Unstable Jobs Cannot Cultivate Good Organizational Citizens: The Sequential Mediating Role of Organizational Trust and Identification," IJERPH, MDPI, vol. 16(7), pages 1-14, March.
    9. Khalil-Ur Rahman & Waheed Akhter & Saad Ullah Khan, 2017. "Factors affecting employee job satisfaction: A comparative study of conventional and Islamic insurance," Cogent Business & Management, Taylor & Francis Journals, vol. 4(1), pages 1273082-127, January.
    10. Daniel Dorta-Afonso & Manuel González-de-la-Rosa & Francisco J. García-Rodríguez & Laura Romero-Domínguez, 2021. "Effects of High-Performance Work Systems (HPWS) on Hospitality Employees’ Outcomes through Their Organizational Commitment, Motivation, and Job Satisfaction," Sustainability, MDPI, vol. 13(6), pages 1-18, March.
    11. ABOLADE Dupe Adesubomi, 2018. "Impact Of Employees’ Job Insecurity And Employee Turnover On Organisational Performance In Private And Public Sector Organisations," Studies in Business and Economics, Lucian Blaga University of Sibiu, Faculty of Economic Sciences, vol. 13(2), pages 5-19, August.
    12. Felipe Muñoz Medina & Sergio López Bohle & Lixin Jiang & Maria José Chambel & Sebastian M Ugarte, 2023. "Qualitative job insecurity and voice behavior: Evaluation of the mediating effect of affective organizational commitment," Economic and Industrial Democracy, Department of Economic History, Uppsala University, Sweden, vol. 44(4), pages 986-1006, November.
    13. Julius A. Nukpezah & P. Edward French & Tamara Dimitrijevska-Markoski & Victor O. Flomo, 2022. "The Moderating Effects of Organizational Publicness on Determinants of the U.S. Federal Employee’s Job Satisfaction," Public Organization Review, Springer, vol. 22(4), pages 883-901, December.
    14. Jansen Adela & Dima Alina Mihaela & Biclesanu Isabelle & Point Sebastien, 2022. "Research Topics in Career Success throughout Time: A Bibliometric Analysis," Management & Marketing, Sciendo, vol. 17(3), pages 292-305, September.
    15. Irina Nikolova & Marjolein CJ Caniëls & Magnus Sverke, 2023. "Qualitative job insecurity and extra-role behaviours: The moderating role of work motivation and perceived investment in employee development," Economic and Industrial Democracy, Department of Economic History, Uppsala University, Sweden, vol. 44(2), pages 547-572, May.
    16. Vishnu Parmar & Zahid Ali Channar & Rizwan Raheem Ahmed & Dalia Streimikiene & Munwar Hussain Pahi & Justas Streimikis, 2022. "Assessing the organizational commitment, subjective vitality and burnout effects on turnover intention in private universities," Oeconomia Copernicana, Institute of Economic Research, vol. 13(1), pages 251-286, March.
    17. Amina Amari & Mohamed Mousa & Walid Chaouali & Zohra Ghali-Zinoubi & Narjess Aloui, 2023. "Dr. Jekyll or Mr. Hyde? Unpacking the Effects of Flexitime and Flexiplace: a Study on MENA Region," Public Organization Review, Springer, vol. 23(4), pages 1333-1352, December.
    18. Fabian O Ugwu & Ike E Onyishi & Lawrence E Ugwu & Jens Mazei & Joy Ugwu & Josephine M Uwouku & Kwasedoo M Ngbea, 2023. "Supervisor and customer incivility as moderators of the relationship between job insecurity and work engagement: Evidence from a new context," Economic and Industrial Democracy, Department of Economic History, Uppsala University, Sweden, vol. 44(2), pages 504-525, May.
    19. Botezat, Alina, 2017. "Austerity plan announcements and the impact on the employees’ wellbeing," Journal of Economic Psychology, Elsevier, vol. 63(C), pages 1-16.
    20. Jiménez Paul & Milfelner Borut & Žižek Simona Šarotar & Dunkl Anita, 2017. "Moderating Effects between Job Insecurity and Intention to Quit in Samples of Slovene and Austrian Workers," Naše gospodarstvo/Our economy, Sciendo, vol. 63(1), pages 27-37, March.

    More about this item

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:bcp:journl:v:7:y:2023:i:2:p:917-930. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Dr. Pawan Verma (email available below). General contact details of provider: https://rsisinternational.org/journals/ijriss/ .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.