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Does Public Service Motivation Mediate the Relationship between Goal Clarity and both Organizational Commitment and Extra-Role Behaviours?

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  • James Gerard Caillier

Abstract

Research has not considered how goal clarity can affect work attitudes through public service motivation (PSM). As a result, a model was developed to examine the relationship between goal clarity, PSM, and two employee work attitudes and behaviours (i.e., organizational commitment and extra-role behaviours). Several important findings emerged from the model. First, goal clarity was positively associated with PSM. Second, goal clarity was positively associated with both organizational commitment and extra-role behaviours. Finally, PSM was found to partially mediate the relationship between goal clarity and both organizational commitment and extra-role behaviours. The implications these findings have for theory and practice are discussed.

Suggested Citation

  • James Gerard Caillier, 2016. "Does Public Service Motivation Mediate the Relationship between Goal Clarity and both Organizational Commitment and Extra-Role Behaviours?," Public Management Review, Taylor & Francis Journals, vol. 18(2), pages 300-318, February.
    • Handle: RePEc:taf:pubmgr:v:18:y:2016:i:2:p:300-318
    DOI: 10.1080/14719037.2014.984625
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    Cited by:

    1. Rigoberto García-Contreras & Juana Patricia Muñoz-Chávez & Rosa Leticia Muñoz-Chávez & Evangelina Lezama-León & Héctor Barrios-Quiroz, 2022. "Work Alienation, Deviant Workplace Behavior and Performance in Public Sector," Sustainability, MDPI, vol. 14(17), pages 1-13, August.
    2. Seejeen Park, 2020. "Determinants of the Job Satisfaction of Public Officials: Testing the Mediation Effect of Organizational Commitment," Public Organization Review, Springer, vol. 20(4), pages 665-684, December.
    3. Emma C. E. Heine & Jeroen Stouten & Robert C. Liden, 2023. "Providing Service During a Merger: The Role of Organizational Goal Clarity and Servant Leadership," Journal of Business Ethics, Springer, vol. 184(3), pages 627-647, May.
    4. Tae-Soo Ha & Kuk-Kyoung Moon, 2023. "Distributive Justice, Goal Clarity, and Organizational Citizenship Behavior: The Moderating Role of Transactional and Transformational Leadership," Sustainability, MDPI, vol. 15(9), pages 1-20, April.
    5. Zhanyu Liu & Zishu Ma & Yuqiong Lei, 2023. "Prospects of Mortality Salience for Promoting Sustainable Public Sector Management: A Survey Experiment on Public Service Motivation," Sustainability, MDPI, vol. 15(13), pages 1-18, July.
    6. Rick L Brattin & Joshua M Davis & Sheryl Brahnam, 2019. "Influencing the Relationship between Job Clarity and Turnover Intention through User Training During Enterprise System Implementation," Information Management and Business Review, AMH International, vol. 10(4), pages 22-37.

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