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Why and When can CSR toward Employees Lead to Cyberloafing? The Role of Workplace Boredom and Moral Disengagement

Author

Listed:
  • Marc Ohana

    (KEDGE Business School, Centre of Excellence for Sustainability)

  • Ghulam Murtaza

    (KEDGE Business School)

  • Inam ul Haq

    (Léonard de Vinci Pôle Universitaire, Research Center)

  • Esraa Al-Shatti

    (Universite De Reims Champagne-Ardenne)

  • Zhang Chi

    (KEDGE Business School
    KEDGE Business School)

Abstract

Researchers have recently indicated that employee perceptions of their firm’s corporate social responsibility (CSR) may shape their work behaviors. However, why and when CSR perceptions lead to counterproductive work behavior, such as cyberloafing, remains unclear. In this article, we first investigate the mediating role of workplace boredom in explaining the effect of perceived CSR toward employees on cyberloafing behaviors. We further examine the moderating role of moral disengagement in this process. Overall, the results of our cross-sectional, experimental, and three-wave studies provide strong evidence for our hypothesized relationships. Our research suggests that moral disengagement weakens the effect of internal CSR on workplace boredom, such that for employees high in moral disengagement, the level of internal CSR has a weaker effect on workplace boredom.

Suggested Citation

  • Marc Ohana & Ghulam Murtaza & Inam ul Haq & Esraa Al-Shatti & Zhang Chi, 2024. "Why and When can CSR toward Employees Lead to Cyberloafing? The Role of Workplace Boredom and Moral Disengagement," Journal of Business Ethics, Springer, vol. 189(1), pages 133-148, January.
  • Handle: RePEc:kap:jbuset:v:189:y:2024:i:1:d:10.1007_s10551-023-05358-4
    DOI: 10.1007/s10551-023-05358-4
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    References listed on IDEAS

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