IDEAS home Printed from https://ideas.repec.org/a/inm/ormnsc/v70y2024i6p3769-3788.html

Searching for the Best Yardstick: Cost of Quality Improvements in the U.S. Hospital Industry

Author

Listed:
  • Jong Myeong Lim

    (Miami Herbert Business School, University of Miami, Coral Gables, Florida 33146)

  • Ken Moon

    (The Wharton School, University of Pennsylvania, Philadelphia, Pennsylvania 19104)

  • Sergei Savin

    (The Wharton School, University of Pennsylvania, Philadelphia, Pennsylvania 19104)

Abstract

The Hospital Value-Based Purchasing (VBP) Program is Medicare’s implementation of yardstick incentives applied to hospitals in the United States. Under the VBP Program, 2% of all Medicare payments to hospitals, estimated to be U.S. $1.9 billion in fiscal year 2021, are withheld and redistributed based on their relative performance in the quality of delivered care. We develop a dynamic mean-field equilibrium model in which hospitals are engaged in repeated competition under yardstick incentives. Using structural estimation methods, we recover key parameters that govern hospitals’ decisions to invest in quality improvement, including the financial and nonfinancial costs and uncertain outcomes of investment. By dynamically solving for hospitals’ individually optimal investment policies, we estimate the trajectory of quality improvements for each hospital, including its investment decisions and quality levels throughout the implementation of the VBP Program. Our counterfactual analyses explore the benefits, on the one hand, of modifying the overall size of the yardstick incentives and on the other hand, of implementing a more focused program tailored to hospital type. We find that increasing the size of the incentives from 2% to 4% would have resulted in an additional quality investment of U.S. $1.2 billion from 2011 to 2018, leading to a 3.3% reduction in the average rate of central line-associated bloodstream infections (CLABSIs). Applying yardstick incentives to the tailored hospital peer groups, even without changing the size of the incentives, can lead to an average reduction of 1.4% in the rate of CLABSI among groups of hospitals associated with the highest costs of quality investment.

Suggested Citation

  • Jong Myeong Lim & Ken Moon & Sergei Savin, 2024. "Searching for the Best Yardstick: Cost of Quality Improvements in the U.S. Hospital Industry," Management Science, INFORMS, vol. 70(6), pages 3769-3788, June.
  • Handle: RePEc:inm:ormnsc:v:70:y:2024:i:6:p:3769-3788
    DOI: 10.1287/mnsc.2023.4875
    as

    Download full text from publisher

    File URL: http://dx.doi.org/10.1287/mnsc.2023.4875
    Download Restriction: no

    File URL: https://libkey.io/10.1287/mnsc.2023.4875?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    References listed on IDEAS

    as
    1. Donald K. K. Lee & Stefanos A. Zenios, 2012. "An Evidence-Based Incentive System for Medicare's End-Stage Renal Disease Program," Management Science, INFORMS, vol. 58(6), pages 1092-1105, June.
    2. Rust, John, 1987. "Optimal Replacement of GMC Bus Engines: An Empirical Model of Harold Zurcher," Econometrica, Econometric Society, vol. 55(5), pages 999-1033, September.
    3. Andrei Shleifer, 1985. "A Theory of Yardstick Competition," RAND Journal of Economics, The RAND Corporation, vol. 16(3), pages 319-327, Autumn.
    4. Elodie Adida & Fernanda Bravo, 2019. "Contracts for Healthcare Referral Services: Coordination via Outcome-Based Penalty Contracts," Management Science, INFORMS, vol. 65(3), pages 1322-1341, March.
    5. Estache, Antonio & Gonzalez, Marianela & Trujillo, Lourdes, 2002. "Efficiency Gains from Port Reform and the Potential for Yardstick Competition: Lessons from Mexico," World Development, Elsevier, vol. 30(4), pages 545-560, April.
    6. Dag Morten Dalen, 1998. "Yardstick Competition and Investment Incentives," Journal of Economics & Management Strategy, Wiley Blackwell, vol. 7(1), pages 105-126, March.
    7. Patrick Bajari & C. Lanier Benkard & Jonathan Levin, 2007. "Estimating Dynamic Models of Imperfect Competition," Econometrica, Econometric Society, vol. 75(5), pages 1331-1370, September.
    8. Hamsa Bastani & Joel Goh & Mohsen Bayati, 2019. "Evidence of Upcoding in Pay-for-Performance Programs," Management Science, INFORMS, vol. 65(3), pages 1042-1060, March.
    9. Estache, Antonio & Gonzalez, Marianela & Trujillo, Lourdes, 2002. "Efficiency Gains from Port Reform and the Potential for Yardstick Competition: Lessons from Mexico," World Development, Elsevier, vol. 30(4), pages 545-560, April.
    10. Marques, Rui Cunha, 2006. "A yardstick competition model for Portuguese water and sewerage services regulation," Utilities Policy, Elsevier, vol. 14(3), pages 175-184, September.
    11. Kut C. So & Christopher S. Tang, 2000. "Modeling the Impact of an Outcome-Oriented Reimbursement Policy on Clinic, Patients, and Pharmaceutical Firms," Management Science, INFORMS, vol. 46(7), pages 875-892, July.
    12. Ann P. Bartel & Carri W. Chan & Song-Hee Kim, 2020. "Should Hospitals Keep Their Patients Longer? The Role of Inpatient Care in Reducing Postdischarge Mortality," Management Science, INFORMS, vol. 66(6), pages 2326-2346, June.
    13. Dimitrios A. Andritsos & Christopher S. Tang, 2018. "Incentive Programs for Reducing Readmissions when Patient Care is Co†Produced," Production and Operations Management, Production and Operations Management Society, vol. 27(6), pages 999-1020, June.
    14. Maqbool Dada & William D. White, 1999. "Evaluating Financial Risk in the Medicare Prospective Payment System," Management Science, INFORMS, vol. 45(3), pages 316-329, March.
    15. Lefouili, Yassine, 2015. "Does competition spur innovation? The case of yardstick competition," Economics Letters, Elsevier, vol. 137(C), pages 135-139.
    16. Ellis, Randall P. & McGuire, Thomas G., 1986. "Provider behavior under prospective reimbursement : Cost sharing and supply," Journal of Health Economics, Elsevier, vol. 5(2), pages 129-151, June.
    17. Guihua Wang & Jun Li & Wallace J. Hopp & Franco L. Fazzalari & Steven F. Bolling, 2019. "Using Patient-Specific Quality Information to Unlock Hidden Healthcare Capabilities," Manufacturing & Service Operations Management, INFORMS, vol. 21(3), pages 582-601, July.
    18. Daniel Adelman, 2020. "An Efficient Frontier Approach to Scoring and Ranking Hospital Performance," Operations Research, INFORMS, vol. 68(3), pages 762-792, May.
    19. Linli Xu & Jorge M. Silva-Risso & Kenneth C. Wilbur, 2018. "Dynamic Quality Ladder Model Predictions in Nonrandom Holdout Samples," Management Science, INFORMS, vol. 64(7), pages 3187-3207, July.
    20. Dennis J. Zhang & Itai Gurvich & Jan A. Van Mieghem & Eric Park & Robert S. Young & Mark V. Williams, 2016. "Hospital Readmissions Reduction Program: An Economic and Operational Analysis," Management Science, INFORMS, vol. 62(11), pages 3351-3371, November.
    21. Timo Kuosmanen & Andrew L. Johnson, 2020. "Conditional Yardstick Competition in Energy Regulation," The Energy Journal, , vol. 41(1_suppl), pages 67-92, June.
    22. Ludwig Kuntz & Stefan Scholtes & Sandra Sülz, 2019. "Separate and Concentrate: Accounting for Patient Complexity in General Hospitals," Management Science, INFORMS, vol. 67(6), pages 2482-2501, June.
    23. Ariel Pakes & Paul McGuire, 1994. "Computing Markov-Perfect Nash Equilibria: Numerical Implications of a Dynamic Differentiated Product Model," RAND Journal of Economics, The RAND Corporation, vol. 25(4), pages 555-589, Winter.
    24. Pengfei Guo & Christopher S. Tang & Yulan Wang & Ming Zhao, 2019. "The Impact of Reimbursement Policy on Social Welfare, Revisit Rate, and Waiting Time in a Public Healthcare System: Fee-for-Service Versus Bundled Payment," Service Science, INFORMS, vol. 21(1), pages 154-170, January.
    25. Diwas Singh KC & Christian Terwiesch, 2011. "The Effects of Focus on Performance: Evidence from California Hospitals," Management Science, INFORMS, vol. 57(11), pages 1897-1912, November.
    26. repec:aen:journl:ej41-si1-kuosmanen is not listed on IDEAS
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Wojciech Sadkowski, 2025. "Quality Costing in Selected Service Enterprises: A Multivariate Comparative Analysis," European Research Studies Journal, European Research Studies Journal, vol. 0(4), pages 1899-1916.
    2. Tao, Xiangyang & Peng, Qiaoyu, 2025. "Moral hazard in data envelopment analysis benchmarking," European Journal of Operational Research, Elsevier, vol. 327(1), pages 203-217.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Nicos Savva & Tolga Tezcan & Özlem Yıldız, 2019. "Can Yardstick Competition Reduce Waiting Times?," Management Science, INFORMS, vol. 65(7), pages 3196-3215, July.
    2. Nicos Savva & Laurens Debo & Robert A. Shumsky, 2023. "Hospital Reimbursement in the Presence of Cherry Picking and Upcoding," Management Science, INFORMS, vol. 69(11), pages 6777-6799, November.
    3. Fainman, Emily Zhu & Kucukyazici, Beste, 2020. "Design of financial incentives and payment schemes in healthcare systems: A review," Socio-Economic Planning Sciences, Elsevier, vol. 72(C).
    4. Tinglong Dai & Sridhar Tayur, 2020. "OM Forum—Healthcare Operations Management: A Snapshot of Emerging Research," Manufacturing & Service Operations Management, INFORMS, vol. 22(5), pages 869-887, September.
    5. Zhaowei She & Turgay Ayer & Daniel Montanera, 2022. "Can Big Data Cure Risk Selection in Healthcare Capitation Program? A Game Theoretical Analysis," Manufacturing & Service Operations Management, INFORMS, vol. 24(6), pages 3117-3134, November.
    6. Fernanda Bravo & Retsef Levi & Georgia Perakis & Gonzalo Romero, 2023. "Care coordination for healthcare referrals under a shared‐savings program," Production and Operations Management, Production and Operations Management Society, vol. 32(1), pages 189-206, January.
    7. Li, Zhong-Ping & Wang, Jian-Jun, 2021. "Effects of healthcare quality and reimbursement rate in a hospital association," Socio-Economic Planning Sciences, Elsevier, vol. 76(C).
    8. Fumitoshi Mizutani & Hideo Kozumi & Noriaki Matsushima, 2009. "Does yardstick regulation really work? Empirical evidence from Japan’s rail industry," Journal of Regulatory Economics, Springer, vol. 36(3), pages 308-323, December.
    9. Diwas Singh KC & Stefan Scholtes & Christian Terwiesch, 2020. "Empirical Research in Healthcare Operations: Past Research, Present Understanding, and Future Opportunities," Manufacturing & Service Operations Management, INFORMS, vol. 22(1), pages 73-83, January.
    10. Jan Vlachy & Turgay Ayer & Mehmet Ayvaci & Srinivasan Raghunathan, 2023. "The Business of Healthcare: The Role of Physician Integration in Bundled Payments," Manufacturing & Service Operations Management, INFORMS, vol. 25(3), pages 996-1012, May.
    11. Elodie Adida & Tinglong Dai, 2024. "Impact of Physician Payment Scheme on Diagnostic Effort and Testing," Management Science, INFORMS, vol. 70(8), pages 5408-5425, August.
    12. Miao Yu & Wang Zhou & Yu Zhao, 2025. "Impact of payment schemes on performance in a medical cost-sharing system: bundled payment vs. total prepayment," Journal of Combinatorial Optimization, Springer, vol. 49(5), pages 1-27, July.
    13. Joao Macieira, 2010. "Oblivious Equilibrium in Dynamic Discrete Games," 2010 Meeting Papers 680, Society for Economic Dynamics.
    14. Aamir Rafique Hashmi & Johannes Van Biesebroeck, 2016. "The Relationship between Market Structure and Innovation in Industry Equilibrium: A Case Study of the Global Automobile Industry," The Review of Economics and Statistics, MIT Press, vol. 98(1), pages 192-208, March.
    15. Na Li & Wenxiao Chen & Yuan Cao, 2025. "Reimbursement policy considering patient revisits from online to offline in a public healthcare system," Flexible Services and Manufacturing Journal, Springer, vol. 37(3), pages 979-1012, September.
    16. Hanming Fang & Yang Wang, 2015. "Estimating Dynamic Discrete Choice Models With Hyperbolic Discounting, With An Application To Mammography Decisions," International Economic Review, Department of Economics, University of Pennsylvania and Osaka University Institute of Social and Economic Research Association, vol. 56(2), pages 565-596, May.
    17. Xianyi Wang & Xiaofang Wang & Hui He, 2021. "Contracts to Coordinate Healthcare Providers in the Telemedicine Referral System," Sustainability, MDPI, vol. 13(18), pages 1-25, September.
    18. Koray Cosguner & Tat Y. Chan & P. B. (Seethu) Seetharaman, 2018. "Dynamic Pricing in a Distribution Channel in the Presence of Switching Costs," Management Science, INFORMS, vol. 64(3), pages 1212-1229, March.
    19. Jason R. Blevins, 2026. "Identification and estimation of continuous‐time dynamic discrete choice games," Quantitative Economics, Econometric Society, vol. 17(1), pages 254-296, January.
    20. Victor Aguirregabiria & Victor Aguirregabiria & Aviv Nevo & Aviv Nevo, 2010. "Recent Developments in Empirical IO: Dynamic Demand and Dynamic Games," Working Papers tecipa-419, University of Toronto, Department of Economics.

    More about this item

    Keywords

    ;
    ;
    ;

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:inm:ormnsc:v:70:y:2024:i:6:p:3769-3788. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Chris Asher (email available below). General contact details of provider: https://edirc.repec.org/data/inforea.html .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.