IDEAS home Printed from https://ideas.repec.org/a/ibn/ijbmjn/v11y2016i10p172.html
   My bibliography  Save this article

Mechanism of Benchmarking and Its Impact on Organizational Performance

Author

Listed:
  • Mohammed Alosani
  • Hassan Al-Dhaafri
  • Rushami Yusoff

Abstract

This paper investigates the importance of benchmarking as a tool that can enhance organizational performance. The purpose of this study is to discuss the most important studies of benchmarking and its effect on organizational performance. Benchmarking has spread fast and become one of most used competitive technique that improve the performance of an organization by identifying, understanding, and adapting good practices from other organizations. The main use of benchmarking is to find best practices and then trying to apply them for the sake of achieving the organization’s goals. Many researchers examined the relationship between benchmarking and organizational performance. Therefore, this article is an attempt to review published studies in the literature and to pave the road for future empirical studies in different contexts.

Suggested Citation

  • Mohammed Alosani & Hassan Al-Dhaafri & Rushami Yusoff, 2016. "Mechanism of Benchmarking and Its Impact on Organizational Performance," International Journal of Business and Management, Canadian Center of Science and Education, vol. 11(10), pages 172-172, September.
  • Handle: RePEc:ibn:ijbmjn:v:11:y:2016:i:10:p:172
    as

    Download full text from publisher

    File URL: http://www.ccsenet.org/journal/index.php/ijbm/article/download/61743/33846
    Download Restriction: no

    File URL: http://www.ccsenet.org/journal/index.php/ijbm/article/view/61743
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Gary S. Hansen & Birger Wernerfelt, 1989. "Determinants of firm performance: The relative importance of economic and organizational factors," Strategic Management Journal, Wiley Blackwell, vol. 10(5), pages 399-411, September.
    2. Julie R. Wolfram Cox & Leon Mann & Danny Samson, 1997. "Benchmarking as a Mixed Metaphor: Disentangling Assumptions of Competition and Collaboration," Journal of Management Studies, Wiley Blackwell, vol. 34(2), pages 285-314, March.
    3. Thomas C. Powell, 1995. "Total quality management as competitive advantage: A review and empirical study," Strategic Management Journal, Wiley Blackwell, vol. 16(1), pages 15-37.
    4. Oliver E. Williamson, 1991. "Strategizing, economizing, and economic organization," Strategic Management Journal, Wiley Blackwell, vol. 12(S2), pages 75-94, December.
    5. Cook, Wade D. & Seiford, Lawrence M. & Zhu, Joe, 2004. "Models for performance benchmarking: measuring the effect of e-business activities on banking performance," Omega, Elsevier, vol. 32(4), pages 313-322, August.
    6. Perotti, Enrico C. & Suarez, Javier, 2002. "Last bank standing: What do I gain if you fail?," European Economic Review, Elsevier, vol. 46(9), pages 1599-1622, October.
    7. George P. Huber, 1991. "Organizational Learning: The Contributing Processes and the Literatures," Organization Science, INFORMS, vol. 2(1), pages 88-115, February.
    8. Christine Oliver, 1997. "Sustainable competitive advantage: combining institutional and resource‐based views," Strategic Management Journal, Wiley Blackwell, vol. 18(9), pages 697-713, October.
    9. Daniel Levinthal & Jennifer Myatt, 1994. "Co‐Evolution of Capabilities and Industry: The Evolution of Mutual Fund Processing," Strategic Management Journal, Wiley Blackwell, vol. 15(S1), pages 45-62, December.
    10. Craig Galbraith & Dan Schendel, 1983. "An empirical analysis of strategy types," Strategic Management Journal, Wiley Blackwell, vol. 4(2), pages 153-173, April.
    11. Ittner, CD & Larcker, DF, 1995. "Total quality management and the choice of information and reward systems," Journal of Accounting Research, Wiley Blackwell, vol. 33, pages 1-34.
    12. Kim S. Cameron, 1986. "Effectiveness as Paradox: Consensus and Conflict in Conceptions of Organizational Effectiveness," Management Science, INFORMS, vol. 32(5), pages 539-553, May.
    13. Janice A. Black & Kimberly B. Boal, 1994. "Strategic resources: Traits, configurations and paths to sustainable competitive advantage," Strategic Management Journal, Wiley Blackwell, vol. 15(S2), pages 131-148, June.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Nayak, Bishwajit & Bhattacharyya, Som Sekhar & Krishnamoorthy, Bala, 2022. "Exploring the black box of competitive advantage – An integrated bibliometric and chronological literature review approach," Journal of Business Research, Elsevier, vol. 139(C), pages 964-982.
    2. Mahoney, Joseph T., 1995. "The management of resources and the resource of management," Journal of Business Research, Elsevier, vol. 33(2), pages 91-101, June.
    3. Park, Hyun-Soo & Auh, Seigyoung & Maher, Amro A. & Singhapakdi, Anusorn, 2012. "Marketing's accountability and internal legitimacy: Implications for firm performance," Journal of Business Research, Elsevier, vol. 65(11), pages 1576-1582.
    4. Tzeng, Cheng-Hua, 2018. "How foreign knowledge spillovers by returnee managers occur at domestic firms: An institutional theory perspective," International Business Review, Elsevier, vol. 27(3), pages 625-641.
    5. Widener, Sally K., 2004. "An empirical investigation of the relation between the use of strategic human capital and the design of the management control system," Accounting, Organizations and Society, Elsevier, vol. 29(3-4), pages 377-399.
    6. Adrian S. Choo & Kevin W. Linderman & Roger G. Schroeder, 2007. "Method and Psychological Effects on Learning Behaviors and Knowledge Creation in Quality Improvement Projects," Management Science, INFORMS, vol. 53(3), pages 437-450, March.
    7. Šmaguc, Tamara, 2022. "A Synthesis Of Overlapping And Divergent Areas Of The Resource-Based View Of The Firm And Entrepreneurship Theory," UTMS Journal of Economics, University of Tourism and Management, Skopje, Macedonia, vol. 13(1), pages 1-15.
    8. Alain Asquin & Emmanuelle Reynaud & Marion Polgé, 2001. "Entrepreneurship: what are the typical capabilities to create competitive resources? A discussion from case studies," Post-Print hal-00379862, HAL.
    9. Kappen, Philip, 2011. "Competence-creating overlaps and subsidiary technological evolution in the multinational corporation," Research Policy, Elsevier, vol. 40(5), pages 673-686, June.
    10. Pipan, Karmen Kern & Gomiscek, Boštjan & Mayer, Janez, 2012. "Exploratory study of quality and excellence approaches and continuous improvement from the perspective of new institutionalism," Journal of East European Management Studies, Nomos Verlagsgesellschaft mbH & Co. KG, vol. 17(3), pages 313-332.
    11. Strandskov, Jesper, 1999. "Sources of competitive advantages and business performance within the European meat processing industry," MAPP Working Papers 63, University of Aarhus, Aarhus School of Business, The MAPP Centre.
    12. Julie Smith David & Yuhchang Hwang & Buck K. W. Pei & J. Hal Reneau, 2002. "The Performance Effects of Congruence Between Product Competitive Strategies and Purchasing Management Design," Management Science, INFORMS, vol. 48(7), pages 866-885, July.
    13. Pearson, James & Pitfield, David & Ryley, Tim, 2015. "Intangible resources of competitive advantage: Analysis of 49 Asian airlines across three business models," Journal of Air Transport Management, Elsevier, vol. 47(C), pages 179-189.
    14. Stern Neill & Gurmeet Singh & Raghuvar Dutt Pathak, 2014. "Technology and Marketing Capabilities in a Developing Economic Context: Assessing the Resource-Based View within a Boundary Condition," International Journal of Business and Economics, School of Management Development, Feng Chia University, Taichung, Taiwan, vol. 13(1), pages 75-92, June.
    15. Arie Y. Lewin & Henk W. Volberda, 1999. "Prolegomena on Coevolution: A Framework for Research on Strategy and New Organizational Forms," Organization Science, INFORMS, vol. 10(5), pages 519-534, October.
    16. Cepeda-Carrión, Ignacio & Leal-Millán, Antonio G. & Ortega-Gutierrez, Jaime & Leal-Rodriguez, Antonio L., 2015. "Linking unlearning with service quality through learning processes in the Spanish banking industry," Journal of Business Research, Elsevier, vol. 68(7), pages 1450-1457.
    17. Vekstein, Daniel, 1998. "Managing Knowledge and Corporate Performance: an Empirical Analysis of the World Automobile Industry," Omega, Elsevier, vol. 26(5), pages 551-568, October.
    18. Linda Argote & Henrich R. Greve, 2007. "A Behavioral Theory of the Firm ---40 Years and Counting: Introduction and Impact," Organization Science, INFORMS, vol. 18(3), pages 337-349, June.
    19. Dorota Weziak-Bialowolska & Piotr Bialowolski & Carlued Leon & Tamar Koosed & Eileen McNeely, 2020. "Psychological Climate for Caring and Work Outcomes: A Virtuous Cycle," IJERPH, MDPI, vol. 17(19), pages 1-18, September.
    20. Cynthia A. Lengnick-Hall, 2009. "Indigenous Knowledge As A Strategic Resource: An Ethical And Societal Challenge," Working Papers 0106, College of Business, University of Texas at San Antonio.

    More about this item

    JEL classification:

    • R00 - Urban, Rural, Regional, Real Estate, and Transportation Economics - - General - - - General
    • Z0 - Other Special Topics - - General

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:ibn:ijbmjn:v:11:y:2016:i:10:p:172. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Canadian Center of Science and Education (email available below). General contact details of provider: https://edirc.repec.org/data/cepflch.html .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.