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Evaluation of Quality and Equality in Education Using the European Foundation for Quality Management Excellence Model—A Literature Review

Author

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  • Effrosyni Taraza

    (Department of Early Childhood Education, University of Western Macedonia, 53100 Florina, Greece)

  • Sofia Anastasiadou

    (Department of Midwifery, School of Health Sciences, University of Western Macedonia, 50200 Ptolemaida, Greece
    Department of Economic and Business, Neapolis University Pafos, Pafos 8402, Cyprus)

  • Christos Papademetriou

    (Department of Economic and Business, Neapolis University Pafos, Pafos 8402, Cyprus)

  • Andreas Masouras

    (Department of Economic and Business, Neapolis University Pafos, Pafos 8402, Cyprus)

Abstract

Purpose: The purpose of this study was to determine the effects of the European Foundation for Quality Management (EFQM) Excellence Model on education and its contribution to ensuring high-quality education equality. Design/Methodology/Approach: A systematic literature review was conducted based on data from three academic publishers (Taylor & Francis, Emerald, and Elsevier Science Direct). Of the 69 journal articles, 61 were published between 2003 and 2023 and documented the results of the EFQM quality tool, and 8 articles were removed. Findings: The study highlights the results of applying the EFQM Excellence Model in the educational sector. Based on the bibliographic review, the feasibility of using the model in primary, secondary, and tertiary education is identified. We examine the findings related to using the model to ensure equality in high-quality education and the challenges faced by educational systems, with the ultimate goal of meeting student expectations. Research limitations/Implications: An important limitation is that the data were only drawn from three major publishers and the authors did not have access to all the relevant databases, since the search for articles was carried out in English only. The search for articles was limited by the keywords, as the EFQM Excellence Model was originally designed for the private sector. Practical implications: The results and limitations recorded in the study and the presentation of the 88 articles motivate academic researchers to conduct further study and fill the gap left by the limited number of publications on the application of the EFQM Excellence Model in the educational sector. Originality/Value: The EFQM Excellence Model has not been widely implemented in the high-quality educational sector and the existing literature reviews are limited. More research in the field of education is needed to determine the contribution of the excellence model to the evaluation of high-quality education.

Suggested Citation

  • Effrosyni Taraza & Sofia Anastasiadou & Christos Papademetriou & Andreas Masouras, 2024. "Evaluation of Quality and Equality in Education Using the European Foundation for Quality Management Excellence Model—A Literature Review," Sustainability, MDPI, vol. 16(3), pages 1-28, January.
    • Handle: RePEc:gam:jsusta:v:16:y:2024:i:3:p:960-:d:1324621
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    References listed on IDEAS

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    2. Judy Brown & Jesse Dillard, 2014. "Integrated reporting: On the need for broadening out and opening up," Accounting, Auditing & Accountability Journal, Emerald Group Publishing Limited, vol. 27(7), pages 1120-1156, August.
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    7. Julia Catharina Jensen & Nicola Berg, 2012. "Determinants of Traditional Sustainability Reporting Versus Integrated Reporting. An Institutionalist Approach," Business Strategy and the Environment, Wiley Blackwell, vol. 21(5), pages 299-316, July.
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    9. Effrosyni Taraza & Sofia Anastasiadou & Andreas Masouras & Christos Papademetriou, 2023. "Sustainable Development and Implementation of Quality Management Excellence Models in Public Organizations: A Systematic Literature Review," Sustainability, MDPI, vol. 15(10), pages 1-27, May.
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    1. Sophia Anastasiou & Konstantinos Ntokas, 2024. "Leadership and Quality Enhancement in Secondary Education: A Comparative Analysis of TQM and EFQM," Merits, MDPI, vol. 4(4), pages 1-13, December.
    2. David Katende & Edith Namutebi, 2024. "Relevance of Students’ Evaluation of Teacher Characteristics for Quality Teaching at Mountains of the Moon University," International Journal of Research and Innovation in Social Science, International Journal of Research and Innovation in Social Science (IJRISS), vol. 8(3s), pages 1846-1862, March.

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