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Rethinking the Role of Technology for Citizens’ Engagement and Sustainable Development in Smart Cities

Author

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  • Francesco Caputo

    (Department of Economics, Management and Institutions (DEMI), University of Naples “Federico II”, 80126 Napoli, Italy)

  • Pierpaolo Magliocca

    (Department of Humanities, Literature, Cultural Heritage, Education Sciences, University of Foggia, 71121 Foggia, Italy)

  • Rossella Canestrino

    (Department of Management and Quantitative Studies, University of Naples ‘Parthenope’, 80132 Napoli, Italy)

  • Erika Rescigno

    (Department of Humanities, Literature, Cultural Heritage, Education Sciences, University of Foggia, 71121 Foggia, Italy)

Abstract

Recognizing the interdisciplinary debate about the digital devices and infrastructure needed to support the emergence and viability of smart cities, the latter can be considered one of the most challenging topics within recent decades due to its relevant role in supporting and enhancing citizens’ participation in public management. Using a deductive approach, in this paper, we propose a sustainability-based conceptual framework to support both policymakers and managers in better understanding at which level to act to improve citizens’ engagement as a way to ensure sustainable development in smart cities. The purpose of this paper is to explore how citizens’ involvement in smart cities can be steered toward positive attitudes and behaviors within the context of sustainable development. Drawing on a managerial perspective, we aim to provide preliminary reflections about the key role that digital technologies on which smart cities are based can play in promoting effective sustainable development for all.

Suggested Citation

  • Francesco Caputo & Pierpaolo Magliocca & Rossella Canestrino & Erika Rescigno, 2023. "Rethinking the Role of Technology for Citizens’ Engagement and Sustainable Development in Smart Cities," Sustainability, MDPI, vol. 15(13), pages 1-19, July.
  • Handle: RePEc:gam:jsusta:v:15:y:2023:i:13:p:10400-:d:1184777
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