IDEAS home Printed from https://ideas.repec.org/a/gam/jsusta/v15y2023i13p10074-d1179199.html
   My bibliography  Save this article

Knowledge Management and Firm Performance in Algerian F&B SMEs: The Role of Trust as a Moderating Variable

Author

Listed:
  • Benameur Dahinine

    (Department of Management, College of Business Administration, University of Tabuk, Tabuk 71491, Saudi Arabia)

  • Larabi Chouayb

    (Department of Business Management, College of Business and Tourism (CBT), Prince Mugrin University, Al Madinah Al Munawwarah 42241, Saudi Arabia)

  • Wassila Bensahel

    (Department of Management, College of Business Administration, University of Tabuk, Tabuk 71491, Saudi Arabia)

Abstract

This study examines the influence of Knowledge Management (KM) on SMEs’ performance using data from a survey of 210 owners/managers of Algerian Small and Medium Enterprises (SMEs) operating in the Food and Beverage (F&B) industry. It highlights the moderating effect of trust as a facilitator of the potential acquisition, sharing, and application of the company’s knowledge to improve SMEs’ financial and non-financial performance. To analyze this moderating effect, we used the method of second-generation structural equations (PLS-SEM) using SmartPLS 3.2.7 statistical software. The results show a significant and positive effect of knowledge management on SMEs’ performance. On the other hand, these results indicate that the importance of the direct effect of KM on firm performance became very strong in the presence of a high level of trust. Implications of the study and future directions for research are discussed at the end of the study.

Suggested Citation

  • Benameur Dahinine & Larabi Chouayb & Wassila Bensahel, 2023. "Knowledge Management and Firm Performance in Algerian F&B SMEs: The Role of Trust as a Moderating Variable," Sustainability, MDPI, vol. 15(13), pages 1-20, June.
  • Handle: RePEc:gam:jsusta:v:15:y:2023:i:13:p:10074-:d:1179199
    as

    Download full text from publisher

    File URL: https://www.mdpi.com/2071-1050/15/13/10074/pdf
    Download Restriction: no

    File URL: https://www.mdpi.com/2071-1050/15/13/10074/
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Lenard Huff & Lane Kelley, 2003. "Levels of Organizational Trust in Individualist Versus Collectivist Societies: A Seven-Nation Study," Organization Science, INFORMS, vol. 14(1), pages 81-90, February.
    2. James A. Wolff & Timothy L. Pett, 2006. "Small‐Firm Performance: Modeling the Role of Product and Process Improvements," Journal of Small Business Management, Taylor & Francis Journals, vol. 44(2), pages 268-284, April.
    3. Kate M. Andrews & Brian L. Delahaye, 2000. "Influences On Knowledge processes In Organizational Learning: The Psychosocial Filter," Journal of Management Studies, Wiley Blackwell, vol. 37(6), pages 797-810, September.
    4. Varintorn Supyuenyong & Fredric William Swierczek, 2011. "Knowledge Management Process and Organizational Performance in SMEs," International Journal of Knowledge Management (IJKM), IGI Global Scientific Publishing, vol. 7(2), pages 1-21, April.
    5. Zina Arabeche & Ahlem Soudani & Mohsen Brahmi & Luigi Aldieri & Concetto Paolo Vinci & Mohammed El Amine Abdelli, 2022. "Entrepreneurial Orientation, Organizational Culture and Business Performance in SMEs: Evidence from Emerging Economy," Sustainability, MDPI, vol. 14(9), pages 1-20, April.
    6. Amy Y. Chou, 2008. "The role of knowledge sharing and trust in new product development outsourcing," International Journal of Information Systems and Change Management, Inderscience Enterprises Ltd, vol. 3(4), pages 301-313.
    7. Eric T. Micheels & Hamish R. Gow, 2011. "The moderating effects of trust and commitment on market orientation, value discipline clarity, and firm performance," Agribusiness, John Wiley & Sons, Ltd., vol. 27(3), pages 360-378, June.
    8. Jyoti Verma & Anamika Sinha, 2016. "Knowledge Sharing in Cross-Functional Teams and its Antecedents: Role of Mutual Trust as a Moderator," Journal of Information & Knowledge Management (JIKM), World Scientific Publishing Co. Pte. Ltd., vol. 15(03), pages 1-22, September.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Sue-Chan, Christina & Au, Al K.C. & Hackett, Rick D., 2012. "Trust as a mediator of the relationship between leader/member behavior and leader-member-exchange quality," Journal of World Business, Elsevier, vol. 47(3), pages 459-468.
    2. Nham Tuan Phong & Nguyen Tuyet-Mai & Tran Nam Hoai & Nguyen Hao Anh, 2020. "Knowledge sharing and innovation capability at both individual and organizational levels: An empirical study from Vietnam’s telecommunication companies," Management & Marketing, Sciendo, vol. 15(2), pages 275-301, June.
    3. Dorine Maurice Mattar, 2021. "An Organizational Change With Quarantined Members," SAGE Open, , vol. 11(1), pages 21582440209, January.
    4. Ding, Zhujun & Au, Kevin & Chiang, Flora, 2015. "Social trust and angel investors' decisions: A multilevel analysis across nations," Journal of Business Venturing, Elsevier, vol. 30(2), pages 307-321.
    5. Trienekens, Jacques & Velzen, Mariska van & Lees, Nic & Saunders, Caroline & Pascucci, Stefano, . "Governance of market-oriented fresh food value chains: export chains from New Zealand," International Food and Agribusiness Management Review, International Food and Agribusiness Management Association, vol. 21(2).
    6. Jaepil Choi & Heli Wang, 2007. "The Promise of a Managerial Values Approach to Corporate Philanthropy," Journal of Business Ethics, Springer, vol. 75(4), pages 345-359, November.
    7. Hongjuan Zhang & Liang Wang & Rong Han, 2019. "The China-West divide on social capital: A meta-analysis," Asia Pacific Journal of Management, Springer, vol. 36(3), pages 745-772, September.
    8. Hui Li & Dongsheng Yu & Zhixuan Ke, 2023. "Commercial System Reform, Enterprise Green Innovation and Enterprise ESG Performance," Sustainability, MDPI, vol. 15(19), pages 1-19, October.
    9. Yanjun Ma & Churen Sun, 2023. "Trade liberalization, institutional quality, and social trust of Chinese residents," Empirical Economics, Springer, vol. 65(3), pages 1453-1486, September.
    10. Harvey, Michael & Reiche, B. Sebastian & Moeller, Miriam, 2011. "Developing effective global relationships through staffing with inpatriate managers: The role of interpersonal trust," Journal of International Management, Elsevier, vol. 17(2), pages 150-161, June.
    11. Mohammad Azizi & Masood Salmani Bidgoli & Ameneh Seddighian Bidgoli, 2017. "Trust in family businesses: A more comprehensive empirical review," Cogent Business & Management, Taylor & Francis Journals, vol. 4(1), pages 1359445-135, January.
    12. Paraskevi (Evi) Dekoulou & Anna Anastasopoulou & Panagiotis Trivellas, 2023. "Employee Performance Implications of CSR for Organizational Resilience in the Banking Industry: The Mediation Role of Psychological Empowerment," Sustainability, MDPI, vol. 15(15), pages 1-20, August.
    13. Liang Hong, 2023. "Perceived Organizational Support, Job Insecurity, Organizational Trust toward Organizational Citizenship Behaviour in manufacturing industries of Malaysia ," GATR Journals jmmr309, Global Academy of Training and Research (GATR) Enterprise.
    14. Susan V. Scott & Geoff Walsham, 2005. "Reconceptualizing and Managing Reputation Risk in the Knowledge Economy: Toward Reputable Action," Organization Science, INFORMS, vol. 16(3), pages 308-322, June.
    15. Hallikainen, Heli & Laukkanen, Tommi, 2018. "National culture and consumer trust in e-commerce," International Journal of Information Management, Elsevier, vol. 38(1), pages 97-106.
    16. Li, Li, 2005. "The effects of trust and shared vision on inward knowledge transfer in subsidiaries' intra- and inter-organizational relationships," International Business Review, Elsevier, vol. 14(1), pages 77-95, February.
    17. Joosung Lee, 2018. "The Effects of Knowledge Sharing on Individual Creativity in Higher Education Institutions: Socio-Technical View," Administrative Sciences, MDPI, vol. 8(2), pages 1-16, June.
    18. Hux, Candice T., 2017. "Use of specialists on audit engagements: A research synthesis and directions for future research," Journal of Accounting Literature, Elsevier, vol. 39(C), pages 23-51.
    19. Yu, Wantao & Jacobs, Mark A. & Salisbury, W. David & Enns, Harvey, 2013. "The effects of supply chain integration on customer satisfaction and financial performance: An organizational learning perspective," International Journal of Production Economics, Elsevier, vol. 146(1), pages 346-358.
    20. Katalin Füzér & Bence Völgyi & Dávid Erát & László Szerb, 2023. "Global Digital Peripheries: The Social Capital Profile of Low‐Adopter Countries," Social Inclusion, Cogitatio Press, vol. 11(3), pages 225-238.

    More about this item

    Keywords

    ;
    ;
    ;
    ;
    ;

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:gam:jsusta:v:15:y:2023:i:13:p:10074-:d:1179199. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: MDPI Indexing Manager (email available below). General contact details of provider: https://www.mdpi.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.