Impact of Public Service Quality on the Efficiency of the Water Industry: Evidence from 147 Cities in China
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Cited by:
- Vilarinho, Hermilio & Pereira, Miguel Alves & D’Inverno, Giovanna & Nóvoa, Henriqueta & Camanho, Ana S., 2024. "Water Utility Service Quality Index: A customer-centred approach for assessing the quality of service in the water sector," Socio-Economic Planning Sciences, Elsevier, vol. 92(C).
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Keywords
the water sector; service quality; efficiency; DEA-Tobit model;All these keywords.
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