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COVID-19 and Beyond: Employee Perceptions of the Efficiency of Teleworking and Its Cybersecurity Implications

Author

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  • Andreja Mihailović

    (Faculty of Law, University of Montenegro, 81000 Podgorica, Montenegro)

  • Julija Cerović Smolović

    (Faculty of Economics, University of Montenegro, 81000 Podgorica, Montenegro)

  • Ivan Radević

    (Faculty of Economics, University of Montenegro, 81000 Podgorica, Montenegro)

  • Neli Rašović

    (MARRI Regional Centre, MTV Building, Blvd. Goce Delcev, 1000 Skopje, North Macedonia)

  • Nikola Martinović

    (Faculty of Economics, University of Montenegro, 81000 Podgorica, Montenegro)

Abstract

The main idea of this research is to examine how teleworking has affected employee perceptions of organizational efficiency and cybersecurity before and during the COVID-19 pandemic. The research is based on an analytical and empirical approach. The starting point of the research is a critical and comprehensive analysis of the relevant literature regarding the efficiency of organizations due to teleworking, digital information security, and cyber risk management. The quantitative approach is based on designing a structural equation model (SEM) on a sample of 1101 respondents from the category of employees in Montenegro. Within the model, we examine simultaneously the impact of their perceptions on the risks of teleworking, changes in cyber-attacks during teleworking, organizations’ capacity to respond to cyber-attacks, key challenges in achieving an adequate response to cyber-attacks, as well as perceptions of key challenges related to cybersecurity. The empirical aspects of our study involve constructing latent variables that correspond to different elements of employee perception; namely, their perception of organizational efficiency and the extent to which the digital information security of their organizations has been threatened during teleworking during the pandemic.

Suggested Citation

  • Andreja Mihailović & Julija Cerović Smolović & Ivan Radević & Neli Rašović & Nikola Martinović, 2021. "COVID-19 and Beyond: Employee Perceptions of the Efficiency of Teleworking and Its Cybersecurity Implications," Sustainability, MDPI, vol. 13(12), pages 1-26, June.
  • Handle: RePEc:gam:jsusta:v:13:y:2021:i:12:p:6750-:d:575129
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    References listed on IDEAS

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