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Corporate Social Responsibility and Employees’ Negative Behaviors under Abusive Supervision: A Multilevel Insight

Author

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  • Faisal Mahmood

    (Lahore Business School, the University of Lahore, Lahore 54000, Pakistan)

  • Faisal Qadeer

    (Lahore Business School, the University of Lahore, Lahore 54000, Pakistan)

  • Zaheer Abbas

    (School of Management and Economics, Kunming University of Sciences and Technology, Kunming 650000, China)

  • Muhammadi

    (School of International Relations and Public Affairs, Shanghai International Studies University, Shanghai 200000, China)

  • Iqtidar Hussain

    (School of International Relations and Public Affairs, Shanghai International Studies University, Shanghai 200000, China)

  • Maria Saleem

    (Lahore Business School, the University of Lahore, Lahore 54000, Pakistan)

  • Akhlaq Hussain

    (School of Economics and Management, Shanghai University of Sport China, Shanghai 200000, China)

  • Jaffar Aman

    (Postdoctoral Station of Public Administration and Sociology, Hohai University Nanjing, Nanjing 210000, China)

Abstract

This study attempts to advance the current research debate on corporate social responsibility (CSR) at the micro-level by empirically examining the effect of perceived CSR on employee behaviors such as turnover intention and workplace deviance with the mediation mechanism of organizational identification. The boundary condition of group-level abusive supervision also enhances the novelty of this research. Social identity theory is used for hypotheses development. Multilevel data is collected from 410 middle managers working in thirteen commercial banks in Pakistan by conducting three surveys with temporal breaks. Our results suggest that employees’ perceived CSR is statistically and inversely related to their turnover intention and deviant behavior, along with the mediation mechanism of organizational identification. Further, this relationship is weakened with the moderation of abusive supervision. Specifically, our findings indicate that employees’ positive CSR perceptions minimize their undesired workplace behaviors through the mediation of organizational identification. But this effect becomes less effective with the contingency of abusive supervision. Our results reveal several means by which organizations can manage their CSR initiatives and human resources, for instance by concentrating on abusive supervision while evaluating their employees’ behavior.

Suggested Citation

  • Faisal Mahmood & Faisal Qadeer & Zaheer Abbas & Muhammadi & Iqtidar Hussain & Maria Saleem & Akhlaq Hussain & Jaffar Aman, 2020. "Corporate Social Responsibility and Employees’ Negative Behaviors under Abusive Supervision: A Multilevel Insight," Sustainability, MDPI, vol. 12(7), pages 1-16, March.
  • Handle: RePEc:gam:jsusta:v:12:y:2020:i:7:p:2647-:d:337533
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    References listed on IDEAS

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    Cited by:

    1. Simona Šarotar Žižek & Matjaž Mulej & Amna Potočnik, 2021. "The Sustainable Socially Responsible Society: Well-Being Society 6.0," Sustainability, MDPI, vol. 13(16), pages 1-31, August.
    2. Heetae Park & Wonseok Choi & Seung-Wan Kang, 2020. "When Is the Negative Effect of Abusive Supervision on Task Performance Mitigated? An Empirical Study of Public Service Officers in Korea," IJERPH, MDPI, vol. 17(12), pages 1-10, June.
    3. Maria Saleem & Faisal Qadeer & Faisal Mahmood & Heesup Han & Gabriele Giorgi & Antonio Ariza-Montes, 2021. "Inculcation of Green Behavior in Employees: A Multilevel Moderated Mediation Approach," IJERPH, MDPI, vol. 18(1), pages 1-21, January.
    4. Basheer M. Al-Ghazali & M. Sadiq Sohail & Ibrahim Ali M. Jumaan, 2021. "CSR Perceptions and Career Satisfaction: The Role of Psychological Capital and Moral Identity," Sustainability, MDPI, vol. 13(12), pages 1-22, June.
    5. Stanley Y. B. Huang & Shih-Chin Lee & Yue-Shi Lee, 2021. "Constructing an Adoption Model of Proactive Environmental Strategy: A Novel Quantitative Method of the Multi-Level Growth Curve Model," Mathematics, MDPI, vol. 9(16), pages 1-9, August.
    6. Faisal Mahmood & Faisal Qadeer & Usman Sattar & Antonio Ariza-Montes & Maria Saleem & Jaffar Aman, 2020. "Corporate Social Responsibility and Firms’ Financial Performance: A New Insight," Sustainability, MDPI, vol. 12(10), pages 1-19, May.
    7. Maria Saleem & Faisal Qadeer & Faisal Mahmood & Antonio Ariza-Montes & Heesup Han, 2020. "Ethical Leadership and Employee Green Behavior: A Multilevel Moderated Mediation Analysis," Sustainability, MDPI, vol. 12(8), pages 1-16, April.
    8. Stanley Y. B. Huang & Kuei-Hsien Chen & Yue-Shi Lee, 2021. "How to Promote Medium-Sized Farms to Adopt Environmental Strategy to Achieve Sustainable Production during the COVID-19 Pandemic?," Agriculture, MDPI, vol. 11(11), pages 1-8, October.
    9. Erum Shaikh & Mohsen Brahmi & Pham Chien Thang & Waqas Ahmad Watto & Ta Thi Nguyet Trang & Nguyen Thi Loan, 2022. "Should I Stay or Should I Go? Explaining the Turnover Intentions with Corporate Social Responsibility (CSR), Organizational Identification and Organizational Commitment," Sustainability, MDPI, vol. 14(10), pages 1-16, May.
    10. Basheer M. Al-Ghazali & M. Sadiq Sohail, 2021. "The Impact of Employees’ Perceptions of CSR on Career Satisfaction: Evidence from Saudi Arabia," Sustainability, MDPI, vol. 13(9), pages 1-26, May.
    11. Jian Tian & Yan Peng & Xing Zhou, 2020. "The Effects of Abusive Supervision and Motivational Preference on Employees’ Innovative Behavior," Sustainability, MDPI, vol. 12(20), pages 1-15, October.

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