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The Impact of the Organizational Culture on Hotel Outsourcing and Sustainable Performance an Empirical Application in the Egyptian Hotel Sector

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  • Mahmoud Gebril Taha

    (Departament of Economics and Business, University of Las Palmas de Gran Canaria, 35017 Las Palmas de Gran Canaria, Spain)

  • Tomás F. Espino-Rodríguez

    (Departament of Economics and Business, University of Las Palmas de Gran Canaria, 35017 Las Palmas de Gran Canaria, Spain)

Abstract

In recent years, the concept of an organizational culture in hotels has held an important position on both a theoretical and practical level because this culture significantly affects organizational performance and the strategies adopted by hotels. Therefore, it is considered one of the key factors in determining hotels’ tendency towards outsourcing and sustainable performance. In this study, we aim to analyze the impact of the organizational culture on the level of outsourcing and sustainable performance. To do so, we will use the Competing Values Framework (CVF), which divides organizational culture into four typologies: hierarchical, group, rational, and development cultures. A personal questionnaire was administered to the directors or managers of 114 hotels located in two Egyptian cities: Hurgada and Sharm El Sheikh. The results of the structural model suggest the negative impact of the hierarchical and development cultures on the level of outsourcing. The results show a positive influence of the four types of organizational culture on sustainable performance, suggesting that these hotels have a strong interest in sustainability and the environment. The findings reveal a negative relationship between the level of outsourcing and sustainable performance. Finally, this study presents academic and practical implications, as well as recommendations for future research.

Suggested Citation

  • Mahmoud Gebril Taha & Tomás F. Espino-Rodríguez, 2020. "The Impact of the Organizational Culture on Hotel Outsourcing and Sustainable Performance an Empirical Application in the Egyptian Hotel Sector," Sustainability, MDPI, vol. 12(22), pages 1-25, November.
    • Handle: RePEc:gam:jsusta:v:12:y:2020:i:22:p:9687-:d:448213
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    Cited by:

    1. Indra Wijaya & Kusdi Rahardjo & Yusri Abdillah & Muhammad Faisal Riza, 2025. "The Influence of Sustainable Leadership, Organizational Culture, and Digital Marketing on Sustainable Performance: A Study on Tourism Sector Companies in Indonesia," Sustainability, MDPI, vol. 17(14), pages 1-17, July.
    2. Bambang Tjahjadi & Noorlailie Soewarno & Dewi Nabilah Anwar & Atika Fairuzi, 2024. "Effect of Human Capital and Information Capital Readiness on Business Sustainability: Do Market Orientation and Business Performance Matter?," SAGE Open, , vol. 14(1), pages 21582440231, January.
    3. Tomás F. Espino-Rodríguez, 2023. "Research on Outsourcing by Hotel Firms: Current State and Future Directions," Tourism and Hospitality, MDPI, vol. 4(1), pages 1-15, January.
    4. Sebastjan Lazar & Vojko Potočan & Dorota Klimecka-Tatar & Matevz Obrecht, 2022. "Boosting Sustainable Operations with Sustainable Supply Chain Modeling: A Case of Organizational Culture and Normative Commitment," IJERPH, MDPI, vol. 19(17), pages 1-23, September.
    5. Tobias Reisberger & Philip Reisberger & Lukáš Copuš & Peter Madzík & Lukáš Falát, 2025. "The Linkage Between Digital Transformation and Organizational Culture: Novel Machine Learning Literature Review Based on Latent Dirichlet Allocation," Journal of the Knowledge Economy, Springer;Portland International Center for Management of Engineering and Technology (PICMET), vol. 16(1), pages 2082-2118, March.
    6. Leonard A. Jackson, 2025. "Corporate Governance and Environmental Citizenship in Global Hospitality: A Cross-National Empirical Study," Sustainability, MDPI, vol. 17(9), pages 1-24, April.

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