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How Does Workplace Romance Influence Employee Performance in the Hospitality Industry?

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  • Hyo Sun Jung

    (Center for Converging Humanities, KyungHee University, Seoul 02447, Korea)

  • Hye Hyun Yoon

    (Department of Culinary Arts and Food Service Management, KyungHee University, Seoul 02447, Korea)

Abstract

With the aim of providing insights to scholars, administrators, and managers on how an employee’s romantic involvement influences job engagement and performance, this study examined workplace romance as a psychological mechanism for determining job performance. A total of 224 deluxe hotel employees in South Korea participated in the research. The results indicate that workplace romance significantly affects employees’ job engagement and performance. Employees who sustain a favorable and positive relationship with others in their organization eventually exhibit increased work effectiveness, which then exerts a constructive effect on hotel services and performance. Moreover, workplace romance experience can significantly improve the effect of workplace romance on job engagement. The paper also discusses limitations and future research directions.

Suggested Citation

  • Hyo Sun Jung & Hye Hyun Yoon, 2020. "How Does Workplace Romance Influence Employee Performance in the Hospitality Industry?," Sustainability, MDPI, vol. 12(13), pages 1-13, July.
  • Handle: RePEc:gam:jsusta:v:12:y:2020:i:13:p:5478-:d:381523
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    References listed on IDEAS

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    Cited by:

    1. Adamantia Pateli & Naoum Mylonas & Aggeliki Spyrou, 2020. "Organizational Adoption of Social Media in the Hospitality Industry: An Integrated Approach Based on DIT and TOE Frameworks," Sustainability, MDPI, vol. 12(17), pages 1-20, September.
    2. Feng Zeng Xu & Yun Zhang & Huixin Yang & Bob T. Wu, 2020. "Sustainable HRM through Improving the Measurement of Employee Work Engagement: Third-Person Rating Method," Sustainability, MDPI, vol. 12(17), pages 1-22, August.

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