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Service Learning, Service Climate, and Service-Based Social Innovation for Sustainability

Author

Listed:
  • Lan Li

    (School of Business Administration, Research Center of Henan Economy, Henan University of Economics and Law, Zhengzhou 450000, China)

  • Hsin-Chieh Kung

    (Institute of China and Asia-Pacific Studies, National Sun Yat-Sen University, Kaohsiung 804, Taiwan
    Department of Business Administration, Cheng Shiu University, Kaohsiung 833, Taiwan)

  • Fu-Sheng Tsai

    (Department of Business Administration, Cheng Shiu University, Kaohsiung 833, Taiwan)

  • Chih-Fang Liu

    (Department of Business Administration, Cheng Shiu University, Kaohsiung 833, Taiwan)

  • Kun-Hwa Lu

    (Department of Business Administration, Cheng Shiu University, Kaohsiung 833, Taiwan
    Nan Jehn Natural Gas Co. LTD., Kaohsiung 833, Taiwan)

Abstract

How does service-based education influence societal sustainability? Beyond product innovation, service innovation has been emerging as a paradigmatic issue for research. Human resource quality is one vital factor for service innovation. Service human capital development (i.e., education), however, has been relatively neglected in research on sustainability. This conceptual article discusses the chain of relationships between service learning and service climate, service innovation, and societal sustainability. In contrary to the widely spread concept of gaining competitive advantages through individual (organizational) service innovation, we emphasize the collaborative advantage that all individuals can construct together by service innovation to achieve sustainability. To achieve such a goal, the education for service human resources by service learning becomes a foundation. With these propositions, this paper contributes by offering possible future research issues, and by stimulating practice and policy discussions.

Suggested Citation

  • Lan Li & Hsin-Chieh Kung & Fu-Sheng Tsai & Chih-Fang Liu & Kun-Hwa Lu, 2018. "Service Learning, Service Climate, and Service-Based Social Innovation for Sustainability," Sustainability, MDPI, vol. 10(7), pages 1-12, July.
  • Handle: RePEc:gam:jsusta:v:10:y:2018:i:7:p:2566-:d:159358
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    References listed on IDEAS

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    Cited by:

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    2. Míriam Hernández-Barco & Jesús Sánchez-Martín & José Blanco-Salas & Trinidad Ruiz-Téllez, 2020. "Teaching Down to Earth —Service-Learning Methodology for Science Education and Sustainability at the University Level: A Practical Approach," Sustainability, MDPI, Open Access Journal, vol. 12(2), pages 1-23, January.
    3. Christian Omobhude & Shih-Hsin Chen, 2019. "Social Innovation for Sustainability: The Case of Oil Producing Communities in the Niger Delta region," Sustainability, MDPI, Open Access Journal, vol. 11(23), pages 1-26, November.
    4. Hugo Palácios & Helena de Almeida & Maria José Sousa, 2021. "A Bibliometric Analysis of Service Climate as a Sustainable Competitive Advantage in Hospitality," Sustainability, MDPI, Open Access Journal, vol. 13(21), pages 1-27, November.

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