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Ride-hailing in Santiago de Chile: Users’ characterisation and effects on travel behaviour

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  • Tirachini, Alejandro
  • del Río, Mariana

Abstract

In this paper, an in-depth examination of the use of ride-hailing (ridesourcing) in Santiago de Chile is presented based on data from an intercept survey implemented across the city in 2017. First, a sociodemographic analysis of ride-hailing users, usage habits, and trip characteristics is introduced, including a discussion of the substitution and complementarity of ride-hailing with existing public transport. It is found that (i) ride-hailing is mostly used for occasional trips, (ii) the modes most substituted by ride-hailing are public transport and traditional taxis, and (iii) for every ride-hailing rider that combines with public transport, there are 11 riders that substitute public transport. Generalised ordinal logit models are estimated; these show that (iv) the probability of sharing a (non-pooled) ride-hailing trip decreases with the household income of riders and increases for leisure trips, and that (v) the monthly frequency of ride-hailing use is larger among more affluent and younger travellers. Car availability is not statistically significant to explain the frequency of ride-hailing use when age and income are controlled; this result differs from previous ride-hailing studies. We position our findings in this extant literature and discuss the policy implications of our results to the regulation of ride-hailing services in Chile.

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  • Tirachini, Alejandro & del Río, Mariana, 2019. "Ride-hailing in Santiago de Chile: Users’ characterisation and effects on travel behaviour," Transport Policy, Elsevier, vol. 82(C), pages 46-57.
    • Handle: RePEc:eee:trapol:v:82:y:2019:i:c:p:46-57
    DOI: 10.1016/j.tranpol.2019.07.008
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    References listed on IDEAS

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    6. Young, Mischa & Allen, Jeff & Farber, Steven, 2020. "Measuring when Uber behaves as a substitute or supplement to transit: An examination of travel-time differences in Toronto," Journal of Transport Geography, Elsevier, vol. 82(C).
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