IDEAS home Printed from https://ideas.repec.org/a/eee/tefoso/v215y2025ics0040162525001064.html
   My bibliography  Save this article

The effect of digital technologies and staff skill sets on hospital resilience: The role of supply chain information integration

Author

Listed:
  • De Luca, Cristina
  • Carbonara, Nunzia
  • Pellegrino, Roberta

Abstract

In recent years, crises such as the COVID-19 pandemic have challenged hospitals, critical pillars of healthcare systems, revealing significant variations in their ability to respond effectively. Hospital resilience addresses the urgent need to understand how to enhance hospitals' capacity to respond effectively to crises. While numerous factors have been identified as critical to hospital resilience, they are often studied in isolation, overlooking the synergistic effects among them and lacking robust empirical validation. Grounded in the Resource-Based View, this paper investigates how key resources, namely digital technologies and staff skills, along with the capability of supply chain information integration (SCII), influence hospital resilience. Drawing on survey data from 130 Italian hospitals, the study examines the direct impact of these resources and capabilities on hospital resilience, as well as the mediating role of supply chain information integration, using structural equation modelling. The results reveal that digital technologies and external information integration capability directly affects hospital resilience. Moreover, the study underscores the importance of leveraging digital technologies and enhancing staff skills to foster supply chain information integration, which in turn mediates the relationship between these resources and hospital resilience. This research contributes significantly to theoretical and practical insights in hospital management and resilience strategies. The proposed theoretical framework enhances our understanding of hospital resilience dynamics by elucidating the direct influence of resources and capabilities, while also highlighting the mediating effect of supply chain information integration. These findings offer actionable insights for hospital managers to optimize resource allocation and capabilities amidst uncertainties, thereby fortifying hospital resilience.

Suggested Citation

  • De Luca, Cristina & Carbonara, Nunzia & Pellegrino, Roberta, 2025. "The effect of digital technologies and staff skill sets on hospital resilience: The role of supply chain information integration," Technological Forecasting and Social Change, Elsevier, vol. 215(C).
    • Handle: RePEc:eee:tefoso:v:215:y:2025:i:c:s0040162525001064
    DOI: 10.1016/j.techfore.2025.124075
    as

    Download full text from publisher

    File URL: http://www.sciencedirect.com/science/article/pii/S0040162525001064
    Download Restriction: Full text for ScienceDirect subscribers only
    File URL: https://libkey.io/10.1016/j.techfore.2025.124075?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:eee:tefoso:v:215:y:2025:i:c:s0040162525001064. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Catherine Liu (email available below). General contact details of provider: http://www.sciencedirect.com/science/journal/00401625 .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.