Design and operations planning of municipal foodservice systems
The foodservice sector is associated with a limited possibility of storing foods due to shelf life restrictions, a labor-intensive production environment with various skill requirements, low profit margins, and an extensive set of regulations and expectations regarding the quality of meal provision. Inspired by a municipal foodservice case in Denmark, we discuss the main challenges in the design and operations planning for the foodservice sector explaining the necessity of taking an integrative approach. Accordingly, a hierarchical planning methodology is developed focusing on integrating planning of the required multi-skilled workforce with the planning of production and distribution. Decisions are classified as design and operational depending on their aggregation level and formulated as generic mathematical models, which are applicable to similar cases. The developed models are subsequently solved in a case-tailored solution procedure. The numerical results presented in the paper show that our integrative approach results in lower total costs as well as a significant reduction in the number of necessary temporary staff. Further, it is shown that better results can be obtained when the integrative approach is combined with an extension of shelf life, a penalization of transhipments and a recruitment of staff with different types of skills.
Volume (Year): 144 (2013)
Issue (Month): 1 ()
|Contact details of provider:|| Web page: http://www.elsevier.com/locate/ijpe|
Please report citation or reference errors to , or , if you are the registered author of the cited work, log in to your RePEc Author Service profile, click on "citations" and make appropriate adjustments.:
- Amorim, P. & Günther, H.-O. & Almada-Lobo, B., 2012. "Multi-objective integrated production and distribution planning of perishable products," International Journal of Production Economics, Elsevier, vol. 138(1), pages 89-101.
- A.T. Ernst & H. Jiang & M. Krishnamoorthy & B. Owens & D. Sier, 2004. "An Annotated Bibliography of Personnel Scheduling and Rostering," Annals of Operations Research, Springer, vol. 127(1), pages 21-144, March.
- Sandjai Bhulai & Ger Koole & Auke Pot, 2008. "Simple Methods for Shift Scheduling in Multiskill Call Centers," Manufacturing & Service Operations Management, INFORMS, vol. 10(3), pages 411-420, December.
- Schneewei[beta], Christoph, 1995. "Hierarchical structures in organisations: A conceptual framework," European Journal of Operational Research, Elsevier, vol. 86(1), pages 4-31, October.
- Rong, Aiying & Akkerman, Renzo & Grunow, Martin, 2011. "An optimization approach for managing fresh food quality throughout the supply chain," International Journal of Production Economics, Elsevier, vol. 131(1), pages 421-429, May.
- Schneeweiss, Christoph, 2003. "Distributed decision making--a unified approach," European Journal of Operational Research, Elsevier, vol. 150(2), pages 237-252, October.
- Thompson, Gary M. & Goodale, John C., 2006. "Variable employee productivity in workforce scheduling," European Journal of Operational Research, Elsevier, vol. 170(2), pages 376-390, April.
- Ahumada, Omar & Villalobos, J. Rene, 2009. "Application of planning models in the agri-food supply chain: A review," European Journal of Operational Research, Elsevier, vol. 196(1), pages 1-20, July.
- Trienekens, Jacques & Zuurbier, Peter, 2008. "Quality and safety standards in the food industry, developments and challenges," International Journal of Production Economics, Elsevier, vol. 113(1), pages 107-122, May.
- Rong, Aiying & Grunow, Martin, 2009. "Shift designs for freight handling personnel at air cargo terminals," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 45(5), pages 725-739, September.
- Timothy J. Lowe & Paul V. Preckel, 2004. "Decision Technologies for Agribusiness Problems: A Brief Review of Selected Literature and a Call for Research," Manufacturing & Service Operations Management, INFORMS, vol. 6(3), pages 201-208.
- Stolletz, Raik, 2010. "Operational workforce planning for check-in counters at airports," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 46(3), pages 414-425, May.
- Fowler, John W. & Wirojanagud, Pornsarun & Gel, Esma S., 2008. "Heuristics for workforce planning with worker differences," European Journal of Operational Research, Elsevier, vol. 190(3), pages 724-740, November.
When requesting a correction, please mention this item's handle: RePEc:eee:proeco:v:144:y:2013:i:1:p:383-396. See general information about how to correct material in RePEc.
For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: (Dana Niculescu)
If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.
If references are entirely missing, you can add them using this form.
If the full references list an item that is present in RePEc, but the system did not link to it, you can help with this form.
If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your profile, as there may be some citations waiting for confirmation.
Please note that corrections may take a couple of weeks to filter through the various RePEc services.