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A fuzzy QFD approach to achieve agility

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  • Bottani, Eleonora

Abstract

In modern business environments, agility is advocated as the fundamental characteristics for competitiveness. Little research, however, exists which provides integrated methodologies suitable to be practically adopted to enhance agility of companies. This paper presents an original approach, which, by linking competitive bases, agile attributes and agile enablers, aims at identifying the most appropriate enablers to be implemented by companies starting from competitive characteristics of the related market. The approach is based on the quality function deployment (QFD) methodology, and, in particular, on the house of quality (HOQ), which has been successfully adopted in the new product development field. The whole scaffold exploits fuzzy logic, to translate linguistics judgements required for relationships and correlations matrixes into numerical values. An illustrative example, grounded on data available in literature, is proposed and discussed to show the application of the tool developed.

Suggested Citation

  • Bottani, Eleonora, 2009. "A fuzzy QFD approach to achieve agility," International Journal of Production Economics, Elsevier, vol. 119(2), pages 380-391, June.
  • Handle: RePEc:eee:proeco:v:119:y:2009:i:2:p:380-391
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    References listed on IDEAS

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    1. Yusuf, Y. Y. & Sarhadi, M. & Gunasekaran, A., 1999. "Agile manufacturing:: The drivers, concepts and attributes," International Journal of Production Economics, Elsevier, vol. 62(1-2), pages 33-43, May.
    2. Earle, John S. & Pagano, Ugo & Lesi, Maria, 2006. "Information technology, organizational form, and transition to the market," Journal of Economic Behavior & Organization, Elsevier, vol. 60(4), pages 471-489, August.
    3. Bottani, Eleonora & Rizzi, Antonio, 2006. "Strategic management of logistics service: A fuzzy QFD approach," International Journal of Production Economics, Elsevier, vol. 103(2), pages 585-599, October.
    4. Vonderembse, Mark A. & Uppal, Mohit & Huang, Samuel H. & Dismukes, John P., 2006. "Designing supply chains: Towards theory development," International Journal of Production Economics, Elsevier, vol. 100(2), pages 223-238, April.
    5. Prince, J. & Kay, J. M., 2003. "Combining lean and agile characteristics: Creation of virtual groups by enhanced production flow analysis," International Journal of Production Economics, Elsevier, vol. 85(3), pages 305-318, September.
    6. Ben Naylor, J. & Naim, Mohamed M & Berry, Danny, 1999. "Leagility: Integrating the lean and agile manufacturing paradigms in the total supply chain," International Journal of Production Economics, Elsevier, vol. 62(1-2), pages 107-118, May.
    7. Gunasekaran, A., 1999. "Agile manufacturing: A framework for research and development," International Journal of Production Economics, Elsevier, vol. 62(1-2), pages 87-105, May.
    8. Mason-Jones, Rachel & Towill, Denis R., 1999. "Total cycle time compression and the agile supply chain," International Journal of Production Economics, Elsevier, vol. 62(1-2), pages 61-73, May.
    9. Lin, Ching-Torng & Chiu, Hero & Chu, Po-Young, 2006. "Agility index in the supply chain," International Journal of Production Economics, Elsevier, vol. 100(2), pages 285-299, April.
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    Citations

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    Cited by:

    1. Oderanti, Festus Oluseyi & De Wilde, Philippe, 2010. "Dynamics of business games with management of fuzzy rules for decision making," International Journal of Production Economics, Elsevier, vol. 128(1), pages 96-109, November.
    2. repec:spr:ijsaem:v:8:y:2017:i:4:d:10.1007_s13198-016-0555-7 is not listed on IDEAS
    3. Lam, Jasmine Siu Lee & Bai, Xiwen, 2016. "A quality function deployment approach to improve maritime supply chain resilience," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 92(C), pages 16-27.
    4. repec:gam:jsusta:v:9:y:2017:i:4:p:570-:d:95322 is not listed on IDEAS
    5. Bottani, Eleonora, 2010. "Profile and enablers of agile companies: An empirical investigation," International Journal of Production Economics, Elsevier, vol. 125(2), pages 251-261, June.
    6. A. Noorul Haq & Varma Boddu, 2017. "Analysis of enablers for the implementation of leagile supply chain management using an integrated fuzzy QFD approach," Journal of Intelligent Manufacturing, Springer, vol. 28(1), pages 1-12, January.
    7. Azadegan, Arash & Porobic, Lejla & Ghazinoory, Sepehr & Samouei, Parvaneh & Saman Kheirkhah, Amir, 2011. "Fuzzy logic in manufacturing: A review of literature and a specialized application," International Journal of Production Economics, Elsevier, vol. 132(2), pages 258-270, August.

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