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Engineer-to-order supply chain management: A literature review and research agenda

  • Gosling, Jonathan
  • Naim, Mohamed M.
Registered author(s):

    Product proliferation as a result of meeting ever increasing customer demand preferences is well documented. In addition, customisation has been promoted as a source of competitive advantage. Despite these factors, most of the published research in operations and supply chain management has neglected the needs of the 'engineer-to-order' (ETO) sector and there is no major systematic literature review for the ETO supply chain. This paper presents a comprehensive literature review of published material relating to ETO supply chains. It contributes to the development of a more robust definition of the ETO supply chain, helps to identify strategies that are suitable and investigates the relationship of the ETO sector with lean and agile approaches. The review also presents an analysis of research methods and industry sectors that emerge from the literature search. By analysing different streams of literature this paper helps to provide a foundation for thinking about engineer-to-order supply chain definitions and strategies and provides a research agenda to guide further study.

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    Article provided by Elsevier in its journal International Journal of Production Economics.

    Volume (Year): 122 (2009)
    Issue (Month): 2 (December)
    Pages: 741-754

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    Handle: RePEc:eee:proeco:v:122:y:2009:i:2:p:741-754
    Contact details of provider: Web page: http://www.elsevier.com/locate/ijpe

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    1. Kingsman, Brian & Hendry, Linda & Mercer, Alan & de Souza, Antonio, 1996. "Responding to customer enquiries in make-to-order companies Problems and solutions," International Journal of Production Economics, Elsevier, vol. 46(1), pages 219-231, December.
    2. Denis Towill, 2001. "The idea of building business processes: the responsive housebuilder," Construction Management and Economics, Taylor & Francis Journals, vol. 19(3), pages 285-293.
    3. Forza, Cipriano & Salvador, Fabrizio, 2002. "Managing for variety in the order acquisition and fulfilment process: The contribution of product configuration systems," International Journal of Production Economics, Elsevier, vol. 76(1), pages 87-98, March.
    4. Bertrand, J. W. M. & Muntslag, D. R., 1993. "Production control in engineer-to-order firms," International Journal of Production Economics, Elsevier, vol. 30(1), pages 3-22, July.
    5. Cox, Andrew & Chicksand, Dan, 2005. "The Limits of Lean Management Thinking:: Multiple Retailers and Food and Farming Supply Chains," European Management Journal, Elsevier, vol. 23(6), pages 648-662, December.
    6. S. D. Green, 1999. "The missing arguments of lean construction," Construction Management and Economics, Taylor & Francis Journals, vol. 17(2), pages 133-137.
    7. Gunasekaran, A., 1999. "Agile manufacturing: A framework for research and development," International Journal of Production Economics, Elsevier, vol. 62(1-2), pages 87-105, May.
    8. Katayama, Hiroshi & Bennett, David, 1999. "Agility, adaptability and leanness: A comparison of concepts and a study of practice," International Journal of Production Economics, Elsevier, vol. 60(1), pages 43-51, April.
    9. Yusuf, Y. Y. & Sarhadi, M. & Gunasekaran, A., 1999. "Agile manufacturing:: The drivers, concepts and attributes," International Journal of Production Economics, Elsevier, vol. 62(1-2), pages 33-43, May.
    10. Karkkainen, Hannu & Piippo, Petteri & Tuominen, Markku, 2001. "Ten tools for customer-driven product development in industrial companies," International Journal of Production Economics, Elsevier, vol. 69(2), pages 161-176, January.
    11. Olhager, Jan, 2003. "Strategic positioning of the order penetration point," International Journal of Production Economics, Elsevier, vol. 85(3), pages 319-329, September.
    12. Ebadian, M. & Rabbani, M. & Jolai, F. & Torabi, S.A. & Tavakkoli-Moghaddam, R., 2008. "A new decision-making structure for the order entry stage in make-to-order environments," International Journal of Production Economics, Elsevier, vol. 111(2), pages 351-367, February.
    13. Ben Naylor, J. & Naim, Mohamed M & Berry, Danny, 1999. "Leagility: Integrating the lean and agile manufacturing paradigms in the total supply chain," International Journal of Production Economics, Elsevier, vol. 62(1-2), pages 107-118, May.
    14. Cameron, N. S. & Braiden, P. M., 2004. "Using business process re-engineering for the development of production efficiency in companies making engineered to order products," International Journal of Production Economics, Elsevier, vol. 89(3), pages 261-273, June.
    15. Denis Towill, 2003. "Construction and the time compression paradigm," Construction Management and Economics, Taylor & Francis Journals, vol. 21(6), pages 581-591.
    16. Vonderembse, Mark A. & Uppal, Mohit & Huang, Samuel H. & Dismukes, John P., 2006. "Designing supply chains: Towards theory development," International Journal of Production Economics, Elsevier, vol. 100(2), pages 223-238, April.
    17. Mohamed Naim & James Barlow, 2003. "An innovative supply chain strategy for customized housing," Construction Management and Economics, Taylor & Francis Journals, vol. 21(6), pages 593-602.
    18. van Donselaar, Karel & Rock Kopczak, Laura & Wouters, Marc, 2001. "The use of advance demand information in a project-based supply chain," European Journal of Operational Research, Elsevier, vol. 130(3), pages 519-538, May.
    19. Mason-Jones, Rachel & Towill, Denis R., 1999. "Total cycle time compression and the agile supply chain," International Journal of Production Economics, Elsevier, vol. 62(1-2), pages 61-73, May.
    20. Hicks, C. & McGovern, T. & Earl, C. F., 2000. "Supply chain management: A strategic issue in engineer to order manufacturing," International Journal of Production Economics, Elsevier, vol. 65(2), pages 179-190, April.
    21. Burgess, Thomas & Hwarng, Brian & Shaw, Nicky & De Mattos, Claudio, 2002. "Enhancing Value Stream Agility:: The UK Speciality Chemical Industry," European Management Journal, Elsevier, vol. 20(2), pages 199-212, April.
    22. Jahnukainen, Jonni & Lahti, Mika, 1999. "Efficient purchasing in make-to-order supply chains," International Journal of Production Economics, Elsevier, vol. 59(1-3), pages 103-111, March.
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