Hindsight bias and outcome-consistent thoughts when observing and making service provider decisions
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References listed on IDEAS
- Meyers-Levy, Joan & Peracchio, Laura A, 1995. " Understanding the Effects of Color: How the Correspondence between Available and Required Resources Affects Attitudes," Journal of Consumer Research, Oxford University Press, vol. 22(2), pages 121-138, September.
- Christensen-Szalanski, Jay J. J. & Willham, Cynthia Fobian, 1991. "The hindsight bias: A meta-analysis," Organizational Behavior and Human Decision Processes, Elsevier, vol. 48(1), pages 147-168, February.
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- Palmeira, Mauricio & Spassova, Gerri & Keh, Hean Tat, 2015. "Other-serving bias in advice-taking: When advisors receive more credit than blame," Organizational Behavior and Human Decision Processes, Elsevier, vol. 130(C), pages 13-25.
- Fessel, Florian & Epstude, Kai & Roese, Neal J., 2009. "Hindsight bias redefined: It's about time," Organizational Behavior and Human Decision Processes, Elsevier, vol. 110(1), pages 56-64, September.
- repec:eee:crpeac:v:19:y:2008:i:7:p:1020-1033 is not listed on IDEAS
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