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Post-disaster coping and recovery: The role of perceived changes in the retail facilities

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  • Liu, Chuanlan
  • Black, William C.
  • Lawrence, Frances C.
  • Garrison, M.E. Betsy

Abstract

This study focuses on understanding the role of the retail facilities in post-disaster coping and recovery. A conceptual model integrates Social Cognitive Theory and the Conservation of Resources framework and tests relationships among perceived changes in retail facilities, financial constraints, individual coping self-efficacy, and satisfaction with living conditions. A self-administered questionnaire collected data from respondents directly impacted by Hurricane Katrina in the greater New Orleans area. Structural equation modeling tests the hypothesized relationships. Findings indicate that individuals' coping self-efficacy buffers the negative effects of perceived damage to the retail facilities and financial constraints. These same factors also influence individuals' satisfaction with living conditions. Findings provide implications for retail recovery and public policy.

Suggested Citation

  • Liu, Chuanlan & Black, William C. & Lawrence, Frances C. & Garrison, M.E. Betsy, 2012. "Post-disaster coping and recovery: The role of perceived changes in the retail facilities," Journal of Business Research, Elsevier, vol. 65(5), pages 641-647.
    • Handle: RePEc:eee:jbrese:v:65:y:2012:i:5:p:641-647
    DOI: 10.1016/j.jbusres.2011.03.004
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    Cited by:

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    2. Morrish, Sussie C. & Jones, Rosalind, 2020. "Post-disaster business recovery: An entrepreneurial marketing perspective," Journal of Business Research, Elsevier, vol. 113(C), pages 83-92.
    3. Hendrik Meyer-Ohle, 2021. "Business models, stakeholders and capabilities in coping with societal grand challenges: the case of Japan’s convenience stores," Asian Business & Management, Palgrave Macmillan, vol. 20(4), pages 465-487, September.
    4. Abbas Ostadtaghizadeh & Ali Ardalan & Douglas Paton & Hamidreza Khankeh & Hossain Jabbari, 2016. "Community disaster resilience: a qualitative study on Iranian concepts and indicators," Natural Hazards: Journal of the International Society for the Prevention and Mitigation of Natural Hazards, Springer;International Society for the Prevention and Mitigation of Natural Hazards, vol. 83(3), pages 1843-1861, September.
    5. David Dyason & Peter Fieger & Girish Prayag & C. Michael Hall, 2022. "The Triple Blow Effect: Retailing in an Era of Disasters and Pandemics—The Case of Christchurch, New Zealand," Sustainability, MDPI, vol. 14(3), pages 1-16, February.
    6. Diogo Hildebrand & Yoshiko Demotta & Sankar Sen & Ana Valenzuela, 2017. "Consumer Responses to Corporate Social Responsibility (CSR) Contribution Type," Grenoble Ecole de Management (Post-Print) hal-01576949, HAL.

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