Patient satisfaction with care is associated with personal choice of physician
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- Hall, Judith A. & Dornan, Michael C., 1990. "Patient sociodemographic characteristics as predictors of satisfaction with medical care: A meta-analysis," Social Science & Medicine, Elsevier, vol. 30(7), pages 811-818, January.
- Kersnik, Janko, 2001. "Determinants of customer satisfaction with the health care system, with the possibility to choose a personal physician and with a family doctor in a transition country," Health Policy, Elsevier, vol. 57(2), pages 155-164, August.