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Determinants of customer satisfaction with the health care system, with the possibility to choose a personal physician and with a family doctor in a transition country


  • Kersnik, Janko


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  • Kersnik, Janko, 2001. "Determinants of customer satisfaction with the health care system, with the possibility to choose a personal physician and with a family doctor in a transition country," Health Policy, Elsevier, vol. 57(2), pages 155-164, August.
  • Handle: RePEc:eee:hepoli:v:57:y:2001:i:2:p:155-164

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    References listed on IDEAS

    1. Grielen, Saskia J. & Boerma, Wienke G. W. & Groenewegen, Peter P., 2000. "Science in practice: can health care reform projects in central and eastern Europe be evaluated systematically?," Health Policy, Elsevier, vol. 53(2), pages 73-89, September.
    2. vab, Igor, 1995. "Primary health care reform in Slovenia: First results," Social Science & Medicine, Elsevier, vol. 41(1), pages 141-144, July.
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    Cited by:

    1. Luck, J. & Peabody, J.W. & DeMaria, L.M. & Alvarado, C.S. & Menon, R., 2014. "Patient and provider perspectives on quality and health system effectiveness in a transition economy: Evidence from Ukraine," Social Science & Medicine, Elsevier, vol. 114(C), pages 57-65.
    2. Baji, Petra & Pavlova, Milena & Gulácsi, LászlÓ & Groot, Wim, 2011. "User fees for public health care services in Hungary: Expectations, experience, and acceptability from the perspectives of different stakeholders," Health Policy, Elsevier, vol. 102(2), pages 255-262.
    3. Kalda, R. & Polluste, K. & Lember, M., 2003. "Patient satisfaction with care is associated with personal choice of physician," Health Policy, Elsevier, vol. 64(1), pages 55-62, April.
    4. Klemenc-Ketis, Zalika & Petek, Davorina & Kersnik, Janko, 2012. "Association between family doctors’ practices characteristics and patient evaluation of care," Health Policy, Elsevier, vol. 106(3), pages 269-275.

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