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Investigating purchasing-sequence patterns for financial services using Markov, MTD and MTDg models

  • Prinzie, Anita
  • Van den Poel, Dirk

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Article provided by Elsevier in its journal European Journal of Operational Research.

Volume (Year): 170 (2006)
Issue (Month): 3 (May)
Pages: 710-734

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Handle: RePEc:eee:ejores:v:170:y:2006:i:3:p:710-734
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  1. Baesens, Bart & Verstraeten, Geert & Van den Poel, Dirk & Egmont-Petersen, Michael & Van Kenhove, Patrick & Vanthienen, Jan, 2004. "Bayesian network classifiers for identifying the slope of the customer lifecycle of long-life customers," European Journal of Operational Research, Elsevier, vol. 156(2), pages 508-523, July.
  2. Van den Poel, Dirk & Lariviere, Bart, 2004. "Customer attrition analysis for financial services using proportional hazard models," European Journal of Operational Research, Elsevier, vol. 157(1), pages 196-217, August.
  3. Berger, Allen N. & Demsetz, Rebecca S. & Strahan, Philip E., 1999. "The consolidation of the financial services industry: Causes, consequences, and implications for the future," Journal of Banking & Finance, Elsevier, vol. 23(2-4), pages 135-194, February.
  4. C. S. Wong & W. K. Li, 2000. "On a mixture autoregressive model," Journal of the Royal Statistical Society Series B, Royal Statistical Society, vol. 62(1), pages 95-115.
  5. Berger, Allen N., 2003. "The efficiency effects of a single market for financial services in Europe," European Journal of Operational Research, Elsevier, vol. 150(3), pages 466-481, November.
  6. Bollerslev, Tim & Chou, Ray Y. & Kroner, Kenneth F., 1992. "ARCH modeling in finance : A review of the theory and empirical evidence," Journal of Econometrics, Elsevier, vol. 52(1-2), pages 5-59.
  7. Wallace J. Hopp, 1987. "A Sequential Model of R&D Investment Over an Unbounded Time Horizon," Management Science, INFORMS, vol. 33(4), pages 500-508, April.
  8. Stafford, Edward Jr. & Kasulis, Jack J. & Lusch, Robert F., 1982. "Consumer behavior in accumulating household financial assets," Journal of Business Research, Elsevier, vol. 10(4), pages 397-417, December.
  9. Hauser, John R & Urban, Glen L, 1986. " The Value Priority Hypotheses for Consumer Budget Plans," Journal of Consumer Research, Oxford University Press, vol. 12(4), pages 446-62, March.
  10. Clarke, Yvonne & Soutar, Geoffrey N, 1982. " Consumer Acquisition Patterns for Durable Goods: Australian Evidence," Journal of Consumer Research, Oxford University Press, vol. 8(4), pages 456-60, March.
  11. Leo Katz & Charles Proctor, 1959. "The concept of configuration of interpersonal relations in a group as a time-dependent stochastic process," Psychometrika, Springer;The Psychometric Society, vol. 24(4), pages 317-327, December.
  12. B. Larivière & D. Van Den Poel, 2004. "Investigating the role of product features in preventing customer churn, by using survival analysis and choice modeling: The case of financial services," Working Papers of Faculty of Economics and Business Administration, Ghent University, Belgium 04/223, Ghent University, Faculty of Economics and Business Administration.
  13. Kasulis, Jack J & Lusch, Robert F & Stafford, Edward F, Jr, 1979. " Consumer Acquisition Patterns for Durable Goods," Journal of Consumer Research, Oxford University Press, vol. 6(1), pages 47-57, June.
  14. Hebden, J J & Pickering, J F, 1974. "Patterns of Acquisition of Consumer Durables," Oxford Bulletin of Economics and Statistics, Department of Economics, University of Oxford, vol. 36(2), pages 67-94, May.
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