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Examination of Psychological Processes Underlying Resistance to Persuasion

Citations

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Cited by:

  1. Bacile, Todd J. & Wolter, Jeremy S. & Allen, Alexis M. & Xu, Pei, 2018. "The Effects of Online Incivility and Consumer-to-Consumer Interactional Justice on Complainants, Observers, and Service Providers During Social Media Service Recovery," Journal of Interactive Marketing, Elsevier, vol. 44(C), pages 60-81.
  2. Mochon, Daniel & Schwartz, Janet, 2024. "The confrontation effect: When users engage more with ideology-inconsistent content online," Organizational Behavior and Human Decision Processes, Elsevier, vol. 185(C).
  3. KUMRU Uyar & YUNUS Dursun, 2015. "Consumer Ethnocentrism And Brand Name Evaluations," Revista Economica, Lucian Blaga University of Sibiu, Faculty of Economic Sciences, vol. 67(1), pages 80-89, February.
  4. Myunghoon Kang & Chunho Park & Jisung Yoon & Greg Chih-Hsin Sheen, 2025. "Partisan attitudes and the motivation behind the spread of misleading information," Humanities and Social Sciences Communications, Palgrave Macmillan, vol. 12(1), pages 1-12, December.
  5. Lyons, Benjamin A. & Merola, Vittorio & Reifler, Jason, 2020. "Shifting medical guidelines: Compliance and spillover effects for revised antibiotic recommendations," Social Science & Medicine, Elsevier, vol. 255(C).
  6. Bernardo Andretti & Yan Vieites & Guilherme A. Ramos & Larissa Elmor & Eduardo B. Andrade, 2024. "Underestimations of the income-based ecological footprint inequality," Climatic Change, Springer, vol. 177(4), pages 1-25, April.
  7. Omar Merlo & Andreas B. Eisingerich & Wayne D. Hoyer, 2024. "Immunizing customers against negative brand-related information," Journal of the Academy of Marketing Science, Springer, vol. 52(1), pages 140-163, January.
  8. Yagang Zhao & Binli Tang & Xiaojie Yang & Jeroen Nawijn, 2024. "How Review Valence Shapes Visit Intention: Affective Commitment and Destination Reputation," Sustainability, MDPI, vol. 16(9), pages 1-18, April.
  9. Zeeshan Ullah, 2023. "The determinants and performance outcome of the firm's capacity to maintain customer loyalty," Sustainable Development, John Wiley & Sons, Ltd., vol. 31(1), pages 265-279, February.
  10. Andrew E. Wilson & Michael D. Giebelhausen & Michael K. Brady, 2017. "Negative word of mouth can be a positive for consumers connected to the brand," Journal of the Academy of Marketing Science, Springer, vol. 45(4), pages 534-547, July.
  11. Jihye Park & H. Rao Unnava, 2024. "A double-edged sword: the effect of brand self-regulatory messages on brand attitude in the U.S," Journal of Brand Management, Palgrave Macmillan, vol. 31(5), pages 482-501, September.
  12. Alisa Frik & Luigi Mittone, 2016. "Factors Influencing the Perceived Websites' Privacy Trustworthiness and Users' Purchase Intentions," CEEL Working Papers 1609, Cognitive and Experimental Economics Laboratory, Department of Economics, University of Trento, Italia.
  13. Gonzalez-Vallejo, Claudia & Reid, Aaron A., 2006. "Quantifying persuasion effects on choice with the decision threshold of the stochastic choice model," Organizational Behavior and Human Decision Processes, Elsevier, vol. 100(2), pages 250-267, July.
  14. Kwon, Wi-Suk & Englis, Basil & Mann, Manveer, 2016. "Are third-party green–brown ratings believed?: The role of prior brand loyalty and environmental concern," Journal of Business Research, Elsevier, vol. 69(2), pages 815-822.
  15. Manfred Bruhn & Verena Schoenmüller & Daniela Schäfer & Simon Reumer, 2012. "Markenintimität (Brand Intimacy) von Konsumenten — Konzeptualisierung, Determinanten und Wirkungen, mit empirischen Befunden," Schmalenbach Journal of Business Research, Springer, vol. 64(6), pages 590-629, September.
  16. Khantimirov, Denis & Karande, Kiran, 2018. "Complaint as a persuasion attempt: Front line employees’ perceptions of complaint legitimacy," Journal of Retailing and Consumer Services, Elsevier, vol. 43(C), pages 68-76.
  17. Lasarov, Wassili & Mai, Robert & García de Frutos, Nieves & Egea, José Manuel Ortega & Hoffmann, Stefan, 2019. "Counter-arguing as barriers to environmentally motivated consumption reduction: A multi-country study," International Journal of Research in Marketing, Elsevier, vol. 36(2), pages 281-305.
  18. Mohammadreza Mousavizadeh & Mehrdad Koohikamali & Mohammad Salehan & Dam J. Kim, 2022. "An Investigation of Peripheral and Central Cues of Online Customer Review Voting and Helpfulness through the Lens of Elaboration Likelihood Model," Information Systems Frontiers, Springer, vol. 24(1), pages 211-231, February.
  19. Shuili Du & C. B. Bhattacharya & Sankar Sen, 2011. "Corporate Social Responsibility and Competitive Advantage: Overcoming the Trust Barrier," Management Science, INFORMS, vol. 57(9), pages 1528-1545, March.
  20. Jabeen, Fauzia & Kaur, Puneet & Talwar, Shalini & Malodia, Suresh & Dhir, Amandeep, 2022. "I love you, but you let me down! How hate and retaliation damage customer-brand relationship," Technological Forecasting and Social Change, Elsevier, vol. 174(C).
  21. Weitzl, Wolfgang J. & Einwiller, Sabine A., 2020. "Profiling (un-)committed online complainants: Their characteristics and post-webcare reactions," Journal of Business Research, Elsevier, vol. 117(C), pages 740-753.
  22. Kwon, Wi-Suk & Lennon, Sharron J., 2009. "What induces online loyalty? Online versus offline brand images," Journal of Business Research, Elsevier, vol. 62(5), pages 557-564, May.
  23. Sergio Andres Osuna Ramirez & Cleopatra Veloutsou & Anna Morgan-Thomas, 2017. "A Systematic Literature Review of Brand Commitment: Definitions, Perspectives and Dimensions," Athens Journal of Business & Economics, Athens Institute for Education and Research (ATINER), vol. 3(3), pages 305-332, July.
  24. Li, Xiaolin & Rao, Raghunath Singh & Narasimhan, Om & Gao, Xing, 2022. "Stay positive or go negative? Memory imperfections and messaging strategy," International Journal of Research in Marketing, Elsevier, vol. 39(4), pages 1127-1149.
  25. Breffni M Noone & Kelly A McGuire, 2016. "Impact of attitudinal loyalty on the frequent unmanaged business traveler’s use of price and consumer reviews in hotel choice," Journal of Revenue and Pricing Management, Palgrave Macmillan, vol. 15(1), pages 20-36, February.
  26. Gopinath, Mahesh & Nyer, Prashanth U., 2009. "The effect of public commitment on resistance to persuasion: The influence of attitude certainty, issue importance, susceptibility to normative influence, preference for consistency and source proximi," International Journal of Research in Marketing, Elsevier, vol. 26(1), pages 60-68.
  27. Choi, Jungsil & Madhavaram, Sreedhar R. & Park, Hyun Young, 2020. "The Role of Hedonic and Utilitarian Motives on the Effectiveness of Partitioned Pricing," Journal of Retailing, Elsevier, vol. 96(2), pages 251-265.
  28. Micael-Lee Johnstone & Lay Tan, 2015. "Exploring the Gap Between Consumers’ Green Rhetoric and Purchasing Behaviour," Journal of Business Ethics, Springer, vol. 132(2), pages 311-328, December.
  29. Deng, Huixin & Yang, Shaoguang & Jin, Liyin, 2025. "Too assertive to recommend: The effect of assertive tone on referral behavior," Journal of Retailing, Elsevier, vol. 101(1), pages 40-54.
  30. Kwon, Wi-Suk & Lennon, Sharron J., 2009. "Reciprocal Effects Between Multichannel Retailers’ Offline and Online Brand Images," Journal of Retailing, Elsevier, vol. 85(3), pages 376-390.
  31. Furst, Rodrigo & Goldszmidt, Rafael & Andrade, Eduardo B. & Vieites, Yan & Andretti, Bernardo & Ramos, Guilherme A., 2024. "Longitudinal attenuation in political polarization: Evidence from COVID-19 vaccination adherence in Brazil," Social Science & Medicine, Elsevier, vol. 348(C).
  32. Melinda Majláth, 2014. "Does Reading Comments Depend on Personality? - Results of an Empirical Study," Proceedings- 11th International Conference on Mangement, Enterprise and Benchmarking (MEB 2014),, Óbuda University, Keleti Faculty of Business and Management.
  33. Ying Gao & Yuxin Tian & Shaofeng Yuan, 2024. "Linking Workplace Unfairness with Urban Withdrawal Intentions: The Moderating Role of Urban Identification," SAGE Open, , vol. 14(3), pages 21582440241, September.
  34. Harald Van Heerde & Kristiaan Helsen & Marnik G. Dekimpe, 2007. "The Impact of a Product-Harm Crisis on Marketing Effectiveness," Marketing Science, INFORMS, vol. 26(2), pages 230-245, 03-04.
  35. Li, Xiaolin & Singh Rao, Raghunath & Narasimhan, Om & Gao, Xing, 2022. "Stay positive or go negative? Memory imperfections and messaging strategy," LSE Research Online Documents on Economics 113556, London School of Economics and Political Science, LSE Library.
  36. Khare, Adwait & Labrecque, Lauren I. & Asare, Anthony K., 2011. "The Assimilative and Contrastive Effects of Word-of-Mouth Volume: An Experimental Examination of Online Consumer Ratings," Journal of Retailing, Elsevier, vol. 87(1), pages 111-126.
  37. Marius Johnen & Oliver Schnittka, 2019. "When pushing back is good: the effectiveness of brand responses to social media complaints," Journal of the Academy of Marketing Science, Springer, vol. 47(5), pages 858-878, September.
  38. Shang, Wenjing & Hooker, Neal H., 2006. "Scales or Stars? Consumer Preferences for Food Quality Signals," 2006 Annual meeting, July 23-26, Long Beach, CA 21237, American Agricultural Economics Association (New Name 2008: Agricultural and Applied Economics Association).
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