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Doctor-patient communication: A review of the literature

Citations

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Cited by:

  1. Hardman, Doug & Geraghty, Adam W.A. & Lown, Mark & Bishop, Felicity L., 2020. "Subjunctive medicine: Enacting efficacy in general practice," Social Science & Medicine, Elsevier, vol. 245(C).
  2. Chandwani, Rajesh & Sharma, Dheeraj, 2015. "Managing Emotions: Emotional Labor or Emotional Enrichment," IIMA Working Papers WP2015-03-42, Indian Institute of Management Ahmedabad, Research and Publication Department.
  3. repec:plo:pone00:0201699 is not listed on IDEAS
  4. Rashmi Ananth Pai, 2013. "Patient Perception of Health Care Services: A Comparative Study," Journal of Social and Development Sciences, AMH International, vol. 4(12), pages 526-528.
  5. Miller, Nancy & Weinstein, Marcie, 2007. "Participation and knowledge related to a nursing home admission decision among a working age population," Social Science & Medicine, Elsevier, vol. 64(2), pages 303-313, January.
  6. Sorin Ursoniu & Costela Lacrimioara Serban & Catalina Giurgi-Oncu & Ioana Alexandra Rivis & Adina Bucur & Ana-Cristina Bredicean & Ion Papava, 2021. "Validation of the Romanian Version of the Toronto Empathy Questionnaire (TEQ) among Undergraduate Medical Students," IJERPH, MDPI, vol. 18(24), pages 1-15, December.
  7. Mittal, Vikas & Huppertz, John W. & Khare, Adwait, 2008. "Customer complaining: The role of tie strength and information control," Journal of Retailing, Elsevier, vol. 84(2), pages 195-204.
  8. Mélanie Sustersic & Aurélie Gauchet & Anaïs Kernou & Charlotte Gibert & Alison Foote & Céline Vermorel & Jean-Luc Bosson, 2018. "A scale assessing doctor-patient communication in a context of acute conditions based on a systematic review," PLOS ONE, Public Library of Science, vol. 13(2), pages 1-16, February.
  9. Muluneh Demissie Sisay, 2025. "Power and Ideology in Doctor-Patient Discourse: A Critical Analysis of Interactions at Woldia Hospital, North Eastern Ethiopia," International Journal of Research and Innovation in Social Science, International Journal of Research and Innovation in Social Science (IJRISS), vol. 9(8), pages 6730-6749, August.
  10. Liyanagunawardena, Supuni, 2023. "Wrangling for health: Moving beyond ‘tinkering’ to struggling against the odds," Social Science & Medicine, Elsevier, vol. 320(C).
  11. Iedema, Roderick Aren Michael & Jorm, Christine & Long, Debbi & Braithwaite, Jeffrey & Travaglia, Jo & Westbrook, Mary, 2006. "Turning the medical gaze in upon itself: Root cause analysis and the investigation of clinical error," Social Science & Medicine, Elsevier, vol. 62(7), pages 1605-1615, April.
  12. Stavros Sindakis, 2015. "Corporate Venturing and Customer-Driven Innovation in the Mental Health-Care Market: a Review of the Literature and Development of a Conceptual Framework," Journal of the Knowledge Economy, Springer;Portland International Center for Management of Engineering and Technology (PICMET), vol. 6(4), pages 1013-1033, December.
  13. Arthur S. Elstein & Dennis G. Fryback & Milton C. Weinstein & Stephen G. Pauker & Margaret Holmes-Rovner & Mark J. Young & Michael J. Barry & Mark H. Eckman & M. G. Myriam Hunink & Joel Tsevat & John , 2004. "Presidential Reflections on the 25th Anniversary of the Society for Medical Decision Making," Medical Decision Making, , vol. 24(4), pages 408-420, August.
  14. Beach, Wayne A. & Easter, David W. & Good, Jeffrey S. & Pigeron, Elisa, 2005. "Disclosing and responding to cancer "fears" during oncology interviews," Social Science & Medicine, Elsevier, vol. 60(4), pages 893-910, February.
  15. Ludmila Marcinowicz & Teresa Pawlikowska & Jerzy Konstantynowicz & Slawomir Chlabicz, 2014. "New Insight into the Role of Patients During Medical Appointments: A Synthesis of Three Qualitative Studies," The Patient: Patient-Centered Outcomes Research, Springer;International Academy of Health Preference Research, vol. 7(3), pages 313-318, September.
  16. Stefanini, Alessandro & Aloini, Davide & Gloor, Peter & Pochiero, Federica, 2021. "Patient satisfaction in emergency department: Unveiling complex interactions by wearable sensors," Journal of Business Research, Elsevier, vol. 129(C), pages 600-611.
  17. Ring, Adele & Dowrick, Christopher F. & Humphris, Gerry M. & Davies, John & Salmon, Peter, 2005. "The somatising effect of clinical consultation: What patients and doctors say and do not say when patients present medically unexplained physical symptoms," Social Science & Medicine, Elsevier, vol. 61(7), pages 1505-1515, October.
  18. Archontissa Maria Kanavaki & Courtney Jane Lightfoot & Jared Palmer & Thomas James Wilkinson & Alice Caroline Smith & Ceri Rhiannon Jones, 2021. "Kidney Care during COVID-19 in the UK: Perspectives of Healthcare Professionals on Impacts on Care Quality and Staff Well-Being," IJERPH, MDPI, vol. 19(1), pages 1-14, December.
  19. Mengling Yan & Hongying Tan & Luxue Jia & Umair Akram, 2020. "The Antecedents of Poor Doctor-Patient Relationship in Mobile Consultation: A Perspective from Computer-Mediated Communication," IJERPH, MDPI, vol. 17(7), pages 1-16, April.
  20. Xinyi Lu & Runtong Zhang & Xiaomin Zhu, 2019. "An Empirical Study on Patients’ Acceptance of Physician-Patient Interaction in Online Health Communities," IJERPH, MDPI, vol. 16(24), pages 1-10, December.
  21. Blume, Andreas & Noussair, Charles N. & Ye, Bohan, 2024. "Fragile meaning - an experiment," Journal of Economic Theory, Elsevier, vol. 216(C).
  22. Gibson, Mark & Neil Jenkings, K. & Wilson, Rob & Purves, Ian, 2006. "Verbal prescribing in general practice consultations," Social Science & Medicine, Elsevier, vol. 63(6), pages 1684-1698, September.
  23. Donald A. Redelmeier & Eldar Shafir & Prince S. Aujla, 2001. "The Beguiling Pursuit of More Information," Medical Decision Making, , vol. 21(5), pages 376-381, October.
  24. Charlotte T. Lee & Susanne Phillips & Susan Tiso & Camille Fitzpatrick, 2019. "Exploring Interpersonal Relationships in a Nurse-Managed Clinic and Their Impact on Clinical Outcomes," SAGE Open, , vol. 9(3), pages 21582440198, July.
  25. Linlin Jing & Wei Shan & Richard Evans & Xiaoxiao Shi, 2026. "To continue consultation or not? How physicians’ information cues affect patients continued online consultation behavior," Electronic Commerce Research, Springer, vol. 26(1), pages 929-963, February.
  26. Sjaak Molenaar & Mirjam A.G. Sprangers & Fenna C.E. Postma-Schuit & Emiel J. Th. Rutgers & Josje Noorlander & Joop Hendriks & Hanneke C.J.M. De Haes, 2000. "Interpretive Review : Feasibility and Effects of Decision Aids," Medical Decision Making, , vol. 20(1), pages 112-127, January.
  27. Tom Tyler & Avital Mentovich & Sagarika Satyavada, 2014. "What motivates adherence to medical recommendations? The procedural justice approach to gaining deference in the medical arena," Regulation & Governance, John Wiley & Sons, vol. 8(3), pages 350-370, September.
  28. Pavani Rangachari & Kathleen R. May & Lara M. Stepleman & Martha S. Tingen & Stephen Looney & Yan Liang & Nicole Rockich-Winston & R. Karl Rethemeyer, 2019. "Measurement of Key Constructs in a Holistic Framework for Assessing Self-Management Effectiveness of Pediatric Asthma," IJERPH, MDPI, vol. 16(17), pages 1-25, August.
  29. Blume, Andreas, 2018. "Failure of common knowledge of language in common-interest communication games," Games and Economic Behavior, Elsevier, vol. 109(C), pages 132-155.
  30. Gordon, Howard S. & Street, Richard Jr. & Adam Kelly, P. & Souchek, Julianne & Wray, Nelda P., 2005. "Physician-patient communication following invasive procedures: an analysis of post-angiogram consultations," Social Science & Medicine, Elsevier, vol. 61(5), pages 1015-1025, September.
  31. Thomas, Felicity & Aggleton, Peter & Anderson, Jane, 2010. "'Experts', 'partners' and 'fools': Exploring agency in HIV treatment seeking among African migrants in London," Social Science & Medicine, Elsevier, vol. 70(5), pages 736-743, March.
  32. Tian, Xiaoli & Zhang, Sai, 2022. "Expert or experiential knowledge? How knowledge informs situated action in childcare practices," Social Science & Medicine, Elsevier, vol. 307(C).
  33. Fraser, Suzanne & Fomiatti, Renae & Moore, David & Seear, Kate & Aitken, Campbell, 2020. "Is another relationship possible? Connoisseurship and the doctor–patient relationship for men who consume performance and image-enhancing drugs," Social Science & Medicine, Elsevier, vol. 246(C).
  34. Vrana, Scott R. & Vrana, Dylan T. & Penner, Louis A. & Eggly, Susan & Slatcher, Richard B. & Hagiwara, Nao, 2018. "Latent Semantic Analysis: A new measure of patient-physician communication," Social Science & Medicine, Elsevier, vol. 198(C), pages 22-26.
  35. Timmermans, Stefan & Tietbohl, Caroline, 2018. "Fifty years of sociological leadership at Social Science and Medicine," Social Science & Medicine, Elsevier, vol. 196(C), pages 209-215.
  36. Geddes, Deanna & Lindebaum, Dirk, 2020. "Unpacking the ‘why’ behind strategic emotion expression at work: A narrative review and proposed taxonomy," European Management Journal, Elsevier, vol. 38(5), pages 708-722.
  37. Peretti-Watel, P. & Bendiane, M.K. & Moatti, J.P., 2005. "Attitudes toward palliative care, conceptions of euthanasia and opinions about its legalization among French physicians," Social Science & Medicine, Elsevier, vol. 60(8), pages 1781-1793, April.
  38. Morse, Patrick & Sweeny, Kate & Legg, Angela M., 2015. "A situational construal approach to healthcare experiences," Social Science & Medicine, Elsevier, vol. 138(C), pages 170-178.
  39. Pinika Patel & Sarah Bernays & Hankiz Dolan & Danielle Marie Muscat & Lyndal Trevena, 2021. "Communication Experiences in Primary Healthcare with Refugees and Asylum Seekers: A Literature Review and Narrative Synthesis," IJERPH, MDPI, vol. 18(4), pages 1-18, February.
  40. Jae-Hyun Kim & Eun-Cheol Park, 2019. "Can diabetes patients seeking a second hospital get better care? Results from nested case–control study," PLOS ONE, Public Library of Science, vol. 14(1), pages 1-10, January.
  41. Rhona Hogg & Janet Hanley & Pam Smith, 2018. "Learning lessons from the analysis of patient complaints relating to staff attitudes, behaviour and communication, using the concept of emotional labour," Journal of Clinical Nursing, John Wiley & Sons, vol. 27(5-6), pages 1004-1012, March.
  42. Garroutte, Eva Marie & Sarkisian, Natalia & Goldberg, Jack & Buchwald, Dedra & Beals, Janette, 2008. "Perceptions of medical interactions between healthcare providers and American Indian older adults," Social Science & Medicine, Elsevier, vol. 67(4), pages 546-556, August.
  43. Moumjid, Nora & Gafni, Amiram & Bremond, Alain & Carrere, Marie-Odile, 2007. "Seeking a second opinion: Do patients need a second opinion when practice guidelines exist?," Health Policy, Elsevier, vol. 80(1), pages 43-50, January.
  44. Greenhalgh, Trisha & Robb, Nadia & Scambler, Graham, 2006. "Communicative and strategic action in interpreted consultations in primary health care: A Habermasian perspective," Social Science & Medicine, Elsevier, vol. 63(5), pages 1170-1187, September.
  45. Solomon, Josie & Knapp, Peter & Raynor, D.K. & Atkin, Karl, 2013. "Worlds apart? An exploration of prescribing and medicine-taking decisions by patients, GPs and local policy makers," Health Policy, Elsevier, vol. 112(3), pages 264-272.
  46. repec:plo:pone00:0112637 is not listed on IDEAS
  47. Patsy Kenny & Sue Quine & Alan Shiell & Sue Cameron, 1997. "Participation in treatment decision making by women with early stage breast cancer: a qualitative approach - Report to the NSW Cancer Council, CHERE Project Report No 5," Research Reports 5, CHERE, University of Technology, Sydney.
  48. Roscigno, Cecelia I. & Savage, Teresa A. & Grant, Gerald & Philipsen, Gerry, 2013. "How healthcare provider talk with parents of children following severe traumatic brain injury is perceived in early acute care," Social Science & Medicine, Elsevier, vol. 90(C), pages 32-39.
  49. Wade, Julia & Donovan, Jenny L. & Athene Lane, J. & Neal, David E. & Hamdy, Freddie C., 2009. "It's not just what you say, it's also how you say it: Opening the 'black box' of informed consent appointments in randomised controlled trials," Social Science & Medicine, Elsevier, vol. 68(11), pages 2018-2028, June.
  50. Yalin Su & Junli Zhang & Xiaodan Yu, 2026. "Understanding Patient Satisfaction in Online Healthcare: A Study from Doctor-Patient Interaction Perspective," Annals of Data Science, Springer, vol. 13(2), pages 501-521, April.
  51. Flynn, Kathryn E. & Smith, Maureen A. & Vanness, David, 2006. "A typology of preferences for participation in healthcare decision making," Social Science & Medicine, Elsevier, vol. 63(5), pages 1158-1169, September.
  52. Liu, Xiaoxiao & Ben Liu, Qianqian, 2024. "Superior medical resources or geographic proximity? The joint effects of regional medical resource disparity, geographic distance, and cultural differences on online medical consultation," Social Science & Medicine, Elsevier, vol. 350(C).
  53. Luís Duarte & Luís Carriço, 2016. "Designing for geo-referenced in-situ therapeutic scenarios," Information Systems Frontiers, Springer, vol. 18(1), pages 103-123, February.
  54. Tutton, Richard, 2012. "Personalizing medicine: Futures present and past," Social Science & Medicine, Elsevier, vol. 75(10), pages 1721-1728.
  55. Street Jr., Richard L. & Gordon, Howard & Haidet, Paul, 2007. "Physicians' communication and perceptions of patients: Is it how they look, how they talk, or is it just the doctor?," Social Science & Medicine, Elsevier, vol. 65(3), pages 586-598, August.
  56. Sestino, Andrea & D'Angelo, Alfredo, 2023. "My doctor is an avatar! The effect of anthropomorphism and emotional receptivity on individuals' intention to use digital-based healthcare services," Technological Forecasting and Social Change, Elsevier, vol. 191(C).
  57. Kluska, Denise, 2012. "Versorgung aus der Ferne: Die Arzt-Patient-Beziehung unter den Bedingungen der Telemedizin," Forschung Aktuell 10/2012, Institut Arbeit und Technik (IAT), Westfälische Hochschule, University of Applied Sciences.
  58. Xuan Liu & Shuqing Zhou & Xiaotong Chi, 2023. "How Do Team-Level and Individual-Level Linguistic Styles Affect Patients’ Emotional Well-Being—Evidence from Online Doctor Teams," IJERPH, MDPI, vol. 20(3), pages 1-21, January.
  59. Udo Schneider, 2002. "Beidseitige Informationsasymmetrien in der Arzt-Patient-Beziehung: Implikationen für die GKV," Vierteljahrshefte zur Wirtschaftsforschung / Quarterly Journal of Economic Research, DIW Berlin, German Institute for Economic Research, vol. 71(4), pages 447-458.
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