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An agile co-creation process for digital servitization: A micro-service innovation approach

Citations

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Cited by:

  1. Chowdhury, Soumyadeb & Ren, Shuang & Richey, Robert Glenn, 2025. "Leveraging artificial intelligence to facilitate green servitization: Resource orchestration and Re-institutionalization perspectives," International Journal of Production Economics, Elsevier, vol. 281(C).
  2. Shen, Lei & Sun, Wanqin & Parida, Vinit, 2023. "Consolidating digital servitization research: A systematic review, integrative framework, and future research directions," Technological Forecasting and Social Change, Elsevier, vol. 191(C).
  3. Mora, Luca & Gerli, Paolo & Ardito, Lorenzo & Messeni Petruzzelli, Antonio, 2023. "Smart city governance from an innovation management perspective: Theoretical framing, review of current practices, and future research agenda," Technovation, Elsevier, vol. 123(C).
  4. Abou-Foul, Mohamad & Ruiz-Alba, Jose L. & López-Tenorio, Pablo J., 2023. "The impact of artificial intelligence capabilities on servitization: The moderating role of absorptive capacity-A dynamic capabilities perspective," Journal of Business Research, Elsevier, vol. 157(C).
  5. Pedro E. Minaya & Lucía Avella & Juan A. Trespalacios, 2024. "Synthesizing three decades of digital servitization: a systematic literature review and conceptual framework proposal," Service Business, Springer;Pan-Pacific Business Association, vol. 18(2), pages 193-222, June.
  6. Tian, Jiamian & Coreynen, Wim & Matthyssens, Paul & Shen, Lei, 2022. "Platform-based servitization and business model adaptation by established manufacturers," Technovation, Elsevier, vol. 118(C).
  7. Serena Galvani & Elisa Carloni & Roberta Bocconcelli & Alessandro Pagano, 2022. "From After-Sales to Advanced Services: A Network Analysis on the Impacts of Digital Servitization Evolution," Sustainability, MDPI, vol. 14(14), pages 1-19, July.
  8. Hossain, Mohammad Rokibul & Akhter, Fahmida & Sultana, Mir Misnad, 2022. "SMEs in Covid-19 Crisis and Combating Strategies: A Systematic Literature Review (SLR) and A Case from Emerging Economy," Operations Research Perspectives, Elsevier, vol. 9(C).
  9. Plekhanov, Dmitry & Franke, Henrik & Netland, Torbjørn H., 2023. "Digital transformation: A review and research agenda," European Management Journal, Elsevier, vol. 41(6), pages 821-844.
  10. Zhou, Tao & Li, Kai & Liu, Bohai & Xie, Fulong & Xu, Liping & Zhang, Han, 2025. "Competitive strategies in digital service capability: Self-Development vs. Cooperation," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 202(C).
  11. Sjödin, David & Parida, Vinit & Kohtamäki, Marko, 2023. "Artificial intelligence enabling circular business model innovation in digital servitization: Conceptualizing dynamic capabilities, AI capacities, business models and effects," Technological Forecasting and Social Change, Elsevier, vol. 197(C).
  12. Yongtao Peng & Jiawei Sun & Yanchao Hou, 2025. "Investigating data value co-creation in the digital servitization ecosystem: An evolutionary game perspective," Electronic Markets, Springer;IIM University of St. Gallen, vol. 35(1), pages 1-24, December.
  13. Sjödin, David & Liljeborg, Alexander & Mutter, Sermed, 2024. "Conceptualizing ecosystem management capabilities: Managing the ecosystem-organization interface," Technological Forecasting and Social Change, Elsevier, vol. 200(C).
  14. Tukiran, Martinus & Sunaryo, Widodo & Ghufron, Nurul & Rusli, Zil Irvan & Dalilah, Elih, 2022. "Public sector management: indispensable facilitating factors in sculpting organizational ambidexterity," MPRA Paper 113982, University Library of Munich, Germany, revised 21 Mar 2022.
  15. Carracedo, Patricia & Puertas, Rosa & Marti, Luisa, 2021. "Research lines on the impact of the COVID-19 pandemic on business. A text mining analysis," Journal of Business Research, Elsevier, vol. 132(C), pages 586-593.
  16. Miehé, Lucas & Palmié, Maximilian & Oghazi, Pejvak, 2023. "Connection successfully established: How complementors use connectivity technologies to join existing ecosystems – Four archetype strategies from the mobility sector," Technovation, Elsevier, vol. 122(C).
  17. Renato Camodeca & Alex Almici, 2021. "Digital Transformation and Convergence toward the 2030 Agenda’s Sustainability Development Goals: Evidence from Italian Listed Firms," Sustainability, MDPI, vol. 13(21), pages 1-18, October.
  18. Bustinza, Oscar F. & Opazo-Basaez, Marco & Tarba, Shlomo, 2022. "Exploring the interplay between Smart Manufacturing and KIBS firms in configuring product-service innovation performance," Technovation, Elsevier, vol. 118(C).
  19. Rakesh Suresh Kulkarni & Satish Krishnan & M. P. Sebastian, 2025. "A Dynamic Perspective to Drive Digital Servitization: A Meta-Synthesis Approach to Understand Interactions Between Key Factors," Information Systems Frontiers, Springer, vol. 27(6), pages 2337-2357, December.
  20. Zhang, Wei & Zhang, Yunjia & Lan, Xuling & Song, Malin, 2025. "“Green BRICS”: How artificial intelligence can build the explicit structure and implicit order of energy transition," Energy Economics, Elsevier, vol. 149(C).
  21. Jovana Mihailović & Biljana Stošić & Radul Milutinović, 2024. "Collaborative servitization in service-oriented company: The case study of telco company," PLOS ONE, Public Library of Science, vol. 19(5), pages 1-20, May.
  22. Naziatul Aziah Mohd Radzi & Normaizatul Akma Saidi & Suziana Hassan & Mohamad Syahrul Nizam Ibrahim & Khai Ern Lee, 2025. "Exploring corporate social responsibility practices in the telecommunications, broadcasting and courier sectors: a comparative industry analysis," Humanities and Social Sciences Communications, Palgrave Macmillan, vol. 12(1), pages 1-16, December.
  23. Marta Ballatore & Hélène Bussy-Socrate, 2024. "Digital Transformation and Innovation for Sustainability: The Role of Tech Companies in Advancing green-technology-based changes in Non-Tech-Intensive Sectors," Post-Print hal-05466936, HAL.
  24. Liming Zhang & Yuxin Yi, 2024. "Network embeddedness and service innovation: the mediating role of knowledge co-creation and the moderating role of digital transformation," Service Business, Springer;Pan-Pacific Business Association, vol. 18(3), pages 523-553, December.
  25. Mosch, Philipp & Schweikl, Stefan & Obermaier, Robert, 2021. "Trapped in the supply chain? Digital servitization strategies and power relations in the case of an industrial technology supplier," International Journal of Production Economics, Elsevier, vol. 236(C).
  26. Dahl, Andrew J. & Peltier, James W. & Swan, Eric L., 2023. "Anticipatory value-in-use in early-stage digital health service transformations: How consumers assess value propositions before and after abrupt, exogenous shocks," Journal of Business Research, Elsevier, vol. 163(C).
  27. Wang, Kang & Sun, Kang & Li, Yifei & Xie, Qian, 2025. "Can digital technology break the financing dilemma of innovative SMEs? Based on the perspective of enterprise innovation," Technological Forecasting and Social Change, Elsevier, vol. 214(C).
  28. Jovanovic, Marin & Sjödin, David & Parida, Vinit, 2022. "Co-evolution of platform architecture, platform services, and platform governance: Expanding the platform value of industrial digital platforms," Technovation, Elsevier, vol. 118(C).
  29. Zhigang Weng & Yubao Cai & Siqi Weng & Chun Zuo, 2024. "Research on the Sustainable Evolution Mechanism of Dual-Dimensional Convergence Innovation in Digital Products," Sustainability, MDPI, vol. 16(16), pages 1-28, August.
  30. Wei, Huiru & Zhang, Jie & Yuan, Kuiran, 2025. "Digital horizons, green futures: How does new-generation artificial intelligence pilot zone drive corporate low-carbon transformation?," Journal of Asian Economics, Elsevier, vol. 100(C).
  31. Chengbin Wang & Minju Chen & Qingyang Wang & Yongyan Fang, 2023. "The study of value network reconstruction and business model innovation driven by entrepreneurial orientation," International Entrepreneurship and Management Journal, Springer, vol. 19(4), pages 2013-2036, December.
  32. Jia, Yibo & Cui, Li & Su, Jingqin & Wu, Lin & Akter, Shahriar & Kumar, Ajay, 2024. "Digital servitization in digital enterprise: Leveraging digital platform capabilities to unlock data value," International Journal of Production Economics, Elsevier, vol. 278(C).
  33. Yibo Jia & Li Cui & Jingqin Su & Lin Wu & Shahriar Akter & Ajay Kumar, 2024. "Digital servitization in digital enterprise: Leveraging digital platform capabilities to unlock data value," Post-Print hal-05531914, HAL.
  34. Josip Stjepandić & Andrej Bašić & Martin Bilušić & Tomislava Majić, 2025. "Sustainable Frugal Innovation in Cultural Heritage for the Production of Decorative Items by Adopting Digital Twin," World, MDPI, vol. 6(4), pages 1-22, October.
  35. Sjödin, David & Parida, Vinit & Palmié, Maximilian & Wincent, Joakim, 2021. "How AI capabilities enable business model innovation: Scaling AI through co-evolutionary processes and feedback loops," Journal of Business Research, Elsevier, vol. 134(C), pages 574-587.
  36. Mero, Joel & Leinonen, Miira & Makkonen, Hannu & Karjaluoto, Heikki, 2022. "Agile logic for SaaS implementation: Capitalizing on marketing automation software in a start-up," Journal of Business Research, Elsevier, vol. 145(C), pages 583-594.
  37. Huikkola, Tuomas & Kohtamäki, Marko & Rabetino, Rodrigo & Makkonen, Hannu & Holtkamp, Philipp, 2022. "Overcoming the challenges of smart solution development: Co-alignment of processes, routines, and practices to manage product, service, and software integration," Technovation, Elsevier, vol. 118(C).
  38. Ai, Mingye & Zhang, Wei & Du, Shurong & Yu, Xiaohan & Bu, Yan, 2024. "The impact of digitalization on the green transformation of China's industrial sectors: The mediating role of green technology innovation and technological transformation," International Review of Economics & Finance, Elsevier, vol. 96(PC).
  39. Nobari, Niloofar & Dehkordi, Ali Mobini, 2023. "Innovation intelligence in managing co-creation process between tech-enabled corporations and startups," Technological Forecasting and Social Change, Elsevier, vol. 186(PB).
  40. Kerry Brown & Ferry Jie & Thi Le & Jalleh Sharafizad & Fleur Sharafizad & Subhadarsini Parida, 2022. "Factors Impacting SME Business Resilience Post-COVID-19," Sustainability, MDPI, vol. 14(22), pages 1-15, November.
  41. Wim Coreynen & Arjen van Witteloostuijn & Johanna Vanderstraeten, 2021. "Toward Servitized Research: An Integrated Approach for Sustainable Product-Service Innovation," Sustainability, MDPI, vol. 13(15), pages 1-21, July.
  42. Vendrell-Herrero, Ferran & Para-González, Lorena & Mascaraque-Ramírez, Carlos & Freixanet, Joan, 2024. "The order of the factors matters: How digital transformation and servitization integrate more efficiently," International Journal of Production Economics, Elsevier, vol. 271(C).
  43. Manu Sharma & Sunil Luthra & Sudhanshu Joshi & Himanshu Joshi, 2022. "Challenges to agile project management during COVID-19 pandemic: an emerging economy perspective," Operations Management Research, Springer, vol. 15(1), pages 461-474, June.
  44. Dai, Guangsong & Zhang, Lanxia & Zhang, Qingqiang & Mao, Mengyu, 2024. "Navigating tensions between value creation and capture in ecosystems," Journal of Business Research, Elsevier, vol. 170(C).
  45. Camel, Afaf & Belhadi, Amine & Kamble, Sachin & Wetzels, Martin & Touriki, Fatima Ezahra, 2025. "Servitizing for sustainability: Leveraging technology-enabled platforms and service innovation for carbon reduction in Africa’s Agri-Food Sector: A dynamic capabilities perspective," Journal of Business Research, Elsevier, vol. 189(C).
  46. Akter, Shahriar & Hossain, Md Afnan & Sajib, Shahriar & Sultana, Saida & Rahman, Mahfuzur & Vrontis, Demetris & McCarthy, Grace, 2023. "A framework for AI-powered service innovation capability: Review and agenda for future research," Technovation, Elsevier, vol. 125(C).
  47. Chirumalla, Koteshwar & Leoni, Luna & Oghazi, Pejvak, 2023. "Moving from servitization to digital servitization: Identifying the required dynamic capabilities and related microfoundations to facilitate the transition," Journal of Business Research, Elsevier, vol. 158(C).
  48. Zhou, Dan & Yan, Tingting & Dai, Weiqi & Feng, Junzheng, 2021. "Disentangling the interactions within and between servitization and digitalization strategies: A service-dominant logic," International Journal of Production Economics, Elsevier, vol. 238(C).
  49. Anna Adamik & Michał Nowicki & Andrius Puksas, 2022. "Energy Oriented Concepts and Other SMART WORLD Trends as Game Changers of Co-Production—Reality or Future?," Energies, MDPI, vol. 15(11), pages 1-38, June.
  50. Geng, Yong & Xiang, Xiaojian & Zhang, Guosheng & Li, Xue, 2024. "Digital transformation along the supply chain: Spillover effects from vertical partnerships," Journal of Business Research, Elsevier, vol. 183(C).
  51. Agarwala, Rashi & Satyanarayana, Krishna & Chandrashekar, Deepak & Srinivasan, R., 2025. "How does a digital business-to-business platform transform logistics management in manufacturing firms? – An examination," Technovation, Elsevier, vol. 141(C).
  52. Dalenogare, Lucas Santos & Le Dain, Marie-Anne & Benitez, Guilherme B. & Ayala, Néstor F. & Frank, Alejandro G., 2022. "Multichannel digital service delivery and service ecosystems: The role of data integration within Smart Product-Service Systems," Technological Forecasting and Social Change, Elsevier, vol. 183(C).
  53. Pantano, Eleonora & Pizzi, Gabriele & Scarpi, Daniele & Dennis, Charles, 2020. "Competing during a pandemic? Retailers’ ups and downs during the COVID-19 outbreak," Journal of Business Research, Elsevier, vol. 116(C), pages 209-213.
  54. Linde, Lina & Sjödin, David & Parida, Vinit & Wincent, Joakim, 2021. "Dynamic capabilities for ecosystem orchestrationA capability-based framework for smart city innovation initiatives," Technological Forecasting and Social Change, Elsevier, vol. 166(C).
  55. David Soto Setzke & Tobias Riasanow & Markus Böhm & Helmut Krcmar, 2023. "Pathways to Digital Service Innovation: The Role of Digital Transformation Strategies in Established Organizations," Information Systems Frontiers, Springer, vol. 25(3), pages 1017-1037, June.
  56. Muhammad Ishfaq Khan & Bushra Shafiq Bangash & Syed Afzal Moshadi Shah & Hamza Shakoor & Noureen Fatima & Abdullah Hamoud Ali Seraj & Jehad Abdallah Atieh Afaneh, 2025. "Leaders, Let’s Get Agile: Examining Project Performance Through Sequential Moderated Mediation of Value Co-Creation and Stakeholder Satisfaction Using the Lens of Agile Leadership," Administrative Sciences, MDPI, vol. 15(11), pages 1-30, October.
  57. Akter, Shahriar & Babu, Mujahid Mohiuddin & Hossain, Md Afnan & Hani, Umme, 2022. "Value co-creation on a shared healthcare platform: Impact on service innovation, perceived value and patient welfare," Journal of Business Research, Elsevier, vol. 140(C), pages 95-106.
  58. Shleha, Waleed & Vaillant, Yancy & Vendrell-Herrero, Ferran, 2023. "Entry mode diversity and closing commercial deals with international customers: The moderating role of advanced servitization," International Business Review, Elsevier, vol. 32(1).
  59. Merín-Rodrigáñez, Joan & Dasí, Àngels & Alegre, Joaquín & Hughes, Mathew, 2025. "Dynamic managerial capabilities for digital transformation in innovative SMEs: What are the effects on new product development performance?," Journal of Business Research, Elsevier, vol. 201(C).
  60. Zichao Yang & Rongrong Pan, 2026. "Product service supply chain decision considering network externality and corporate social responsibility in digital servitization," Electronic Commerce Research, Springer, vol. 26(2), pages 2311-2343, April.
  61. Xinxin Wang & Zeshui Xu & Anran Xiao & Marinko Skare, 2023. "Measuring short- and long-run impacts of COVID19 on the sharing economy and business models," International Entrepreneurship and Management Journal, Springer, vol. 19(3), pages 1341-1366, September.
  62. Raja, Jawwad Z. & Neufang, Isabelle Fabienne & Frandsen, Thomas & Gölgeci, Ismail, 2024. "Working through frame incongruences: A process perspective on (re)framing for digital servitization," Technovation, Elsevier, vol. 129(C).
  63. Rimsha Naeem & Marko Kohtamäki & Vinit Parida, 2025. "Artificial intelligence enabled product–service innovation: past achievements and future directions," Review of Managerial Science, Springer, vol. 19(7), pages 2149-2192, July.
  64. Kohtamäki, Marko & Rabetino, Rodrigo & Einola, Suvi & Parida, Vinit & Patel, Pankaj, 2021. "Unfolding the digital servitization path from products to product-service-software systems: Practicing change through intentional narratives," Journal of Business Research, Elsevier, vol. 137(C), pages 379-392.
  65. Jonas Wirth & Mirko Schneider & Leon Hanselmann & Kira Fink & Stephan Nebauer & Thomas Bauernhansl, 2024. "An Exploratory Analysis of the Current Status and Potential of Service-Oriented and Data-Driven Business Models within the Sheet Metal Working Sector: Insights from Interview-Based Research in Small and Medium-Sized Enterprises," Sustainability, MDPI, vol. 16(7), pages 1-19, March.
  66. Elisa Carloni & Serena Galvani, 2024. "Actors, resources, and activities in Digital Servitization: a business network perspective," Italian Journal of Marketing, Springer, vol. 2024(2), pages 197-224, June.
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  68. Sun, Xinbo & Zhang, Qingqiang, 2021. "Building digital incentives for digital customer orientation in platform ecosystems," Journal of Business Research, Elsevier, vol. 137(C), pages 555-566.
  69. Franzè, Claudia & Paolucci, Emilio & Pessot, Elena, 2024. "Sustained value creation driven by digital connectivity: A multiple case study in the mechanical components industry," Technovation, Elsevier, vol. 129(C).
  70. Rantala, Tero & Ukko, Juhani & Nasiri, Mina & Saunila, Minna, 2023. "Shifting focus of value creation through industrial digital twins—From internal application to ecosystem-level utilization," Technovation, Elsevier, vol. 125(C).
  71. Jin Sung Rha & Hong-Hee Lee, 2022. "Research trends in digital transformation in the service sector: a review based on network text analysis," Service Business, Springer;Pan-Pacific Business Association, vol. 16(1), pages 77-98, March.
  72. T. A. Gileva, 2025. "Digital servitisation strategy: Approaches to development and implementation," Strategic decisions and risk management, Real Economy Publishing House, vol. 16(3).
  73. Thomson, Linus & Sjödin, David & Parida, Vinit & Jovanovic, Marin, 2023. "Conceptualizing business model piloting: An experiential learning process for autonomous solutions," Technovation, Elsevier, vol. 126(C).
  74. Nina Lugmair & Tim Posselt & Julian Kurtz & Lena Ries & Angela Roth, 2025. "Enable and orchestrate—How keystone actors shape institutions for smart service innovation in ecosystems," Electronic Markets, Springer;IIM University of St. Gallen, vol. 35(1), pages 1-19, December.
  75. Alberto Huerta Morales, 2020. "Exploring Paradoxical Tensions in Circular Business Models—Cases from North Europe," Sustainability, MDPI, vol. 12(18), pages 1-21, September.
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  77. Attah-Boakye, Rexford & Adams, Kweku & Hernandez-Perdomo, Elvis & Yu, Honglan & Johansson, Jeaneth, 2023. "Resource re-orchestration and firm survival in crisis periods: The role of business models of technology MNEs during COVID-19," Technovation, Elsevier, vol. 125(C).
  78. Kapoor, Kawaljeet & Bigdeli, Ali Ziaee & Schroeder, Andreas & Baines, Tim, 2022. "A platform ecosystem view of servitization in manufacturing," Technovation, Elsevier, vol. 118(C).
  79. Pietronudo, Maria Cristina & Croidieu, Grégoire & Schiavone, Francesco, 2022. "A solution looking for problems? A systematic literature review of the rationalizing influence of artificial intelligence on decision-making in innovation management," Technological Forecasting and Social Change, Elsevier, vol. 182(C).
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  81. Ji, Jie, 2025. "Trade liberalization and digital servitization: A study based on microdata from chinese manufacturing firms," Structural Change and Economic Dynamics, Elsevier, vol. 75(C), pages 654-675.
  82. Magdalena Majchrzak & Aneta Ejsmont, 2023. "Competitiveness of Small and Medium-Sized Enterprisesin the German-Polish Border Area in Timesof Extraordinary Threats," European Research Studies Journal, European Research Studies Journal, vol. 0(1), pages 247-267.
  83. Kolagar, Milad & Parida, Vinit & Sjödin, David, 2022. "Ecosystem transformation for digital servitization: A systematic review, integrative framework, and future research agenda," Journal of Business Research, Elsevier, vol. 146(C), pages 176-200.
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  85. Thomas Brekke & Sambit Lenka & Marko Kohtamäki & Vinit Parida & Birgit Andrine Apenes Solem, 2024. "Overcoming barriers to transformation in manufacturing firms. A path-dependence perspective of digital servitization," Review of Managerial Science, Springer, vol. 18(2), pages 385-412, February.
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  88. Jens Poeppelbuss & Martin Ebel & Jürgen Anke, 2022. "Iterative uncertainty reduction in multi-actor smart service innovation," Electronic Markets, Springer;IIM University of St. Gallen, vol. 32(2), pages 599-627, June.
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  90. Kohtamäki, Marko & Brekke, Thomas & Naeem, Rimsha & Sjödin, David & Parida, Vinit, 2025. "Managerial practices shaping the transformation towards artificial intelligence-enabled product–service systems," International Journal of Production Economics, Elsevier, vol. 286(C).
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  100. Li, Huimin & Zhao, Jing & Cao, Yongchao & Su, Limin & Zhao, Zhichao & Zhang, Yafei, 2024. "Servitization and product service system: A literature review on value creation," Technological Forecasting and Social Change, Elsevier, vol. 208(C).
  101. Dal Mas, F. & Massaro, M. & Ndou, V. & Raguseo, E., 2023. "Blockchain technologies for sustainability in the agrifood sector: A literature review of academic research and business perspectives," Technological Forecasting and Social Change, Elsevier, vol. 187(C).
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